I contacted Doug to install a new TV I had purchased a few years ago, the experience turned into something completely different. He took my basic setup and turned it into something flashy and enjoyable. Top notch customer service from Buchan Consulting. Before and after photos attached. read more

Buchan Consulting - Before - Home Theatre Installation Near Me - Bartlett, Illinois

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Rick from Buchan Consulting did an amazing job! He was a great communicator, showed up on time, and mounted my 50" TV to a drywall in my bedroom. His work was excellent and very tidy. I landed on Buchan after several others in the area wanted to charge WAY TOO HIGH of prices for a simple TV mount. I'd highly recommend Buchan Consulting for any TV mounting needs! read more

Buchan Consulting - Home Theatre Installation Near Me - Bartlett, Illinois

Rick was awesome! Super knowledgeable and friendly, and most importantly, did a great job with the TV mount. Looks fantastic.

Mounted an outdoor TV for us. Came out in time and got the job done quick. Good guys to work with.

Doug and his team did an excellent job helping to mount our 55" Sony TV and Soundbar in our basement! My wife wanted a clean look with no wires hanging down the wall. I wanted to make sure it was done correctly and safely. Gabe the technician was very knowledgeable, and ensured he was hanging the TV in the studs. He also explained that the wiring was done up to code. I purchased the mounts through a retailer and when the Soundbar mount didn't work, Gabe & Doug immediately thought of another way to address hanging the Soundbar. Love this team! Thanks for the work and I will keep you in mind for future projects. read more

Best experience ever for home audio visual work! Rick was fantastic to work with!!!! Highly recommended

The installers were very prompt and showed up on time. They were very thorough every step of the way!

We hired Buchan Consulting to revamp our house internet connectedness. We had spotty internet connections in the house & our speakers for the tv in our living room & kitchen were not working, the tv wasn't connected to the internet, the printer kept logging off the internet along with all the usual hassles associated with Comcast. Doug gave us a detailed assessment of our situation and explained in detail what he recommended and why, along with the specific products. He followed up with a written quote, which included all the necessary equipment & the labor to install it, and we accepted the bid. About a week later, after he had all the necessary equipment, Doug brought over Rick, who proceeded to start the installation. It was fantastic that Rick could work directly with Comcast to get everything installed for us. Along the way, Rick was able to answer any questions we had and explained the answers in laymen's terms. Later in the day, Doug joined Rick and they finished the job on time. Throughout the process, they were on time, did what they said they were going to do, were knowledgeable, followed up after the fact to see if we needed anything and were very helpful. I highly recommend Buchan Consulting for any technology issues you may have at your home. read more

Found these guys here on Yelp and after reading the reviews decided to give them a call. Initially needed surround sound speakers mounted, spoke with Doug and we talked through the project. He was prompt, knowledgeable, friendly and we setup the install quickly and easily. After more thought, Sonos seemed a better way to go so again spoke to Doug and decided to take the Sonos path with playbar and rear channels. They were able to order the speakers quickly and were flexible with me when we needed to move the install date. Rick was the install tech and he was also very knowledgeable and great to work with. He arrived promptly and walked me through the steps and he finished quickly. These guys are top notch, A+ in every category. Because of their great service and competitive pricing, they found a customer for life. Next we will be deciding on smart home solutions, they sell all the top brands. Also upgrading the tv to OLED and new BDI media cabinet which they also sell. Can't say enough good things, if you're looking for high end AV solutions these are your guys. read more

Gotta say, Doug did a great job and especially bent over backwards to make sure my setup was working. The job was initially just to mount 5.1 surround sound speakers on the wall, but became much more than that as items (not his fault by any means) kept going bad. But he never failed to give great service, come out of his way to either investigate what the problem was or replace the items. And actually, the items were all top notch too! (Sony Receiver, Sony blue ray player). Turns out it was an issue on my end. Still though, Doug never questioned it said "Sure I'll replace them" and came out even on a Sunday morning! If you're doing a major installation, go with Doug / Buchan Consulting. Don't even think about going to a Best Buy's Geek Squad. read more

We had Rick do an assessment of our current internet set up. He developed a plan to improve the Wifi throughout our home and did the install and configuration himself. The connectivity throughout our house is substantially better and Rick was a pleasure to work with. read more

Buchan did a great job streamlining my home WiFi and audio, giving me seamless use inside and out. They were able to utilize some of my old equipment and cleaned up what was obsolete. I highly recommend them. read more

Buchan was fantastic. I reached out at the start of quarantine to address long-standing WiFi issues. Doug immediately got back to me via email. We discussed options, made decisions, and Rick came out to install everything shortly thereafter. They have both continued to be responsive when questions have come up regarding interface with another AV system in my home. Highly recommend! read more

I messaged Buchan Consulting on Facebook and I got a response from Doug in less than 1 minute. During the next hour, I had many questions, which were all answered thoroughly. I made an appointment for the next day but then when I had to reschedule at the last minute, Doug was more than happy to accommodate me. On the day of the appointment, Doug and his tech arrived on time, were very professional, and got right to work. Once the work was done (added internet wall outlets in various rooms and finished cat 6 cable ends in the basement), I was emailed an invoice with various options to pay electronically, which was very convenient for me. I will definitely use Buchan Consulting again. I need internet outlets in a couple of other rooms and also a Sonos sound system installed in our Family room so I'll be reaching out very soon! read more

They did a perfect job and were exceptionally pleasant and easy to work with. Great service and communication. Highly recommend!

Doug was SUPER to work with. He is very knowledgeable, professional and reliable. We thought we only needed him to mount our TV and hook up or receiver, come to find out our receiver was ancient and needed to be replaced. Doug did all the research and found something in our price range. He came back to reinstall, and has continued to follow up to make sure that we are satisfied. We will be using his services again. read more

Work went quickly and smoothly. I had two wifi hotspots and several Ethernet lines installed ending in a new router and switch. Everything is working seamlessly. Only issue was that holes weren't completely filled and required a few more skim coats to make smooth. read more

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Doug did a great job mounting my TV and sound bar. Very professional and the finished product looks great! Definitely recommend.

Customer service truly doesn't get better than Doug @ Buchan Consulting! I first met Doug when I requested bids to mount my TV through Amazon service professionals. Doug responded almost immediately, and explained the pro's & cons of how I requested to have it done (there are many limits where I live in crook county) Doug's service was fantastic! He was punctual, professional & polite. Although we ran into many issues mounting my TV, sound bar & cabinet (stud location, obstructions in shared condo wall, missing pieces in TV mount that I had purchased from Amazon) Doug was able to work through them as the absolute pro he is, and had all the tools & parts on-site to complete my job in a quick & timely manner. I will most certainly have Doug back again for my next home AV project! read more

Rick with Buchan came out to install the soundbar for our new Sonos sound system. He hung it underneath our television on our stone fireplace and it looks and sounds beautiful. We have used them twice already and would definitely use them again if we have another electronic project in the future. They do great work and have friendly customer service to top it off. read more

I hired them to mount a large TV and bracket above a brick fireplace. I am very happy with their service.

Doug was a pleasure to work with. He worked super hard installing our home theatre that took a couple days due to minor complications! He was so open to giving us advice on technology and knowledgable about his craft and the technology. We love our new home theatre and refer all our friends to Doug! We look forward to using him again in the future! read more

I am the type of person that does my homework before i hire anyone to do any work in my house..so i have to say i was very happy to find this company..doug was amazing..sent him a picture of my tv area..he was able to send me a quote..worked everything through email even the payment..he was great..did an amazing job..very happy i hired him..my living room finally looks bigger..i would recommend him.. read more

Buchan Consulting is amazing. Doug seems to be able to do anything and everything you need. He mounted our tv's, helped run the wiring behind the walls, helped extend our internet, etc. The customer service and professionalism is unmatched. I would highly recommend to anyone. read more

Great communication--very professional. I used Buchan to wall-mount a TV onto a plaster wall--they sold me the bracket and mounted the TV for me. The price was very reasonable, and the service was very professional. They showed up when they said they were going to, worked quickly and professionally, and explained everything they were doing. I would definitely use them again for any further projects and would recommend them to anyone. read more

I hired Doug to replace my old thermostat with a wireless one using AHS. He was great in communicating the appointment time and date via email, right down to the hour! He arrived on time and was very professional and knowledgeable, especially when it came to wireless networking and SONOS speakers (subjects he offered great advice on while he was working). He did his best to install the thermostat in place of my old one (the wiring wasn't as coded on the panel of my a/c unit, which caused it to be out of scope for the 'replacement' appointment). Even though it was out of scope, he went ahead and spent a long time trying to install it, but didn't want to take the chance of messing anything up, so he put back my old thermostat and recommended I get an electrician or HVAC person out to do the install. I really appreciated his honesty! As a result, he didn't charge me anything for the appointment, even though he spent a considerable amount of time trying to make it work. I definitely recommend him and his services. read more