The website is polished and professional, and while I can't speak to the quality of care or bedside…read moremanner, my initial interaction left a mixed impression. When I called, I was met with an automated message, standard these days, but there were no options for new patients or to reach medical staff. I stayed on the line without pressing any keys, and a human did eventually answer. They were polite, soft-spoken, and informed me that the clinic operates on a membership model. Digging into the site later, I found that membership runs around $3,200 per year. What's not clearly explained is how this integrates with existing insurance. There's no detail on whether labs, prescriptions, or procedures are billed separately or offset at all. Nothing against the clinic itself, but after watching another practice in town fall apart post-buyout, I'm not eager to throw more money into the healthcare black hole, especially on top of already sky-high insurance premiums. Las Vegas isn't exactly budget-friendly, and this setup seems designed more for the west side crowd with disposable income than for the average patient just trying to get solid care without financial acrobatics.

General care Haley and Julie have been amazing to me and my family. They actually sit down and…read morelisten to what my issues are and for some reason if it is going to happen to me it is always not common, doing something that they have never seen before. Book level stuff. Haily.jad helped me find the right team of specialist to figure out that it was multiple things creating what seemed like one thing. Her patience is beyond that of a nun. If you want someone that doesn't just throw a prescription at you then Hailey is that person to see.

After a lifetime of appointments with several different Western trained medical doctors, I decided…read moreto take a more holistic approach and discovered Dr. Thompson, a Doctor of Osteopathic Medicine at Desert Oasis Clinic in Las Vegas Nevada. After living with a life-long condition called Trigeminal Neuralgia, an uncurable disease that was now beginning to rapidly deplete my immune system, leaving several more problems now alerting my primary doctor, who only prescribed medicine that would eventually decay my teeth or wanted to send me to a specialist with the good possibility of even more problems. I was at the point of losing all hope for any future. Dr. Thompson actually took the time and carefully put me on a path of healing, uncovering deficiencies in my system in many areas that no one has ever addressed. And after that first appointment with Dr. Thompson in February, I quickly found myself within days knowing I was on the right path with these natural remedies, things that gave me back my energy and above all, THE HOPE for a long and pain-free future. Dr. Thompson explains the "why" behind every remedy he prescribes in ways that are just plain, common sense. And he spends the time needed to really hear you out and answer those questions that others have often just left behind. I have never met a doctor who has an entire plan for your overall health, besides asking if you have seen a dentist or an eye doctor. He explained how everything is connected and follows up and makes those adjustments that you'll soon be needing along the healing journey that, for me, only Dr. Thompson and his staff have provided. It's May 20th, and I just went to see my primary doctor yesterday to get my blood pressure medicine reduced from 5mg to 2.5mg a day. Now that's the hope I've needed and spent a lot of time searching the medical field to find. Thank you, Desert Oasis Clinic, you possibly saved my life.

They start out being great then they reel you in and the story changes . Greedy office with money…read more!! Too many fingers in the pie and too many people telling you what to do with your health care with completely different directions . They screwed up on my blood orders and wanted to blame me for the situation . Sorry it's on you !! The people up at the front should deal with just that and if your unsure then say we need to wait for the NP as she is with another client instead of assuming something and costing me 216.00 out of my pocket because of a incorrect blood draw order on Deser Oasis part !! I was told by Cheryl they would reimburse me for their mistake .. this was over a week ago !! I am still waiting !! Stay far far away from this clinic !! It's all about the money !!

Came to UMC over chest pain I was having, I'm thankful that I choose UMC, The emergency stuff…read morequickly took care of me. Turn out I had a blood clot, I have to say thanks to those who work at the operation emergency room. DR. Shah is a great doctor as well. I wanna say thanks to the stuff at the ICU, Specialty. Gina S and Eddie A as well Regine M. They was great to me on my recovery! Also Big George he is a great nurse that cares. In that part everything was well, Let me not forget the two beautiful lady's Sherlin & Irish... But here comes the part that I was frustrated. One of the important process on recovery is resting. That is a failure at this place!! There's no consideration on people, some of the stuff doesn't have any respect. Talking loud at all time of the night!!! The emergency stuff & Doctors as well gets 5 stars. But when it comes to preparation of moving patients from room to room they are terrible. Instead of moving you in the middle of the day they wait to move you at night while you already sleeping that's inconvenience and ridiculous!!! The respect for the patient to rest in the worse times in the life is a 100% failure!!!! I would say if this hospital work on providing better care in those factors would be great.

From the moment I arrived, I truly felt like I might be dying I couldn't breathe and was genuinely…read morescared. I was first greeted by an amazing receptionist who was kind and welcoming. Unfortunately, things quickly changed once I was assessed by the nursing staff. One nurse made a comment along the lines of, "If this were really an emergency, the doctor would already be with you," which felt dismissive and alarming given my condition. Another nurse working the intake/triage area with a bunch of tattoos on her arms repeatedly walked past me while I was clearly in distress. I had to get her attention myself. When she finally responded, she gave me attitude and spoke on my condition and vital signs without even properly assessing me. At that moment, I felt unheard and unsupported. When you're struggling to breathe, compassion and urgency matter. It was around 3 AM, and it wasn't busy, which made the experience even more concerning. However, once I was brought to the back and treated, everything changed for the better. My nurse Clarissa and Dr. Villalobos were exceptional. They made me feel safe and cared for, and I truly appreciate them. I don't believe this is a bad hospital overall I think I had a very unfortunate experience with part of the staff. But first contact matters, especially in an emergency.

Nightmare. I called starting at 9am to schedule a new patient appointment. I was on hold for 20…read moreminutes. Then they had to call me back .. they didn't even schedule the appt. Next, they call me back hours later - so I call THEM back. On hold for another 20 minutes and nobody even came back to the line. I literally never even got an appointment and wasted an entire day calling this place. Imagine what they must be like to deal with once you become a patient and need to access blood work results? Super disorganized.

We're 3 minutes late to the appointment and Tiva cancelled the appointment. This clinic is very…read moreinflexible, inconsiderate and harsh. The clinic did not take into consideration that we had to re-arrange our schedules just to make this appointment. Very disappointed and upset.

This place always gives me a hard time. It's very close to my house so it's a convenient location…read morefor me. But people working at the reception don't know what they are doing. When they did make mistakes, they pretended someone else did. I made an appointment for the annual check up but they always put it as different code. I told them what I needed on the phone when I made the appointment. Then I checked when I got the appointment confirmation call. I checked again when I checked in. Then the nurse said this wasn't annual checkup. This happened few times. Other day, I called to cancel my appointment. Someone answered and told me she canceled. I didn't trust her so I went there next day. As I thought, it wasn't cancelled. The doctor and nurse were ok. They are better to change people work at the front desk. I feel they don't care of patients.

Admittedly, my early experiences at this clinic were not stellar. However, as the months passed and…read moreI got to know the staff better, I have changed my mind about Sundance Medical. I believe a lot of my earlier experiences may have been caused by cultural differences. Coming from Hawaii, our ways of relating to others are quite different. I am very outgoing and friendly, but I needed to understand that some people are more introverted or reserved. It doesn't mean they are cold or standoffish. Just different. That said, I want to share my experience with Dr. Justin Striblen. In all the years that I have dealt with different doctors, Dr. Striblen is by far the most caring, conscientious, empathetic, thorough, and knowledgeable doctor. I have liked him from day 1 and find him to be easy to talk to and friendly. He has a way of making me feel comfortable while still maintaining a professional attitude. He never lets me leave without making sure all of my concerns and questions are answered. He also asks that I keep him or his very efficient assistant, Arielle, abreast of all new developments that occur with my ongoing health care. Arielle also makes sure I have any questions answered before she leaves the examination room. Recently, possible developments in my health have come to my attention. Dr. Striblen is 100% involved with every single step of my labwork, past and future tests/procedures that have been or will be conducted by his referrals to specialists. I have received calls from Arielle for updates on tests and lab results between my appointments with Dr. Striblen. No other doctor has ever cared enough to keep track beyond waiting for my next appointment. I've never had a doctor so caring and involved with my health, and I find Dr. Striblen a huge step above other doctors. He even changed my medication when I first saw him, as he noticed my former doctor had prescribed two medications that were basically the same thing for diabetes. By changing the medication, my A1C has begun to decrease, even when I stopped Ozempic. That tells me Dr. Striblen knows his medications and makes me feel more secure and confident in trusting his recommendations and opinions. If you are looking for a good primary care doctor who genuinely cares for his patients, do give Dr. Justin Striblen a chance.

So i took my son on friday and they send me home saying was just a heartburn and give me a medicine…read moreto give him only for 3 days wich i did . on tuesday my son was rushed to the ER and diagnosed with type 1 diabetes with his glucose levels up to 420 . this people didn't do their job and thank God i took him to get checked and and caught him on time bcs it could've went south. I DONT RECOMMEND THIS PLACE TO ANY PARENT.

Great facility Doctors are very helpful and knowledgeable !…read moreI came in with an issue At closing time and they took me anyway! Awesome

They are the best. I have been Dr Damaje patient for years and he is the best in Vegas by far. He's…read morekind, he listens and cares. He doesnt do any of the back.and forth just to get extra co pays like 90% of doctors do here. He's thorough. The staff all ate amazing kind and know what they are doing.

I have been seeing Dr Damaj for several years now. I can give him high marks as my doctor. For me,…read morehe is great! All positive comments for him. As for his office it can be a challenge. I believe I've had to stay on top of my records far too much w/any question or follow ups w/my visits. Probably more than necessary compared to other offices. I understand the negative input from other experiences, but for myself I've learned to expect & endure the challenges. Seeing Dr Damaj & his Nurse Practitioners do justice when it comes to my health & well being! A Very Professional, courteous & caring person on every visit. It's kind of tough to go somewhere else . I also go to the VA which they are grew at , but sometimes seeing Dr Damaj I get in quicker. Today 10/25/24, Alexis assisted me & took my vitals. A Very sweet & professional individual. Thank you for all you folks do.

I will have to say the doctor I have with DHMG is wonderful and have no complaints. As for calling…read moretheir one and only phone number, do expect to be on hold for over 45+ minutes. I'm just calling to have my prescription refilled and so far 45+ minutes on hold with no option to have a call back. I call every month for refills and always a long hold time. DHMG needs better system to assist with filling prescriptions on-line or leaving a message with the doctor to reschedule.

Horrible patient care!…read more Rude customer service representatives. I need a prescription refll for my amlodipine and no one wants to help me. Been on the phone for almost an hour to be able to be scheduled to see my primary care provider and I cant still get anybody!

First and foremost, I hate when I feel rushed by doctors. You know the ones I'm talking about…read more.. they come in for 5 minutes, don't let you talk, and just write you another prescription as they run out the door.... The Worst. Dr. Ali was NOT like this. He sat there and listened to me talk about what was going on. He didn't rush me at all. He even answered all my questions. You can tell he actually cares about the wellbeing of his patients and frankly, seems like a great person in general. If you're looking for a new doctor, I highly recommend Dr. Ali and his team. Everyone in that office is so kind. Also - the office is super nice and clean, unlike quite a few out here in Vegas!

FANTASTIC! BEAUTIFUL & peaceful office. I've seen upscale spas with less class., Dr. Ali was…read more approachable, friendly & seemed to genuinely care though my initial visit was basically as an urgent care patient- usually a rushed & shallow experience. This visit was refreshingly atypical!! Not only was the wait short & the atmosphere relaxing, but the time spent very comprehensive. This multi-faceted doc is the real deal who treated me as an individual , respectfully considered my input ,& found a solution to my issue. The website said he's a professor of medicine so I suspect on the forefront of newest discoveries- like they say ," follow the science." HIGHLY RECOMMEND- have referred others to him.

*This review is for Adult Medicine*…read more Drove my mom to SW Medical today, 4/10/2026, for blood work and a doctor appointment. My Mom has to use her double wide manual wheelchair for appointments instead of her electric wheelchair because RTC Paratransit doesn't pick up in my neighborhood (she lives with me). The manual chair is so wide that she has to stand up and use her walker to get through the doors to the exam rooms, I have to fold the chair to get it through the door, and then, once we're through the door, I open the chair so she can sit back down. It really wears her out. By the time we got upstairs to Adult Medicine for her doctor appointment, she was completely pooped. The nurse who called her back, got two other nurses to assist us getting from the waiting room to the back. After the appointment, there were literally like 5 people- nurses and doctors- who came to assist my Mom out of the room. Two nurses then escorted us to the service elevator and out the ambulance entrance so Mom wouldn't have to stand up again to get back into the main lobby. They also pushed her to the car and helped her get in the car. I just want to commend the staff in the Adult Medicine department. You made my Mom's day. She said she felt like she was getting the VIP treatment. These days, that kind of customer service in medical establishments is rare. Thank you and may God bless you all!

Not even deserving of one star. Dr. Maligaya with OB/GYN is horrible. Very rude, very…read moreunprofessional, very passive aggressive. I had a C-section for my first baby on the 24th and was told by my delivering doctor that I would need to be seen by an MD within the same week to have my bandage removed and incision looked at. My primary OB office (Sienna) didn't have any appointments available with any of the MDs so I had to go to this grand montecito location. This location is a 40 minute drive for me mind you. After being taken to the exam room and talking with the nurse, we overheard the nurse and Dr. Maligaya questioning why I was in office and saying that I am being seen way too early. She didn't even want to see me and had the nurse come in to tell me that I shouldn't be seen for another 2 weeks and to turn me away. I informed her that I was told by my delivering doctor that I needed to be seen by an MD the same week and I was just following instruction. I was also attached to a battery powered suction device underneath my bandage that only had a 5 day battery life. The nurse leaves the room and Dr. Maligaya walks in, again, questioning why I was there in the first place. I told her as I told the nurse that I was just following the direction of my delivering doctor and my incision needs to be checked and the suction device needs to be removed. After going back and forth for a bit, she smacked the exam bed and said "well let's go, let's remove it then". My husband had to step in and tell her that we are just going to leave because she clearly was very rude, wasn't listening to me or believing me about the instructions I was following from my delivering doctor, and made me feel like she didn't know what she was doing. I drove the 40 minutes to this location 4 days after my C-section, in pain, with a newborn just to be treated like this. Never going to this location or seeing this doctor again.