The staff was very helpful, didn't have to wait long for them to call me! The staff was reassuring…read moreme that it was safe. (I was nervous)

I took four hours there they took to long to be attended since 10am to 2pm…read more Without breakfast Why they gave me this appointment if they can't attend good to people They don't deserve even one star

This review is for whoever is taking calls in the Bellflower office. Dr. Shenouda and the NP have…read morebeen both amazing! The grumpy lady who has been taking my calls for the past months has been nothing but rude and sounds like she does not like where she's working or what she's doing. I did try to be patient with her many times and just try to ignore her unprofessional rude attitude but today I really had enough of it. I called today to request for doctor's note for my kids and she was being her usually rude self. At the end of our phone conversation, I still try to be nice and said " thank you so much!" And she went like "kbye" and hung up on me. Girl, you are working on a doctor's office where people need your compassionate care and assistance. If you don't like your job then don't take it out on us patients!

Doctors & nurses are amazing! But the receptionists SUCK & are RUDE!!! We've had so many problems…read morewith them. I've seen lots of people get into arguments with the receptionists. They refused to answer my call after the first time & kept clicking on me. Very unprofessional!!!! I'm surprised they haven't gotten fired yet!

I prefer no star. My grandmothers doctor referred her to this medical imaging center. This is the…read moresecond time we are here this month with an appointment waiting for over an hour. I continue to receive the same response from staff that the tech was late. The same tech is always late. It is very rude and unprofessional to constantly have to wait hours when you have an appointment. This will be the last time I bring my grandmother here it is insulting to elderly people who have health conditions

My first MRI was done here by Doug He was really sweet and…read morenice Gave me ear plugs so I could take a nap while getting my scans done!!

Urgent Care at MLK. I was very impressed on how quick I got…read morein and even more please with the physician and nurses, in general all staff. The doctor really listened to me and my concerns and she did all in her power to complete all the necessary test, CT Scan and MRI to the head. All nurses and staff were very nice, communicate with me at all times and made me feel like the whole team really care about my health and comfort. I will recommend this place always. Thanks to everyone on the Urgent care unit.

Horrible care services no one here knows what they are doing no one at least is what I think…read morebecause the quality of care the give in my experience only one out of two things. 1. They don't care about their job and patience Or 2. They don't know how to do there job

I'm so surprised at the bad reviews. My sister and I had a terrific experience here for our…read moreCOVID-19 test. Three women helped us. They have protective masks on, including a face shield and a plastic poncho protection. They were extremely kind. We thanked them heavily. They are heroes. I'm so grateful for their service to the American people. The test wasn't painful at all. More surprising that the swab went so deep into my nose. Thank you, Wesley! The test was free as well.

Nurse Melanie is a very sweet nurse and Dr . Balboa amazing as well. However the administrative…read morestaff was Horrible, the front girl the one that looks young, has an attitude problem not welcoming at all. Uses a tone with an attitude, All paper work i would sign it would always go missing, every visit was always a hastle not too mention they take forever. Ever si ce I started at that clinic there was always an issue, i pulled my kids out of there, i did have a horrible experience. Bummer!! Because my kids Dr. And Nurse did great!!

I went to this facility for family planning and the staff was very welcoming and explained all…read morematter pertaining family planning in great detail. They were able to answer any and all questions I had and they really seemed to care and took my views regarding contraception into account. I would definitely go back!

Boy so glad i made an appointment. As there were multiple folks there without an appointment…read more My appointment was at 8:45 I was called by 9:15 the lady doing labs was alone and working as fast as she could. I went in got blood drawn and a sample of urine of course. I was done within 10 minutes. I'll be coming back here most definitely.

The phlebotomist there Kennedy is the worse. She has no…read morerespect or sympathy for the elderly. Very entitled bad attitude. She Made an elderly lady wait from 8 am fasting till 12pm because she didn't have an appointment didn't draw her the first day. Lady came back nd she made her wait till noon again. What was so hard to draw her between patients. She had such a bad attitude that I asked WTH was her problem nd she gave me then same energy. Yes I have reported her to store manager nd lab corp corporate

I unfortunately had an accident at my work , so they sent me here to get an MRI for my leg and let…read moreme tell you the staff here is wonderful Catalina is the receptionist and she is so friendly, Joe did my MRI and he was so soothing and very patient with me , I recommend this place to everyone and also another plus is this place is so clean and smells nice , definitely grateful for Max MRI in Downey for helping me out

Be prepared to wait past your scheduled appointment time and then when You call them out they make…read moreexcuses. Told me running about 10-15 minutes behind schedule. Then when you remind them about what they told me, they then said 15-20 mins. We are at 30 mins

Once again made an appointment and was in and out super quick. Yes they had a lot of patients but…read morethey were being seen rather quickly. My wait time was not too bad. Was in and out within 30 minutes of my scheduled time. Also I am deathly afraid of needles but every single time I get blood drawn I feel nothing at all. I liken these women as the doctors in Vietnam. Seeing so many patients they became quite adept at treating them. These phlebotomists see dozens and dozens a day so they are excellent at what they do.

I am at Quest Diagnostic.. I have an appointment, I arrived early UGH... i wasn't sure where it was…read moreand I didn't want to be late.I have been sitting her for almost an hour. They have cleared all the people that had appointments before me.. Now they are seeing any unscheduled persons that arrive before my appointment time before they see me ( that what I was told by the staff member). This is the worse testing facility I've ever been to and I don't plan to return. I'm also going to complain to my insurance company. Quest Diagnostic needs to definitely review there policiest