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    Unclaimed Freight

    1.7 (6 reviews)
    Closed 10:00 am - 7:00 pm

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    Home Zone Furniture

    Home Zone Furniture

    3.3(57 reviews)
    3.6 miFar West
    $$$
    Locally owned & operated
    Offers customized solutions

    My family took deliver of a sectional couch sold by Home Zone Furniture on Sep 9th, 2024. Three…read moremonths later, a portion of a seam came apart. It has now been TEN WEEKS since we filed a warranty claim. We still do not have a replacement part! My last communication with Home Zone Furniture customer service was 2 weeks ago when I asked about the status of our replacement part. I was told by the rep he would check, and get back to me. I haven't heard anything now in 2 weeks. The section is made by Dallas Sofa Company and made locally in DFW. The warranty on the section sold to us by Home Zone Furniture is WORTHLESS if I can't get a replacement part! There is ZERO REASON a replacement part for a couch made in DFW should take 10 weeks (and counting). I am incredibly disappointed in Home Zone Furniture's quality and warranty service!

    I purchased 3 couches, two of them sectionals with recliners, two full bedroom sets, a large dining…read moreroom table with 8 chairs, a coffee table and end tables, and a wine rack from Home Zone. Within a few weeks several prices were showing cracks, wear as if I had them for many years. I have a claim for a recliner specifically that sinks to the frame and squeaks like old springs and the battery pack got caught in the mechanism. The process of getting parts and repair has been nothing short of ridiculous. Their third party who was supposed to either repair or take the chair for repairs showed up with no knowledge, no way to take the chair and no parts. Customer service gives excuses and after all is said and done, they said I have to go pick up the parts. Lesson learned! Please heed mine and others warning and do not buy from Home Zone!

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    Home Zone Furniture
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    Home Zone Furniture

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    The Mercantile - TRUTH!

    The Mercantile

    3.9(34 reviews)
    8.5 miWestern Hills/Ridglea
    $$

    I LOVE the Mercantile!! It's clean and organized, lots of fun finds and various different kinds of…read morethings being sold, I saw no temu / fast fashion JUNK so super pleased with that! I also appreciate that they market themselves as a "Mercantile" and not an "antique store," as many "antique stores" sell a bunch of non-antiques which is frustrating, so I'm grateful for the straightforward and clear marketing! The tea room in the back is super cute, there'll be a separate review for that. I found a couple of darling things for good prices that I'm very excited for, and I was very pleasantly surprised to see several staff members roaming the store, with one kind woman offering to hold our items up front while we shop! This is a 5/5 AMAZING example of what all of these types of shops should be. I will be back with friends!

    Updating this review from a year ago. We had previously taken my mother-in-law to the Mercantile…read moreand she found some things she liked so for Mother's Day we decided we were gonna shop for her here. Everything I said about this place in my previous review, still rings true but they do have a lot of clothing that older women find appealing. So we found a beautiful smock blouse, long and floaty in a nice bright red and we brought it up to the counter. It was $160 plus with tax and all the girl did was wad up in a ball and stuff in a bag , but she even had to ask if we wanted a bag. Really these people don't care about what they're selling behind the counter I was appalled Do we want a bag? Did you think we were gonna wear it out? And what of the merchants there wouldn't they appreciate having their stock treated a little bit better with a little bit more respect.?

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    The Mercantile - The Mercantile!

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    The Mercantile - Hmmm. This blue matches our dining room set

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    Hmmm. This blue matches our dining room set

    Unclaimed Freight - furniture - Updated May 2026

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