Great stuff good fashion and the staff is helpful. I often finds there for gifts as wellread more

Catherine's 'Break the Internet Sale' simply put, was absolutely sublime…read more I'm all for shopping local. But I'm also a fan of sales and online shopping. Alas, Catherine's has an online store! Boom. I popped on to peruse shirts, pants, hats, cashmere, necklaces and more. Ultimately, I found gifts for the man in my life. Who knew? While Catherine's is primarily a women's boutique-- they do have some quality items for men. I ordered. And had it delivered for free on my door step mere days later. Catherine has got it going on. Check her out online if you're not able to swing by the store! https://catherinesic.com/

Kohls hired a company called the retail equation. This company has convinced Kohls to deny returns…read morethat FOLLOW THEIR POLICY. I personally have never returned anything without a receipt and on time. Suddenly they said I couldn't return a DEFECTIVE purse, ordered online, with receipt. I DID NOT get a verbal warning. In the past couple of years I shopped for my elderly grandmother, my two kids, myself, my husband so maybe use some critical thinking skills when you look at a list of returns......maybe they are for multiple people in a family. I admit, I did things like purchase 10 pairs of shoes so my 95 year old grandma could find a pair that were comfortable. I did the same for clothes. I told the cashiers exactly what I was doing. I also admit I returned 9 pairs of shoes and multiple items of clothing and explained to the cashier why. My grandma can't go to the store like so many others that are home bound, so congratulations you have made it harder for the elderly to get things they need from your company!! Shameful! I also did the same for my mom who had Alzheimers. Some of my returns were because I received dirty and /or defective stuff from orders online. Lack of packaging is why for most. Delicate items like bras came snagged and dirty thrown in a box. I received sizes I did not order. Do you expect me to keep wrong sizes? I did order some things on accident because the items were in my cart. My bad! I pointed all of this out when I returned the items. How exactly are we to shop online without having returns when the store doesn't have it to try on or to look at colors and styles? I am now stuck with a DEFECTIVE purse. How is this even a business tactic? Who would think it is a good idea to not allow valid returns abiding by the company policy? Customers won't go back concerned it will happen because no guidelines are provided. Kohls refuses to tell customers how many VALID returns are allowed which is extremely unethical. I did the dispute process which is a joke. Kohls confirmed I had too many returns. How many is too many.....no one will ever know. Are you forcing customers to keep merchandise to increase revenue? That is sure what it seems like because I am not a criminal or committing fraud.

On April 18, 2020 (during quarantine and this store was open for pickup orders) I ordered a Dyson…read moreBall Animal 2 Upright Bagless Vacuum for $423.99. I ordered the product online and picked it up at the Coralville Kohls location. My order was ready for pickup 1 hr and 34 minutes later. I was excited! I told the guy to place it in my back seat. I went home and placed the box near my door. After eating dinner and relaxing for a bit, I noticed the box was disfigured. On one side it wasn't professionally packaged. The box seemed like it had been used or ripped open before. My gut instinct was, "please god, don't let this be a used product!" It sure was. I was angry and so many emotions ran through my head. I could not believe it! I started opening the box to find the whole product not professional wrapped or organized in the box. It looked like someone used the product and placed it into a big bag and stuffed it into the box. The Dyson cleaner head had human hair and debris attached to it. The body of the vacuum looked used and not clean. The Dyson bin had dirt and other filthy stuff in it. I couldn't unravel everything as I was totally disgusted and pissed off. This product was a lot of money and they gave me a used one. This was BAD customer service. I called Coralville Kohls location since that was where I picked up the item. I told them they gave me a used product. The guy said they couldn't exchange the item because the store was closed and I could return it when the store opened (which was pending b/c of COVID19). I told them, they were quick to accept my money for the purchase, why couldn't they exchange it for a different one. I got nowhere and they were not empathetic to the situation- another sign of bad customer service. They didn't apologize on behalf of Kohls when this product was at fault. I then tried customer service support online and on the phone (the Kohls corporate number), which both took over 30 minutes to get a person. The online support took 32 minutes and the phone representative took 44 minutes. The online support woman reiterated the same statement as the Coralville guy about returning the item when the store opened. Her responses were really slow, like 5 minutes to respond. This was another example of bad customer service from an online feature. It was a long wait to get a representative online, and then they reply slowly. It was also difficult for her to provide clear and understandable answers. The woman on the phone ended up hanging up after being on for 4 minutes. I had to wait 25 minutes to get someone on the phone again. Whether it's a faulty phone system or rudeness, it's still bad customer service. This time around, it was a different woman and she helped a lot. She was able to send a UPS guy to pick up the product and then issue a refund on the product. I was happy that we started the process of issuing a refund. May 6th, 2020 was the 10th business day since Kohls received the product (doesn't include shipping/receiving which was 3 business days) and quarantine was still taking place. I still didn't receive my refund of $423.99. I called customer service and waited 42 minutes. The guy stated that my refund wasn't completely done so it never went through. I was really upset. He put in a new request and said he would flag it so the reimbursement people can see it and process it quickly. I received my refund three days later. Through this experience, I've learned that Kohls customer service sucks and they don't put the customer first. They can improve their customer service by addressing some of the topics I mentioned above and the wait time. Also, shame on the Coralville Kohls staff who took advantage of a customer during the pandemic. I hope no one has to endure this type of experience.

J. Crew, but almost everything is on sale. The sales are great - 30-60% off - so you can get some…read moregreat deals. They have a great selection, and the sales staff is helpful - they were out of my size in a certain shirt, but offered to find it at another store and have it shipped to my house.

I am not ashamed to remind you all how thrifty I am. I love a sale. I like saving money. Clearance…read moreracks are my jam. Lululemon is not a spot to get something on the cheap but... it is without a doubt a quality buy. Their pants fit like a dream and will last quite awhile. My most recent visit here was after the holiday in December. The super small shop was packed to the brim with bustling people. I was amazed to see how much merch was crammed in the tiny store! (While I will agree with a previous review, it does not boast a massive selection of items.) I came in, browsed. Found what I wanted easily because of how organized the store is and went to check out. In and out. Easy peasy. Price is what you'd expect. The staff was insanely friendly. Parking is a nonissue at the IRL and the location is convenient. Lulu has a wonderful product, I'd stop in again!

I always love LuLu. This spot has very limited merchandise though. I guess being located in a…read more"smaller" college town decrease the amount of sales. I always have to stop @ stores when in another town & one is there. The customer service was pleasant & not pushy.

If you love, Ross, T.J. Maxx and Marshalls, you will love this place as it is the outdoors version…read moreof them. After winter deals were crazy. Snag some $350 iron ranger Red Wings for $99 and a $40 Carhartt, a $79 pair of Brooks ghosts were also a great find.

In short, male assistant argued with me about a sale price. He was rude and firm. He continued to…read moreargue with me. I couldn't handle dealing with this, person and left my entire cart of items I was going to purchase and walked out irate. On my way out a lady told me how she has troubles with their rudeness As well. I demanded to speak with the manager. My phone call from him was not satisfactory. I found the same item on line for even less than my complimentary apology.

I do like JC Penney, especially since I've returned to working in a business-casual environment…read more Something is always on sale, but with that comes inventory that's really picked over; at least in my case. I either wear a very common size, or they only receive 2 of my size per style to begin with and don't restock very often. JC Penney has a petites section, which I take advantage of. I have shorts legs and very large thighs, so this department is a saving grace. Again, sizes can really be picked over if you're a 6-8. I find this to be the case at the Edgewood Rd. location in nearby Cedar Rapids, too. I visited the location at Coral Ridge Mall today for undergarments. Specifically, shapewear. Very picked over in this area, but I did find something that will work. Finding an open dressing room was another story. Most of them are closed, so you might have to wait to try things on. Customer service has always been outstanding here, albeit hard pushes for their credit card. Today I was asked twice about saving 30%. I finally had to respond by saying, "I don't use credit cards." I know employees are only doing their job, but saying 'no' once is all it should take. Store is typically clean and tidy, at least through the week when I shop. Merchandising hasn't changed at the Coral Ridge Mall location since my visit a month ago. Displays and inventory all looked the same. Nothing new caught my eye in the women's clothing departments. It appears that once they've stocked for the season, that's it. I spent several years in retail, so maybe this is just more noticeable to me. A do have a complaint as far as a company policy is concerned: any rebates you earn (say around Black Friday) are given to you via a Visa debit card. These Visa cards have a very short period of time in which they can be used. I received a rebate card of $10 in December and the card expired in June of 2022. 6 months is not long.

Since my first "punting is winning T-shirt," these people never disappoint. With the protest…read moremovement and all the resistance going on, if you're not a MAGA person, you will love this store - from the "we're all going to die "Joni Earnst T-shirts, to the kitty pew pew's and anti-fascism stuff, you will find a great look for the next protest. Vee MAGA people can get hawk gear so it's very inclusive. See MAGA you're Joe forgotten . The cotton is very good and shirts range from $20-$30

I love, love, love this Blue Haven in Red Iowa…read more Thank you Raygun for keeping our hope and sense of humor alive! I can never leave this fun store without a tshirt, magnet, postcard, etc. The staff is wonderfully sassy and helpful and I always leave feeling like a valued patron. The prices are competitive. Even if it was high, I would support this inclusive, brave store!!!!

Even though we have a Lee Wrangler clearance location in Altoona IA... Much closer I where I live…read more We make the drive down to Williamsburg. I'm not sure why but the selection in Williamsburg is always better. Definitely a must stop on our way to the Amanas! And sometimes it's a trip on its own when we just feel like getting out of town...