My husband and I came in with zero intention of buying anything that day. We'd already hit two…read moreother furniture stores and had a few solid options we were going to sleep on before making a decision next weekend. I knew La-Z-Boy wasn't going to be cheap, but I figured it was worth a look. The moment we started sitting on couches, the difference was undeniable. The cushions, the stitching, the fabric -- everything just felt better. There was no comparing it to what we'd seen elsewhere. We still have a La-Z-Boy couch we bought in 2017 sitting in my husband's office, fully functional, no issues. That kind of quality speaks for itself. We came in because the Costco sectional we'd been living with was a disaster -- broken zippers, lumpy cushions after just two years. We wanted an upgrade that would actually last. Robert Z made it impossible to say no. Zero percent financing (seriously, who does that anymore?), delivery and taxes taken off during a flash sale -- we saved hundreds. The whole experience was low pressure, and he clearly knew his stuff. If you're on the fence about the price, just go sit on one of their couches. You'll understand immediately. We went from "just browsing" to buying the same day, and we have zero regrets.

Came in to La-Z-Boy looking for a couch and a recliner. After looking at the other stores in…read moreVisalia, didn't have much hope. I met with Robert, and after I explained what I had wanted he showed me a piece and I fell in love. Robert was very knowledgeable in everything he was telling me. I let him know when we were able to come in, and so happens that we came in during a flash sale and for the couch and power recliner we are buying, we are getting a good price and the best thing for us is that it's lifetime warranty.

Fast & friendly. They had exactly what we needed a queen size for mattress, and he threw in the…read morebase because that's what we needed and sheets and a mattress Cover. Time Will the mattress will hold up.

Bought a king mattress from this business about 6 months ago. Experience was great.... however 6…read moremonth later the mattress has collapsed on both my wife and my side(significantly). Because of my experience with such a friendly staff I had an expectation that they would take pride and have dignity in their product and make this right! I was sadly wrong! I reached out to the phone number provided and was told they would "get back to me" needless to say I'm writing this because this company does not care that they sale faulty beds nor to make things right if/when one of their products don't work out! They did NOT GET BACK TO ME... not even a "I'm sorry" I plan on making sure I let my friends know through my expressive network NOT to give business to these people!

Very friendly and helpful staff. I found the bed and dresser…read morethat Fits perfectly in my room. I recommend Mattress Outlet.

Glad to come across Mattress Outlet. Located in the humble part of Visalia, their showroom was…read moreadmirable offering various types of beds and accessories with different price ranges. Considering the quality of the bed workmanship, my wife and I were impressed with the low cost. After laying in each bed, we love the Dunbar Firm the most. Their representative was welcoming with impressive knowledge with each product. We're coming back and will let our friends and family know about this new store.

$1 down and I'm sleeping on a new mattress. They don't even check your credit. So easy! Shopping…read morehere was a wonderful experience! The proprietors were extremely helpful and knowledgeable about the products they sell. They patiently answered my questions while assisting me in choosing a mattress best fitted to my needs. They were very honest. After looking at several other local stores, they definitely have the best prices. Go see Josh or Melissa if you want an easy, pleasant experience and a good nights sleep!

I haven't had too much of an issue with this place as I shopped here before and the staff is nice…read moreand friendly, but upon ordering a dresser, it took almost a year for it to arrive for pickup and when I decided that almost a year was too long I asked for a cancellation and refund but was then met with a non-negotiable 36% restocking fee after waiting so long and checking in frequently. I was also told I'm lucky I'm getting a refund at all (even though I was the one waiting on the dresser for so long) Overall if you choose to shop here, just know that the owner of the establishment does not care for your time or needs, just your money.

This place is a JOKE. The employee had the audacity to fight with my mother over the phone and…read moreclaim he is the owner when we know the owner is a white male, not Hispanic. They broke their contract by charging my mother for the sofa and not respecting the day established on the contract to deliver that sofa. Now, they're telling my mother she needs to wait another month for the sofa because their "system changed the dates" (they have already charged her six times and they didn't bother to call her informing her of the change). I'm telling everyone in my family and friends to never do business here. Unprofessional staff (the employee said his name was Luis) and lack of communication! Update: we never got the sofa (ordered it since November). Right now is December 18 and we had to cancel the order because we never got anything. We didn't get a response from the manager either. This furniture place is making us cancel the contract and wait probably more weeks to get our money back.

DO NOT BUY FROM THEM!…read more If there is ever anything wrong with their products, they don't care! I am very unhappy with the customer service we have received from Marcela's. We purchased a couch from them that we have taken care of very well, but it has started to fall apart. We are not hard on our furniture. Our kids do not stand or jump on it, we clean regularly, we don't sleep on it for hours at at time, and we never wear shoes in the house so shoes have never gotten near it. A couch should last longer than a few years without the piping breaking and poking through the material, the cushions not holding up at all, and other tears and pulls in the material. We called them multiple times about it. The customer service has been terrible every time. First they ask for pictures of the couch. We take the time to send the pics and never hear anything back. We call them back again later and they say they need to see our receipt. We tell them that we don't have it but ask if they have it on record. (The couch took months to arrive in the first place. They have to have a record of it). They tell us that they keep records but it would be "impossible" to find because they file it by month and year. So we tell them the month and year that we purchased it. They say that they will try and look it up and get back to us. We have never heard anything back from them. For that matter we never heard anything back from them when we were continually waiting for the couch to arrive. I honestly don't know why they wouldn't want to help us to be happy. We are the type that would definitely go back if the service is good and we would tell everyone. It's too bad because now we will tell everyone how bad it is. I would welcome a response to this and an actual solution to the issues we are having with the couch

Excellent quality and reasonable prices, love the customer service too. Sice I no longer live in…read morethe area I just wish they had a better website.

Bedrosians specializes not only in beautiful tile, but also impeccable customer service! We came…read morein 4 years after having "wood" tile floors put in our house. We love the floors so much, we want to do our bathrooms in the same. Our tile was discontinued, but they gave us every tile they had left in stock. Besides scoring on the free tile, they even loaded it in to our car! Love this store and the amazing staff that is never too busy to help. Fabian was the guy who tracked down the matching pieces in their stockroom...thank you!

Great staff and they have a good variety to choose from. We had a great experience with Fabian, he…read morewas very knowledgeable and kind in helping us with our tile needs. The store manger was awesome also. Great teamwork.! Recommended for your tile needs

Great service and delivery! Delivery was fast! I bought a refrigerator and I'll be back to purchase…read morea washer and dryer. Thank you!

Purchased a washer and dryer set same as cash for a 90 day time frame…read more I just had a employee from Aaron's knock on my door at 6 PM telling me that my payment is delinquent and that they could take the washer and dryer back. They woke up my baby, had my dog barking up a frenzy for me to only tell them that I paid my payment on time over 11 days ago and was current and not late. He stood outside my front door for over 15 minutes trying to call the store figuring out what was going on. He stated that they called and left me a voicemail... They never did. I had to email the store a bank statement to show them that I actually paid... They completely turned the calmness of my home upside down with a newborn and pissed off dog. It irritates me that they weren't courteous enough to 1) make sure they were accusing someone who actually was late 2) call me first before showing up on my doorstep & 3) apologize when I called to offer to email them my bank statement. I am PISSED! This is borderline harassment and I can't wait to speak to their manager in the morning.