Had the best experience getting my mortgage through Milford Federal. They have competitive rates…read moreand low closing costs. Sherice was truly a pleasure to work with.

From the owner: Founded in 1887, Milford Federal Bank offers a full line of services to the community, including…read moreall types of savings accounts and certificates, checking accounts, home mortgages and consumer loans. We specialize in owner-occupied home mortgages and remain committed to offering good, sound financial products to residents in Massachusetts, Rhode Island, and Northern Connecticut. Milford Federal's history of exceptional customer service makes us one of the area's most popular banks.

I love Dean Bank. Small town Bank that my husband and I used for years before he passed. The people…read morethere have always been very friendly and helpful. Never made me feel rushed, which is why I changed to Dean Bank several years ago. I wouldn't want to go anywhere else.

I have been banking with Dean since 1997. I recently took a job in RI so the bellingham office is…read morethe best fit for me. I Love the staff, the friendliness and willing to try to help in any situation. During these tough times it is nice to have someone on your side. Thank you Bellingham Branch for all you do!

Terrible service. No tellers ever in the building. ATM never works and has long lines consistently…read moredue to no tellers. Go in today and the ATM isnt even in use. Definitely switching banks

What happened to the new banking hours in November 2025 they are supposed to be open to 5:00 pm.i…read morecame to the bank at 4:15 pm and the doors were lock tight.....

I just got off the phone with this Citizen Bank in Woonsocket, RI. I asked to speak to the branch…read moremanager. I was told the branch manager was busy. I asked if I could make an appointment to cash a 15k check and I was told the branch does not have 15k on hand and I would have to go to another branch. I asked which branch and could she give me the number. She was rude and nonprofessional (the female banker who answered the phone) and told me you have a phone look it up. I called another Citizens and I was told the one in Woonsocket can make an appointment to be able to cash the check. I called the Woonsocket location back and stated what I was told and again, same banker who answered the phone before was completely rude and ignorant at this point and told me she will need to talk to her tellers to accommodate cashing my check. I asked what date and time can I come in and she just kept saying she had to talk to her tellers and that she wanted to take my name and number and the branch manager - Sarah Chu (I think that is how you spell her last name) would call me back. If you remember, at the very beginning, I had requested to speak to the Branch Manager. This Citizens branch is not professional and not very helpful and certainly shown by behavior do not care about their customers. AVOID this branch. Go to another branch that values it's customer. I wish I could give no stars so, this branch got one star they don't deserve.

I have used Dean Bank in Blackstone Ma for many years. They have always been very nice and helpful…read moreto me and my husband before he passed. It's a small town bank, and friendly, and never make you feel rushed, which is why I changed to Dean Bank so long ago. I wouldn't want to go anywhere else. I love Dean Bank and everyone who works there.

They area great bank to do business with. Always very helpful in taking care of all my banking…read moreneeds. Thank you ! A long time customer

Bank of America branch closes and these guys raise their ATM fees to $4.00 per transaction. What a…read morejoke. Even though my bank reimburses me for fees, I will not be back.

We used Dean bank for a residential mortgage. First we spoke with the broker Tina who was very…read morepolite and answered all the questions she could. I asked some follow up questions via email, in which she requested with other information. She failed to tell us that she would be leaving that evening for a 4-day weekend and left no colleague to contact in her place. We should have known by this first poor experience that it would not be a good match and selected another bank. But we proceed. We had an accepted offer on a house. Dean Bank's security and transfer of information is incredibly antiquated and leaves you open to breach of information. If you value your privacy, you'd have to do everything in person on paper. Slow and antiquated is how I would describe each and every exchange. I had to be on their backs, almost daily, asking if certain things were done and if they needed any additional information. They made us miss our mortgage commitment and almost lost the entire deal because they didn't know they hadn't received the appraisal. The same appraisal I had asked about approximately 7 times prior to mortgage commitment. Day of closing was fine. Mortgage statements looks like they are fresh off the typewriter, with very little information other than you owe XXXX. Using their website and online banking feels like a throwback to 1998. There are many things that you cannot do, you must go in or call. You have to call the office to reset your password. You can also send them a message, but it takes them D A Y S to respond to anything. I look forward to the day we can refinance and leave Dean Bank in the dust, where it likes to be. Everyone I have spoken too has been very nice. BUT they are not equipped to handle business in today's world. If you have a rotary phone, still pay all your bills by mail, and like going into the bank for every single task then DEAN is definitely your bank.

I would love to get a paper statement in the MAIL again! if I don't receive one by the end of may,…read moreI'm done! I have requested one with no luck. this is not exceptable for me! ELIZABETH M BLACKMAR 429 e.school st. woonsocket I will simply use another bank that will.

These people are the most friendly and helpful. They go out of their way to help. I had to…read moreresolve a paperwork issue and Sheylon went to work on it and it was solved in 20 minutes and I was on may way. Why some one would want a big bank is beyond me. Here you talk to a person and not a machine.

This bank cares ! I had a problem with my account. They were very helpful to correct it and make it…read moreright !! Thanks! Plus the staff is very helpful and understanding

From the owner: At Dean Bank, a mutual community bank, we strive to provide real solutions to solve your everyday…read morefinancial problems. Our team of problem solvers work hard to provide products and services that meet all your financial needs, delivered with a level of customer service that's not commonly found today at other banks.

We were told about an express mortgage which was fast and easy and you could use full value of…read morehouse We were lead to believe (their word against ours) that This mortgage we can combine our two without needing 20% left on value Then rejected due to needing a value over 400,000 to leave 20% value We were upfront with them with the value of our house and would of never start the process if we knew this up front We were told this was no problem This express mortgage was not full value of house Like we were led to believe Feeling mislead, let down, and disappointed

From the owner: Rockland Trust is dedicated to our customers, standing as the sole bank subsidiary of Independent…read moreBank Corp. (NASDAQ: INDB). We offer a wide range of banking, investment, and insurance services to businesses and individuals through retail branches, commercial lending offices, investment management offices, and residential lending centers, as well as through online, mobile and phone banking. We build strong relationships with our customers, helping business owners grow their companies, and helping individual consumers be successful by providing straightforward products and convenient service. Our success is based on having respectful and knowledgeable bankers, as well as robust technology available to our customers. These values instilled within our company are reflected in our level of service as well as our ongoing commitment to our community.At Rockland Trust each relationship matters. No matter large or small, old or new, we are committed to serving and meeting every customer's needs. As a result, we have very loyal customers who stay with us, deepen their relationship, and tell their friends about Rockland Trust.

Ron is the best and we are very lucky to have him as the mortgage officer. Always patient, kind,…read moreand responsive. Got us a very low rate. Highly recommend!

Ron has helped me buy several homes over the past 10 years…read more I couldn't imagine working with anyone else. Caring, knowledgeable and very responsive