Steve Boucher helped my husband and me through a lengthy home buying process. It took months for us…read moreto successfully purchase a home in this competitive market, and Steve worked with us every step of the way to make sure everything we needed was always in place so we had current documentation of financing to submit with every offer. He responded within 24 hours to every inquiry, most times faster. Our closing happened on time despite my employer being slow to confirm employment status. That's thanks to Steve's organization and follow up. He explained every line of the documents he sent us over the phone and just made the whole process easier than I anticipated. I'd highly recommend him.

Stephen Boucher is hands down the best mortgage broker in the business. I would highly recommend…read morehim to anyone who needs a mortgage. He will find you the best rates and work tirelessly on your behalf. Plus his excellent customer service does not end when the mortagage closes! Months after closing when I had a issue, Stephen resolved the issue in a few hours. Do yourself a favor, call him today and know you are in excellent hands!

Bank of America branch closes and these guys raise their ATM fees to $4.00 per transaction. What a…read morejoke. Even though my bank reimburses me for fees, I will not be back.

We used Dean bank for a residential mortgage. First we spoke with the broker Tina who was very…read morepolite and answered all the questions she could. I asked some follow up questions via email, in which she requested with other information. She failed to tell us that she would be leaving that evening for a 4-day weekend and left no colleague to contact in her place. We should have known by this first poor experience that it would not be a good match and selected another bank. But we proceed. We had an accepted offer on a house. Dean Bank's security and transfer of information is incredibly antiquated and leaves you open to breach of information. If you value your privacy, you'd have to do everything in person on paper. Slow and antiquated is how I would describe each and every exchange. I had to be on their backs, almost daily, asking if certain things were done and if they needed any additional information. They made us miss our mortgage commitment and almost lost the entire deal because they didn't know they hadn't received the appraisal. The same appraisal I had asked about approximately 7 times prior to mortgage commitment. Day of closing was fine. Mortgage statements looks like they are fresh off the typewriter, with very little information other than you owe XXXX. Using their website and online banking feels like a throwback to 1998. There are many things that you cannot do, you must go in or call. You have to call the office to reset your password. You can also send them a message, but it takes them D A Y S to respond to anything. I look forward to the day we can refinance and leave Dean Bank in the dust, where it likes to be. Everyone I have spoken too has been very nice. BUT they are not equipped to handle business in today's world. If you have a rotary phone, still pay all your bills by mail, and like going into the bank for every single task then DEAN is definitely your bank.

Contacted Franklin TN Branch 28 days to close. They advertised 21 day close. First thing they…read morementioned was no guarantee they could close by that date, lot of variables. Good rate and closing closts.

As a first time home buyer I literally knew nothing other than I had saved enough money and it's…read moretime to buy a house. Brian walked me through everything and I trusted him to get me the best mortgage possible which he did. He always replied to my questions quickly, was very patient with me and my crazy questions and went to bat for me with the mortgage companies. He was always professional and friendly on the phone. You can't go wrong with Brian on your side.

This is review is overdue, but much deserved. While in the process of buying our first home, my…read morewife and I had many questions and were nervous of the possible missteps you can take in the complicated process of researching and obtaining a mortgage. All of these concerns quickly disappeared when we started working with Brian. He was highly knowledgeable, friendly, and quick to respond to any of our questions. He made the process so smooth with an exceptionally fast turnaround and sitting down with him at the closing was like sitting down to chat with a friend. Don't miss out!

Rich was a great agent as he helped us buy our first house! He helped us navigate the process from…read morestart to finish. He was very thorough when looking at houses with us and pointed out things to look out for that we would have otherwise missed. He worked diligently on our behalf from the time we hired him as our agent through closing. In that time we saw quite a few houses and made several offers, but not once did we ever feel pressured by Rich - he very much works for his clients and is not at all pushy, which we sincerely appreciated! I would recommend Rich to anyone looking to buy a home in Greater Boston!

Rich is a very professional agent with tons of knowledge about the property, and he helps us avoid…read morelots of potential risks about our condo! So, yes huge recommendation if you need to buy a property! Rich is the best agent!

I have referred Rob to several clients and he has done an amazing job with him. I have never seen a…read moremortgage broker who consistently gets so many early clear to closes!