There are not enough stars to give Catie for what an amazing job she did. We were out of town when…read morea tragedy happened and she was the calm in the middle of our storm. She was at the house within a few hours, helped guide us through what steps we needed to take and was empathetic to the emotional turmoil we were dealing with as well. She was 1/3 of the price we had been quoted by another well known company, The service she provided was above and bevond what we were expecting. I would without hesitation recommend her to anyone! On behalf of my best friend Kim and myself, from the bottom of our grateful hearts thank you for being the professional, compassionate person you are. ***sorry for the duplicate review, didn't realize the first one was from a yelp account I've never used. However, Catie is extra wonderful so she deserves 2 reviews from me!!

I don't think I can recommend Catie and Advanced Bio Solutions enough! Not only did they do an…read moreexcellent job with all cleanup, but Catie is just one of the most thoughtful , kind and caring people I've ever worked with. She's very calm, cool and collected, the kind of person you just trust instantly, too. She took time with me on the phone, explained the whole process thoroughly, and made everything super easy and worry free. She's also a consummate professional and she made what was a difficult, challenging situation so much easier. And multiple times, she went above and beyond, too! This is the easiest 5 stars I've ever given . . . don't look elsewhere, because she's the best.

"Good Time" is the perfect name for this company because working with them was truly a breath of…read morefresh air. My husband and I recently bought our first home, and while trying to complete some minor upgrades, we discovered mold. We immediately panicked, assuming the absolute worst. After reading their excellent reviews, I decided to give them a call--and I am so glad I did. Everyone who came out to our house was incredible, friendly, and deeply professional. They made an incredibly stressful situation completely painless, and they treated our home as if it were their own. One important tip for future customers: This company focuses strictly on remediation, meaning they do not handle the reconstruction or repairs (like replacing drywall) once the mold is gone. This wasn't an issue for me--I simply called around and found a local contractor to patch things up afterward--but it's important to go in with the right expectations and always ask questions! The team members we worked with deserve individual recognition: Brandan came out first to rule out any active plumbing leaks. Once he confirmed the mold wasn't plumbing-related, he kindly offered to inspect the rest of our new home's plumbing. He caught a few minor issues, explained his recommendations clearly, and provided no-pressure quotes. We are so relieved to finally have a trustworthy plumber on speed dial! He then immediately looped in their mold specialist, Ruben. Ruben arrived the very same day to assess the mold and provide a fair quote. He was incredibly sympathetic to our situation and reassured us that he would remove as little material as possible while keeping the home safe and thorough. We immediately knew we were in good hands. A few days later, Ruben and Ivan completed the work. They were punctual, efficient, and surprisingly quiet. Not only did they finish on time, but they also managed to save an entire wall and our builder shelves. Because they saved the wall, Ruben actually adjusted our final invoice down to reflect the lower material removal--a massive financial relief for first-time homebuyers. Ruben took extensive photos, walked me through the containment zone to explain their findings, and even returned the next day to walk my husband through the exact same breakdown so we were both fully informed. The final report they provided was incredibly thorough, detailing every single step with photographic evidence. My husband can be very picky about contracted work, and even he was completely impressed and had zero critiques. We were so incredibly stressed, and the calm presence and expertise this team brought into our home was invaluable. After a separate, highly disappointing experience with a different local plumbing company just days prior, "Good Time" completely restored our faith in local businesses. I cannot recommend them highly enough!

The tech was very courteous and arrived rather quickly, however, I must say the price $$ of the…read moreservice was extremely high

This is a long overdue review for ATH! They handled two major home projects for us in 2025 in a…read moremidcentury modern condo. This review is for the first one, a bedroom ceiling/roof leak that needed mold mitigation, asbestos testing and renovation. March 2025: Leak originally started as a moisture spot on the ceiling in October 2024 but my HOA ignored it. By March 2025, the ceiling had become so compromised that water streamed in like a waterfall during a massive storm. My original contact was Noah - he gave me an estimate (along with two other companies). I really appreciated how Noah was communicative, informative and thorough. And! he didn't badger me w/ phone calls & emails, like the other two companies did. He understood that I said I would take care of the situation when I could b/c I was in the middle of Massage Therapy school. I understood the "risks" of having mold & just shut the bedroom off. Fast forward to August 2025 & now we're ready to take care of the situation. Noah followed protocol of getting an asbestos test first. Luckily, it was negative. Then Spencer, their Mitigation Specialist? built a special containment room, inside the guest bedroom that sealed off the contaminated area. Heavy duty fans stayed on for about 72 hours? so the area could be thoroughly dried after being treated w/ some kind of mold treatment. Noah was available via text when I had questions - that was surprising & super helpful! Once Mitigation was completed, Noah connected me w/ Jacob at their Restoration Department. He sent over a stellar crew led by David & they proceeded to rebuild about a quarter of the bedroom - meant to mention that they had to rip out dry wall, scaffolding, etc. This crew rebuilt and then refinished the area, including re-installing wainscotting and painting the ceiling + walls. The results? This bedroom looks gorgeous! We were thrilled with how thorough/smooth ATH was w/ this process & how the renovation turned out. Highly recommend this company for their professionalism, flexibility and high standards. Thanks to the ATH Team!

ZACH was not only patient, but concerned and went out his way to answer and clarify my questions…read more I was impressed with his work ethic, he wanted to get the job Done without hesitation!! Thank YoU for having a Excellent Employee!! ~Judy Tenant Chandler

Very responsive, great tech support, clear mitigation plan. My tech, Zach, was thorough, friendly,…read moreand clear. He explained all aspects of the complicated water remediation process. Love that Zona is a one-stop shop, with experts to handle all phases of remediation & rebuild. Thanks for the clear estimate, Zach!

Everyone I interacted with was very friendly , helpful and professional. When we needed someone to…read morecome out and assess water damage , they sent someone out within hours. I was very grateful for and pleased with the services I received . Our plumber is the one who recommended Zona and I can see why .

We had a great experience with emergency flood restoration after our water heater leaked in our…read morehome. They responded quickly, were professional, and explained every step of the cleanup and drying process clearly. The technician was especially helpful, answered all of our questions. Coordination with their office staff was impeccable as they were also very responsive, friendly, and easy to work with when providing a quote. They were quick to show up to our home and kept us informed of their arrival time via text. Their communication was excellent from start to finish, and they truly cared about doing the job right. Highly recommend them to anyone needing fast and reliable water damage restoration services.

I feel pretty lucky that I was introduced to Steve, Adrianna and the Emergency Flood Team as I was…read moretrying to identify a company to help me mitigate and abate a bad leak that then also involved small amounts of asbestos found in the drywall that needed to be removed. The team not only has the expertise and capacity to get the job done right, but also the communications skills to make me feel less nervous and better informed, and the technical knowledge and wherewithal to help work with the sometimes stubborn insurance companies. I would recommend Emergency Flood Team to anyone who has experienced water damage and needs a company they can rely on and communicate with. The team made feel at ease right away, and answered every question I had about the drying process and the removal of affected areas. Not everyone is able to handle jobs that involve asbestos, and they made me immediately confident that they knew exactly what they were doing. The job happened as they said it would and the timeframes that they discussed with me were met. When it was time to pay the bill, they also communicated effectively with me and other parties that were involved, and the value for the service provided was more than fair! When you work with these guys, you are working with pros!

Despite God-forbidding heat and horrific conditions, Joe, Bob, and Marty performed flawlessly. If…read moreit weren't for Joe, we would have had no idea where to start...especially with the insurance. Joe took the time to dig through a hoarder's life to find insurance information for us. By the time they emptied, cleaned, repaired and painted the home, it looked better than when it was purchased. Joe, Bob, and Marty treated us with respect, honesty, and comfort. Few people can perform this type of work, under such extreme conditions.

I came from out of town when my mother passed away and I didn't know her home was filthy from…read morehoarding and excessive dog excrement. I personally have never seen or smelled anything like it. I called Joe and the next morning he was there to assess the situation and by evening his team was there. in 1 night they removed all the food, garbage, carpeting and cleaned and sanitized surfaces. His team was so efficient, I paid less than the quoted amount. I would recommend this company to anyone in need of clean-up.

We had a few loose tiles that we needed reset. Gary came in and gave us a quote to replace two…read moreloose tiles and clean all the grout (there is tile throughout the house). We set the day and time. We moved most of the furniture off the tile. An hour after they were supposed to be here, I called Gary and asked when they would be here. He said they were having mechanical problems and would be there in a half hour to an hour. An hour later, still nobody. I called to cancel and was told there would be a $129 cancellation fee. I tild him no but he kept trying to talk, so I said goodbye and hung up. This is the text he sent: Brandon is in route. You can either stick with the scheduled service for today or the $129 cancellation fee will apply. Please don't hang up on me or yell at me when trying to discuss. Unfortunately, as running a business, sometimes we have to deal with situations that were not expected having to do with vehicles and mechanical breakdowns. Sometimes during those times, time gets away from us as we're trying to scramble to get vehicles and equipment to the right to repair shops. I get there are delays but if you don't let people know, don't be surprised if they cancel.

I will not do business with the Grout Medic again…read more Pros - Gary and his crew are able to lay tile and do a decent job. - The price was reasonable for the amount of work that was done. Cons - The price on the proposal changed without my knowledge or consent. I was told at the end of the job "I will send you an invoice, and the price has changed. I don't know how much yet." Who does that? I never signed a change order or agreed to pay any extra. The communication was horrible. Technically, since no change order was signed I should have only paid the proposed amount. The up charge was $140 so it was easier to just pay it and move on with my life. Otherwise I would have fought it. - The proposal says the prices are subject to change. Watch out for this because they may use that as a blank check to charge you more without your knowledge or consent. They will tell you about the price change once the job is completed which is a terrible business practice. - Gary ONLY knows tile. Don't trust him with anything else, especially plumbing. I hired him because the upstairs toilet was leaking and the tile needed to be redone. I told him the toilet flange was too low and it would need a spacer to raise it up for the toilet install. What does he do? He lays the tile right next to the flange so a spacer cannot be installed without cutting the tile around the flange. When asked about it he said "we fixed it how we found it." That's the problem. How you found it was why the toilet leaked in the first place. He has no outside the box thinking or problem solving skills and didn't think to carve the tile away from the flange. It's not even outside the box thinking. I literally told him that was the main problem and cause of the initial toilet leak. He said he could carve the tile away if it turned out to be an issue. His other employee also said the plumber could easily carve off whatever tile they needed to in order to install the toilet. Yes the plumber will cut the tile for an additional fee of $175. You guys are supposed to be the tile experts. You should know not to have tile next to or overhanging a toilet flange. The Grout Medics were initially going to reinstall the toilet for me and were going to use two wax rings, which is completely wrong. Good thing I am going to hire a plumber to install the toilet correctly, otherwise I would just get another leak again down the road and be in the same position. - They will make it right for you, for a fee. The job was not done to my satisfaction. I was told they could come back and cut the tile around the flange but it would cost a minimum of $129. They could have addressed this issue while they were still on the job site but I was assured the plumber would cut the tile around the flange for me. It was just laziness, lack of knowledge, poor customer service, and not making sure the job was done in a way that would solve the root issue. In conclusion Gary and his crew can lay tile but don't expect them to know how to do anything else. They may raise the price on you without your knowledge or consent. They may install your toilet incorrectly which will lead to more leaks. They may want to charge you even more if the job isn't done to your satisfaction. I will never recommend the Grout Medic to anyone and will never do business with them again.

It is very difficult to know what direction to go when you suspect there is mold at your property…read more I am so happy I found Aaron and Pure Maintenance AZ. I had them out earlier this year to treat my home and Aaron was just a great guy to work with. He is so responsive, really cares about what he is doing, for his customers, and is truly honest in his work. We found some additional issues at our home recently and have been experiencing symptoms which left us feeling like we needed Aaron back out. I called him and explained our situation, he came out The Next Day! Re-treated our home and ran additional tests. I would not hesitate to work with Aaron again in the future.

Jerri is the best. Honest , reliable and hard working. It's great to see this technology taking…read moreoff. They came right out, showed empathy then we did a treatment. House is clean and smells great.

I have found Chris to be very professional and knowledgeable. His crew does an excellent job, and…read morehe doesn't try to expand the e scope of work beyond what is necessary. His pricing is also very reasonable compared to the others in town. Very happy with his work.

Great company. Chris answered all of my questions and spent a decent amount of time during the free…read moreestimate calming my fears. I called them because they remediate properly under containment -- some companies I was looking at do not take these measures and it can be very dangerous and detrimental to your health. Very professional and kind.