Friendly and helpful Service, Huge selection of Tools & Supplies, anything they don't have they can…read moreorder and have quickly. Quick & Free Delivery on Orders, usually can do it same day. Competitively priced

Amazing collections of rare indoor and outdoor lamps and parts, and top-quality repair services.read more

I have a lamp that originally was 26" high, in bright brass with 2 lights and a typical fluted…read moreshade. I shortened the lamp to 20" and retrofitted a 1910-1920 green mushroom glass shade onto it. Then I wanted the bright finish antiqued to fit the time period of the shade, so I brought the lamp to LeEsthers and they did a beautiful job with antiquing it and reassembled it with a new cord.

I bought a Dremel 4000 about 3 years ago from Lowes in my area. I use it occasionally for craft…read morehobbies mostly, in the middle of a project last week it just stopped working. I called Dremel and they very patiently walked me through some "at home" steps to try and get it working. Unfortunately no luck, and of course it was well passed the warranty date. I was told I could mail it back to Dremel and a tech would go over it. I was advised if any fees became necessary I would be advised and given the option to repair. Today less than a week later I was surprised to find it back with no payment due. But even Greater was my surprise when I unwrapped it to find a brand new Dremel 4300. Just wow is all I can say, what a classy operation all the way around. You do American business proud. Thank you Thank you.

I reached out to the company because my 16 year old ROTO ZIP died and had hoped to either fix or…read morereplace it. Adrian, company representative, was very helpful in getting me a replacement tool that would allow me to continue using my attachments and shipped it out immediately. He also shipped an updated handle for ease in using the new tool. The customer support was superb and well beyond my expectations. Hats off to the company and most certainly Adrian. Dick Pinto

I have bought paint from Mr. Ruffalo several times for large projects…read more This type of service can't be found in these days of "big box" stores and I would rather give a local the business and get super personal service.

Whenever possible, I buy my paint here. Like the previous reviewer, this place is old school and…read morefamily run. If you didn't already know it was there you'd completely miss it. It's next door to Andrea's in Kenosha across the street from the Jockey building. It's best to park in the rear and go in through the side entrance (near the 'garage door') because I don't think anyone has used the front door in ages. They only accept cash or checks! Don't walk in thinking you'll get brightly lit aisles or fancy decor, this place is legit and geared toward contractors, they don't mess around. You go in for what you need and leave with what you need. So you'll have to step over boxes on the floor and squeeze between huge rolls of carpeting (which they also have available for purchase).

You will not meet a more professional and personable person than Dave, owner of Beautiful Finishes…read moreRepair. I am hopefully attaching some pictures of "Before" and "After". We had this ugly crack in our shower enclosure, I thought it would have to be totally replaced. Dave showed up, 5 hours later, its better than new. You can really tell Dave takes a lot of pride in his work, he reinforced underneath the shower, it will never crack again. He is a rare craftsman. We could not be happier!

Dave did an awesome job on my tile repair I had another contractor out twice to fix it and was not…read moresatisfied with the results Dave took the time needed to do it right and it looks awesome. I would highly recommend him to anyone with Bathtub finish issues. The original contractor I called was in and out in 20 minutes both times and left the tub looking worse. Dave spent over three hours and only cost me double what the original contractor charged for his initial 20 mins. I wish I had called Dave the first time.

Carly was great to work with she knew what we wanted and made our bar turn out beautifully!…read more I suggest everyone y To use them!

Cabinets to Go in Caledonia WI employee Carol Martell is an AllStar!…read more I was remodeling my kitchen in Jackson Hole WY and because of the inability to get Cabinets there I decided to use Cabinets to Go and bring them out there.I had installed their product once before and saw the quality of them so it was an easy decision. Unfortunately I made a slightly wrong measurement and a few of the cabinets would not fit. I called Carol, told her of my problem and she said - no problem. Within a week she had the correct cabinets shipped to Salt Lake City UT , which is the closest to Jackson WY, and my project lost almost no time! This is how a company guarantees repeat business. Thanks Carol

Fantastic customer service! I needed an exchange on my Argon cylinder and some 3/32" gas lenses…read morewhen I discovered all of my torch gas and coolant lines were rotted out and leaking. I wasn't sure exactly what I needed and the ladies that helped me were patient and helped me order my supplies for drop shipping. While I ended up spending more than I wanted that day, it was innevitable. Parts don't last forever. I am back up and running and my coolant is nice and clean. I'll be back for all my needs! Thanks again!!!

These guys are real routers. Told me $99 for a 42 cu ft tank of argon/co2. A $40 exchange elsewhere.read more

Longtime Customer -- Cautiously Optimistic After Recent Changes…read more I've been shopping at this Richmond Ace Hardware for over 20 years. It's been a constant in the community, and I've seen it evolve--especially over the past six years with multiple ownership transitions, first to JC Licht and now back under Ace. This store is less than two minutes from my home. While I have three Home Depot locations within about 20 minutes in different directions, the convenience of Ace has always mattered. That said, convenience alone doesn't justify the premium pricing that Ace typically carries--what historically made it worthwhile was something far more valuable: exceptional service. For years, this store stood out because of its people. The staff were knowledgeable, experienced, and genuinely helpful. You could walk in with a problem--not just a product request--and leave with a solution. They knew their inventory, suggested alternatives, and often had connections to trusted local professionals if the job required more than DIY. When the store transitioned to JC Licht, I had some optimism. Their historical reputation--dating back decades--was built on strong service, quality paint products, and thoughtful integration into local hardware ecosystems. Unfortunately, my experience during that period didn't reflect that legacy. The staff lacked product knowledge, service levels declined, and pricing remained uncompetitive. The value proposition simply wasn't there. One early visit during the current transition stands out: I was looking for specific carpentry hardware, and the associate assigned to help was clearly unfamiliar with even the basics of the category. It wasn't just a lack of depth--it was a lack of fundamental understanding. That's a problem in a store that's supposed to differentiate on expertise. Now, with Ace back in control, I'm willing to give the store another chance. I recently stopped in and saw that they're undergoing a significant remodel. That's a positive signal. But ultimately, fixtures and layout won't determine success--people will. If management invests in hiring capable staff and training them well, this store can reclaim what once made it valuable: knowledgeable, solution-oriented service that justifies both the price and the proximity. I don't mind paying a bit more if it saves me time and delivers real expertise. That's the trade. Right now, the jury is still out. I'll give it another visit or two and see if the improvements go beyond the surface. M

We all know the prices are high, but ace is convenient with a helpful hardware man the way it used…read moreto be. But not now. Was talking to the manager about $700 worth of EGO batteries that are not working after one year and of course tells me I have to send it to the manufacturer. Don't buy anything that is not warranted by Ace or you will have a hard time getting your product replaced. Make sure you save all receipts because now they have new owners and the rewards program cannot duplicate my receipt so I can get this three year warranty on this battery . Now this is my problem. No one saves receipts for everything they do. More importantly Also bought two $10 bags of softener. forgot to grab them when I left because they are outside came back a couple hours later and the manager gave me a hard time about the receipt and Made. The girl that rang me up proved that I paid for them. I'm a regular Customer ridiculous way to be treated like I'm some kind of thief that would walk in there and tell them I'm stealing two bags of water softener. Will not be returning to this ace. and yes, the manager was the one acting this way. The same guy that saw me two hours before this. Tom would've never treated me this way