I'm not sure how to rate a hospital especially when you are there because of the worst of…read morecircumstances and you know that everyone working is trying their hardest to make sure that the most terrible situation doesn't emerge. I know Harborview as the region's best trauma center, and I knew when the call came that I needed to be present because of a situation that it was not a good situation. So, let's keep with the basics. Parking was incredibly easy to find. If I had one concern it was that because there's a few other hospitals were parking isn't convenient. You either end up so far away from the emergency room that the walk over feels like a lifetime or you end up in some convoluted location that it takes an additional ten minutes to find where you are. Harborview offers a variety of parking options from valet to self-park which is incredibly handy. The hospital itself is very clean. I still associate hospitals with very sterile environments - the white walls, the white floor, the bright flourescent lights, the antiseptic smell that permeates the air like a horrid perfume you can't quite escape. So when I see a hospital that tries to break my strong impression I appreciate the small gestures from the light green paint to the chair rail that made the space feel less like an institute and slightly more inviting. I found the emergency waiting room and check-in process to be a little confusing. When you're a visitor and trying to get in and find out status all the different stations can be a bit daunting. I never ended up at any of these stations because the social worker quickly found the waiting group and we were eventually taken to the ICU. The social worker was great. Patient, soft spoken, understanding she helped the process immensely. I do not envy her job. The ICU was nice. The waiting area was conveniently laid out so that groups of people could gather comfortably without rearranging furniture. They were testing out a new system that I guess will one day give status of different rooms so you can check if your particular person is in their room, in surgery, or any other number of statuses. The nurses were patient and kind. I know everyone has different experiences and going to the hospital in any capacity - unless you work there - is never going to be pleasant. I appreciated the attentiveness that Harborview showed us that day and the kindness that they offered.

Go here if you would like to experience medical experimentation by interns and medical staff that…read moredo not listen to patients and family, that kill and abuse family members. My father died of death induced by dehydration after having had a stroke and then administered medication that we told the staff he could not take. The medication made him a vegetable. So, we watched him dehydrate to death and had the topper of a chief nurse yelling at my father and pinching him so hard she dug her nails into his skin and made this traumatized man weep! She did this in front of family members and they were horrified and traumatized by her behavior as a result. This occurred all in the highly acclaimed neuro unit. Then, when my father would not die fast enough they transferred him to the most disgusted, urine soaked nursing home from hell where he finally died of dehydration the next day. Pure hell!!! It was a nightmare that I wish on no one! I often hear that harborview is so spectacular but, that must have been some time in the past or for others. This is the second family member I've had die under their experimental care by juvenile doctors. In my experience, this institution is a pathetic, embarrassing, scourge on the face of medicine! Be warned! Beware!

The staff at NW Therapy are friendly, knowledgeable, and helpful to clients and each other. I felt…read morewelcome right away, when I was referred for pulmonary rehabilitation for my COPD. They say the proof is in the pudding, and I can't say enough about the progress I am seeing in myself! I can walk up 2 flights of stairs, now without gasping for air at the top. Even though I am here for my lungs, with guidance and encouragement from staff,, my whole body is getting stronger; I have more range of motion in my neck; my endurance is improving; my balance is better; and even my arthritic knees are much improved! When my rehab time is up. I will be signing up for the monthly maintenence program, so I won't lose what I have achieved. I could not have done this on my own, and I am grateful for NW Therapy, for being here for me!

After 44yrs of smoking and a lobectomy on my right lung due to cancer I thought I would be ok. I…read moreknew I would be short of breath at times but other than that my quality of life wasn't affected. 5yrs later I was singing a different tune. I felt my lungs were deteriorating, breathing became more difficult. I talked to my doctor and she suggested to visit NW Therapy Center. I did and they explained to me that it wasn't my lungs that were deteriorating but the strength of my core muscles were weak. After 12 weeks in their program I am glad to say that I can do things now that I could not do previously. Breathing is much improved and I feel like a new man. Thank you Michelle, Dee, Crista, and Stella. You guys are amazing and fun.

Went there 11/9/23 to 12/7/23 and I'm still doing really good. This was the best experience I had…read moreever had. The people are amazing, the community is amazing & they met all my needs. I still have friendships with people that I was also in there with to this day who are still clean & sober which is great!

I recently discharged from Olalla Guest Lodge (Recovery Center) and I am not going to write about…read morehow awesome the Staff and my stay was because if you're serious about your recovery, the staff is there to help give you the tools but YOU AND ONLY YOU have the choice and for me I chose SOBRIETY. I walked into the recovery center thinking Nah whatever but the inpatient treatment was my first experience. If you really want sobriety and a wonderful experience you should Give them a call. Had I not checked myself in, I don't know where I'd be. I walked in there a cocooned caterpillar and left a social butterfly. Olalla and their wonderful Staff care! If you choose to be sober, give them a try you can't do this alone and I know that for a fact, so I would like to thank the staff and my counselor For giving me the tools I needed. I now have the courage to say "it is what it is , until it isn't " and getting loaded and having my old life back ISN'T what I want I want what every recovering addict has and that's the confidence and tools they got to staying sober. Thank you, Olalla.

This place is a blessing, not just the teachings bit also the staff and facility are beyond amazing.read more

My husband attended treatment at NorthPoint, and overall the facility helped him tremendously. He…read moreis sober, doing well, and several staff members genuinely cared and made a meaningful impact on both him and our family. Counselors like Jim were compassionate, supportive, and took time to help family members understand the recovery process in a healthy and productive way. I will forever be grateful for the time he gave me. Especially during a moment when I struggled to understand certain treatments or recommendations, Jim took the time to explain the reasoning behind them with patience and compassion. He gave me understanding, reassurance, and emotional safety during an incredibly overwhelming time. That experience was exactly what I believed counseling at NorthPoint would be. Unfortunately, our experience with one counselor, Carolina, was deeply upsetting and honestly one of the most emotionally damaging parts of an already difficult season of life. Within the first few minutes of meeting me during a family counseling session, I felt immediately judged and labeled rather than supported. Instead of helping my husband and me work through the issues we were trying to heal within our marriage, I felt like I had to defend my character. I brought a detailed document I had spent many hours creating because I wanted to make the most of our counseling time and provide context in hopes of helping my husband and our relationship heal. Instead of feeling heard, I felt criticized, dismissed, and placed in a very negative light. The session created more conflict between my husband and me than we had experienced prior to treatment. There were multiple comments and interactions that I found inappropriate and deeply unprofessional. At one point, comments were made about our 6-year-old child potentially becoming an addict in the future because of me, which was devastating to hear as a mother. I was also referred to as "manic" during the session, which felt incredibly dismissive and hurtful given the vulnerable situation I was already in. These statements were made within the first 5-10 minutes of meeting me for the very first time. Carolina did not know me personally, nor were we there for me to be labeled or psychologically evaluated. We were there to work on healing the damage addiction and unhealthy communication had caused within our marriage. Another painful experience happened when a mutual friend passed away while my husband was in treatment. I had specifically communicated to Carolina that I wanted to be the one to tell him. I reached out asking how to appropriately handle the situation and was told I would receive guidance. Instead, my husband called unexpectedly already aware that someone had died, leaving me blindsided and emotionally unprepared for that conversation. During that call, he was extremely emotional and overwhelmed, and I was trying to process the loss myself while also supporting him with no warning or preparation. The conversation felt rushed and chaotic, and before we were even able to fully talk through what had happened or comfort one another, his phone was taken away. When I later expressed how upsetting that experience was for me, the response I received felt dismissive and lacking empathy. All communication regarding this situation was documented through text messages. There were also multiple moments where it felt like she was encouraging distance between my husband and me rather than supporting reconciliation and healthy communication. My husband repeatedly expressed that coming home to his family was what he truly wanted and believed was best for him, yet up until the day he left treatment she continued trying to persuade him not to come home. Even after discharge, we have had to put significant effort into repairing damage within our marriage that we both feel was intensified by our counseling experience with Carolina. After treatment, I also came across written notes from this counselor that contained deeply negative statements about me. Reading those notes was heartbreaking and reinforced the feeling that I had not been treated with fairness, compassion, or neutrality during the process. When we later shared some of these experiences with another counselor, they appeared genuinely shocked and concerned by the professionalism and guidance we described receiving. Before my husband was discharged, I mentioned these concerns to several people at NorthPoint and do not believe they were taken seriously or appropriately addressed. I also know that I am not the only family who struggled with this counselor. I personally know of two other families who expressed dissatisfaction with their experience working with Carolina. They raised concerns during a family support meeting led by Chip and stayed afterward to speak with him directly regarding their experiences. I truly believe NorthPoint helped save my husband's life, and for that I will always be grateful.

This is a place to heal and recover. No matter what type of care is needed, it's always provided…read more The front office folks are always involved with your healing process. The care professionals are great. No matter day or night the care team is wonderful. Family is how this place feels. I was a patient for several weeks and I'm better for it. Thanks all

I spent 3+ months at CLH after a couple of weeks in the hospital, being rehabilitated so that I…read morecould go home. Let me start by saying that everyone of the employees that I had any level of interaction with, were superb. A large portion of the employees were immigrants and most spoke english very well or good enough to communicate. All the Nurses and Nurses's Aids were exceptional in the way they worked with and treated the residents. Rooms were cleaned most every day. The PT staff were also excellent. Overall, I would give this facility an A++ rating.

I received treatment at the Kirkland facility which is okay. But for the amount the establishment…read moreis charging you would think you could get a lot of the $20,000 they charge for 28 days. I also received aftercare at the Renton facility...needless to say I no longer receive care there and transferred to a MUCH better facility that has humility, is personable and ACTUALLY cares for their patients and not just the money. Lakeside doesn't call unless they're looking for a payment. You won't hear from your counselor unless you miss a payment. It's unfortunate that humility is a great message that is taught there but they don't even show it as an establishment themselves..

There is a lot that their website claims that they do such as mental health care, holistic…read morepractices, planning your own treatment, etc. None of which are true. It's pretty much the same thing as jail only the food's better. Your day consists of eating and going to meetings and that's it. They give you absolutely no mental health care, and they seem to only be concerned about getting you through to go into long-term treatment at one of their other facilities. It really seems like they're only concerned about getting more money out of you. They don't care about lives that people have before they went there they don't care about them making their lives that they had better, they really push moving into their long-term facilities for the rest of your life and completely throwing away whatever life you had before you went there. I was super disappointed at how this place treated people and honestly jail would have been a better option because at least jail didn't cost $30,000.

Dr Favreau cured me. I could barely walk a year ago and I dealt with a lot of bad pt trying to…read morefigure out what was going on with my back. He got me back to living normally and even being able to exercise again. I couldn't believe how quickly I started to feel better. I highly recommend stability health center!

Great experience getting chiro and massage. They have special equipment to help you recover and…read moretrain on site. Dr Favreau is very knowledgeable and caring about his patients. The masseuse Tom is also very knowledgeable and uses a wholistic approach to massage for healing. I've been seeing them for half a year now and plan to keep coming back for future needs.

There are fancier places with better food but the care and friendship that the staff of Shoreline…read moreoffered my dad more than made up for this. It's down-to-earth, genuine people that make the difference.

IF YOU ARE CONSIDERING THIS PLACE, TAKE THE TIME TO READ THIS!!!!…read more I have waited over a month before writing this review. My mother contracted Covid (she was vaccinated) at this facility and died. I am not terribly upset about that, there are MANY other issues. First of all, I felt the physical therapy part of this facility was the only competent and caring group. I chose this facility over 5 others that I had to choose from for the clean appearance, friendly staff, and the nearby, decent physical therapy center within the complex. They showed me a spacious room, that ended up not being like other rooms. The bathroom of her room was shared, I was unaware and never considered that they did this, especially with Covid. My mother was here after she fractured her hip and while rehabbing had significant leg and muscle pain.....very normal. After a few days I was concerned that she had suffered a stroke....her mind was foggy, speech had become slurred, but I just happened to be on the phone when an attendant came with her meds. I could hear the conversation clearly. Now, my mother was taking half an oxycodon (As Requested), but would take it a half hour prior to physical therapy. This day, along with her typical meds, pink pill was delivered, she asked the attendant twice what it was, "Take it, its for pain." I told her not to take it. "Take it," I heard him say. I told her to throw it on the floor, I KNEW it was not any pain pill that she had asked for. After MANY phone calls, I found out that the Nurse Practitioner (ROMA) had prescribed her Flexiril (As Requested) without my Mother or I being informed. She never had asked or requested it. In my mind, it was the equivalent of being "roofied" and it was under the direction of ROMA. In her state of mind, she did not know they had added this narcotic. This was why she was lethargic, slurred speech, etc. I confronted this "Medical Professional" with questions, in particular, when rehab causes muscle pain, is this the normal course of action over ice and tylenol or the like. They simply DRUGGED HER to make it easier. After my conversation, they used ice, compression and a "pain patch" and she was able to progress again. Be ever vigilant if your loved one ends up here, and, in particular, check on the nursing and Roma. She exuded incompetence and dishonesty. One of the ladies that has been there for quite sometime is allowed to keep her TV on 24\7 at a ridiculous high level that makes it difficult to rest. My mother had to fight to get her bed changed after an accident, some attendants treated her roughly when changing bedding, etc. The facility doctor told me he would see my mother weekly. That was total BS. It was very difficult to get calls returned until I e-mailed several administrators and care givers with a CC to my attorney. Oh, but when Medcair was getting near the end of their paying duration I did receive calls, even though her supplemental insurance would cover the costs and the information had been submitted with them. Can you guess what happened with that? Yup, they had lost it, but it did not matter, she contracted Covid there, and died. When she tested positive for Covid, I received a call from Roma that her blood oxygen levels were declining. I had to TELL HER to send her to a hospital, thus she was sent to UW and put into ICU. I truly believe they would have tried to care for her there and allowed it to worsen and spread further. Choosing that facility and the incompetence and uncaring that she endured will haunt me forever. They are good with the sales, the empty promises, and the appearance that you see when you enter, but it is awful. I did not even mention the food, once a week showering, indiscriminate times of delivering meds, or the way they had not even bagged her belongings to "quarantine" them like the hospital does with the belongings of those with Covid.

I wouldn't send a goldfish in a bowl here, this place needs to be shut down YESTERDAY. Blatant…read moreMedicare fraud and neglect occurs hourly. Fecal matter left in care areas and tracked through with patient wheelchairs. Urine soaked towels left to marinate. Oh and let's not forget residents smoking methamphetamine in their rooms. Residents are tricked into signing over their power of attorney.Any concerns raised result in you getting punished with a heavier assignment of residents or your hours cut to shut you up. Physical therapists operate solely on ego , The scheduler is too busy applying makeup or sleeping in her office to care .The reviews on here are all falsified by employees. Insulin needles were left in patient beds, PPE seems to be optional furthering the spread of illness. Anyone looking to keep their licensure and avoid jail time should avoid this place at all costs. Corruption stems from management and trickles down. I wouldn't wish this place on my worst enemy and to say this is a skilled nursing facility is a joke.

My goodness. ANOTHER one star review. SURPRISE! Staff was OK for the most part. The Physical…read moreTherapists were good. I received conflicting information about how to do a day trip. (You have to go with a friend or, you need a doctor's permission. The door closes at 6 and no one can return to the facility when my neighbor returned at 9 pm) The cook needs to be fired. Immediately. The shear number of "casseroles" made it seem like she wasn't even trying, just throwing together what she had. (Example; dry cubes of evidently economy cut chicken with some generic industrial "sweet and sour" sauce) So, ya, send someone here you hate.