I agree with Jamie. Crooks...crooks...Stay Away!!! Heritage Marked my tank as being not usable,…read moredelivered another tank (the same tank) but charged me $3000 and never connected the tank to the system. Twice I had a repairman from Heritage come fix my logs. He stated that he had to order a part. Charged $65.00 . He came a second time and made the exact statement as he never ordered the part and I was charged another $65.00. Amerigas is no better. They are to connect the tank but for $319.00 which should have been done at time of delivery. They refuse to make anything right. Stay away!!!

Crooks! Stay away. They charge double to triple the cost of other companies in area. When we…read morechanged companies they sent us a bill for tank rental. (Tank was present when we purchased house). Every time I called to ask about how this worked someone would tell me "the system is down I'll have to call you back." Never returned my call. Then sent me a collection notice! Finally got someone on the phone after that who told me what a "deal" they would give me if I would come back to them. I told her I wasn't interested in doing business with them. So they called the other company I'd been using & told them they couldn't fill "their" tank anymore trying to force us into using them again after the wonderful new company (TNT) has been filling it without a problem for 2 years. I will freeze to death before I give this company any more of my business!

I thought I was doing a good deed by clipping the lower base of vines that had overtaken my utility…read morepole, but the wilted branches up top short- circuited my service a couple of hours later. Duke's lineman (Robert) responded quickly and restored my service within a couple of hours of reporting. Great job, Duke Energy!

This company is the worst They ask for you to pay on line…read morewhich I do Then on the due date they send a new invoice saying you are late I know this review will not change their method of insulting their customers but I needed to vent

Thank you BRICE for coming out and running the new dirty water line today…read moreEverything is working perfectly It's so nice to have a company like Superior Plumbing & Drains which stand behind their work and are quick to react to one's needs

Jesse is a great asset to company. He did a great job. Honest and explained everything in detailread more

I don't even know where to start. Tech "showed up" while my wife and I are sitting upstairs waiting…read morefor his arrival. We get a call 5 minutes after 8 (the scheduled arrival time) that he had showed up and nobody was home? What? I asked, "did he ring the doorbell?" to which the customer service rep says "yes, it says he rang the doorbell twice". Bewildered, I run downstairs and test my doorbell, and at which time the doorbell chimes and both of our dogs bark wildly. Hmmm, so my dogs didn't hear the doorbell either? Now, 3 weeks later, following our honeymoon, we finally get a tech out to our rental and turns out, the furnace is broken! Snow it's cold inside and I have to wait for heat even longer while a tech comes and fixes our furnace. It's almost like I scheduled this 3 weeks earlier JUST IN CASE there was an issue. Now, I'm left in a cold townhome with no heat and no idea what the hell I'm supposed to do. Thank you to the USELESS technician that never even showed up to my house. Thank you for making sure the day we show up back from our honeymoon can be so frustrating. PSNC, make your people have some damn accountability and stop using this stupid monopoly as an excuse to not give a shit about your customers.

I have PSNC for 5 years at my old apartment. I moved out August 1 2017, and set up the account to…read morebe canceled on that day. I used their online service to process this. However, 6 months later I notice that I've had $15 charges for PSNC taken from my bank account each month. I didn't notice before because I don't use the account as much and it's such a small amount. Well, I called them and said I closed my service 6 months ago and moved out, why am I being charged? Low and behold, they have no record of my scheduled closing! Shocking! I got a final bill for $58, I have spent $150 on gas for the current tenant. Can't get my old landlord (Gaskill Realty in case you wonder) or the current tenant to return my calls or pay me back. Those idiots didn't apparently think it was their responsibility to put their utilities in their own name. So, I'm eating the money because PSNC is a bunch of incompetent idiots, just like my old landlord. So glad that my new home I'm buying doesn't use gas, I'll never have to pay these morons a cent again.