I've been a patient of Roseville Optometry for a few years. Dr. Snow is so nice and considerate…read more Her attention to my vision wellness is second to none. I really appreciate her and her staff. I always look forward to coming back. Highly recommend.

I went here for a routine eye exam and I left with great customer service and care. The front…read moreoffice staff was very knowledgeable and walked me through the process. The optometrist explained in detail all my problems and offered solutions. 10/10 would recommend.

Awesome service as usual &…read more staff super friendly & attentive Lolita, at the Front desk was super knowledgeable & great! Jarina, did a wonderful job of adjusting & cleaning my glasses! Keep up the great work everyone... We love you guys!!! Cheers

I really wish I would have read the reviews and realized all these great reviews are from years…read moreago!! This is the worst experience I have ever had with an eye doctor. The receptionist could care less being there, the doctor didn't listen when I kept saying everything was blurry on my bi- focal (i don't have any issues seeing up close) and even suggested to me I shouldn't use my phone as much because it's just me not adjusting to her prescription. I have a job that requires use of a cell phone, text messages, and emails. That response was a very out-of-touch response. During the exam, she kept asking me which slide was clearer but nothing was changing in the machine. When I commented I can't tell the difference, she got agitated with me and just kept repeating, slide 1 or 2. i have had exams in the past, and something always clicks in the machine so it's clear difference between slides but nothing was happening with this machine. I finally did my best to answer but I think I ended up undermining myself. I was then fitted with a contact lens, given a couple of samples but then told, save the last one for the doctor. So I could wear them 3 days to see if they worked. It gave me a terrible headache and only figured out the adjustment period is actually three weeks (AI taught me that, not the doctor). I paid $150 in contact exam, fitting, and whatever else fees and none of that was discussed with me ahead of time. When I called back to ask questions I was brushed off being told the doctor will explain that to you next time. I don't usually take time to write reviews because I don't honestly think these companies care. I am just so tired Of having to over-advocate for myself every time I go to a doctor because their boredom/arrogance keeps getting in the way.

5 stars for Dr. Rappa! Super friendly, kind, and knowledgeable…read more It was my first time here and everything went smoothly. We'll definitely be returning for our yearly visits and requesting Dr. Rappa.

Everyone is really nice but incredibly incompetent. I've had to come back three separate times to…read moreget contact lenses fitted because the first pair was calculated wrong by AI then the second pair was just slightly off. When I came back to pick up the third pair they had thrown them away. I was not told that I only had three months to pick it up even though it takes them a month for them to get in. I would never come back here unless I was unemployed because it takes way too much time out of my day and schedule to deal with their poor customer service and communication.

OMG! Life changing experience. I have been going to a LARGE eye care center that was a chain in…read moreRoseville/ Sac my whole life. I was becoming irritated by the lack of customer service/empathy and when I called to make my annual appointment, and I was the fifth person in line, I just hung up and made a decision to find somewhere new. I found Roseville Vision Center and went for my appnt last week. It was quiet. There was not a sea of people waiting and the employees were kind and helpful. The doctor I saw was amazing as well. He took quite a while with me and explained many issues I was having that no one previously brought to my attention. He corrected my prescription for my contacts and gave me some other helpful hints about issues I was having. Roseville Vision Center was night and day from where I had been going. I would recommend them to anyone.

Cozy and clean office. Got a thorough eye exam and ordered some new glasses all within an hour…read more They had a pretty big selection for such a small office! Dr. Nguyen and staff were all so friendly and knowledgable. Thank you for your hospitality and service!

I can see! [Roseville CA]…read more It has been awhile since my last visit to see an eye doctor. My entire experience with Griffin & Reed was very good. The staff, from the time I arrived to choosing a new frame, to seeing the ophthalmologist were all friendly and professional and Dr Maboudi was wonderful. The office is on the second level inside a Sutter Medical building. There weren't a lot of patients that day, it was pleasantly quiet. Location is difficult and finding parking can be challenging so plan to arrive 20 minutes early to find a parking spot. My new glasses was ready within a week! I'm 20|20 again! \(**)/ Review #3542

¥ What are the chances I get a combination of Blepharitis and Conjunctivitis at the same time…read more(Blepharconjuntivitis) basically eyelid inflammation due to allergies and eyelid swelling due to infection, THANK YOU to the best of the best Dr. Kim who finally gave me some answers after seeing 4 other eye doctors!!! Finally, I get a diagnosis that makes sense!!! ¥ {YOU ROCK DR. KIM}!!!

I just wanted to take a moment to say how great my experience was at this Visionworks location. The…read moremanager there was absolutely on point. From the moment I walked in, he was friendly, professional, and incredibly helpful. What really stood out to me was that he remembered me, remembered the glasses I had picked out, and even knew the details of my insurance plan. That level of attention and customer care is rare these days. He personally helped me find the right pair of glasses and made the entire process smooth and enjoyable. Honestly, this was one of the best vision care experiences I've ever had. Visionworks is lucky to have someone like him on their team. If anything, he deserves a promotion to an area manager because he clearly goes above and beyond for customers.

Good initial service. Terrible employee at pickup. Purchased my pair from the Citrus Heights…read morelocation but decided to exchange the frames here since it turned out to be closer to my house. Things went smoothly at this point and the employees were nice. Fast forward to pickup and I met the least helpful employee ever who doesn't seem like he wants to even be there. He gave me my glasses, did not check the fit or offer to adjust them. Didn't really do any customer service. Just plopped the case right on the counter and said that's it. For comparison, the man at the CH location sat down with me and adjusted the temples on my initial pair until they sat correctly. I'm going to stick with the CH location.

I am at that age where I had cataracts and needed surgery to replace my lenses. I was recommended…read moreto Nvision because of a new type of lens they offer, which is light adjustable. After having light adjustable lenses placed in both eyes, and following two simple adjustments, I have the best sight of my life. Great for distance and close work. I highly recommend checking out Dr. Hines and Nvision when you need cataract surgery.

This place is a factory. They are hard sell on cataract therapy. They will nickel and dime you to…read moredeath, even charging a small fee if you choose to use a credit card for payment. And when you finally decide to leave this place, they will charge you $30 for a copy of your records. If you have laser eye surgery here (not cataract) you will be scheduled along with about 15 or more other people at the same time and will wait well past your appointment time as they call you back, numb your eye and sit you in a corner with others to wait some more for your turn to be called for a 5 minute laser procedure. Same thing for your post op visit. I waited 50 minutes for a 5 minute check. After being told at my post op appointment that my left eye laser surgery "had failed", I was told it could not be redone and my only option was now cataract surgery, stressing that "I should not wait too long to do it". She said the surgery scheduler would contact me within a few days to schedule, 3 months later I still have not heard from them. Thankfully I had a second opinion and was told that this was a complete lie and that there are multiple areas in the eye that laser surgery can be redone, and her comment about not waiting too long to have cataract surgery was baseless. Although I do have very small cataracts, they do not impair my vision and there is no urgency for surgery. The estimate for cataract surgery is padded with all kinds of fees. $100 for eye drops, $200 per eye ($400) for your post op appointment that they do not even do themselves. They send you back to your optometrist. After checking with my insurance company about the fees, I was told that the post ops fees are included in your surgery fee and even if they were not, my co-pay for an office visit is only $10. When I brought this to their attention, they told me they collect from me and they pay the optometrist the $200, not negotiable. Without seeing the claim my insurance company couldn't be specific on some other fees, but did say that most of what I was conveying to them was covered and didn't understand why I'd have a co-pay of $4390. This is in addition to the facility fee, which is billed by the surgery center and the anesthesiologist fee, which is billed by the anesthesiologist. So you really don't know how much more you're going to owe.

Some of the people the front desk are frustrating to deal with, but also totally inappropriately…read moredressed. All I want to do is get my eyes checked not have a be forced to look at somebody's breasts, very uncomfortable. You would think management would do their job.

I had a very disappointing experience with the optician, Michelle…read more She did not assist me with selecting my glasses or explain my insurance benefits or options. I had to repeatedly ask questions on my own and eventually had to go to the front desk for help. Another staff member tried to assist me, but I felt this should have been handled by the optician. I even requested a different optician, but none were available, so I was sent back to Michelle, which made the interaction uncomfortable. After my visit, I completed a survey and requested follow-up. The office manager did call me, but no resolution was offered. Two months later, my glasses became scratched. When I contacted the office, I was told I had declined a warranty. However, this was never explained to me during my visit, and I did not sign or receive any documentation showing that I declined it. Overall, I felt unsupported throughout the entire process and that important information was not communicated to me. I would not return to this location.

This place is AMAZING! We just had our first visit today and everyone from the reception staff to…read morethe Doctor were all awesome. The equipment they have is very state of the art. The Dr was very patient and comprehensive in explaining the test results. They have a large selection of frames and all prices seemed very reasonable. So glad we found them!

My regular eye doctor was not in the office and I was having pain in my eye so they referred me to…read moreGranite Pointe to see Dr Gill. They quickly set me up as a new patient and contacted my eye dr office for all my records. They got me in the same day and all my information was available to Dr Gill at my exam. She was very knowledgeable and explained everything regarding my eye. Happily it was resolved and my visit was communicated to my regular doctor's office so she'll have a complete update at my upcoming visit. It was such a relief to see Dr Gill the same day. The staff was excellent as well.

Thorough exam, friendly staff, great doctors. Went in for my annual check up and ordered contacts…read moreand glasses. Got them much faster than expected. 10/10 recommend this place !

Great experience for my 10 year old daughter! I highly recommend! She is severely dyslexic and they…read moreaccommodated her needs and were so kind and patient.