GQ recommends the Uniqlo Wide Hoodies and Sweatpants. $100 and just as fabulous as alo! If you like the oversized look, go down one size. You'll will still be fresh. And the fabric is smooth and soft. They say it's pre-shrunk and it kinda is. Just a tad shorter in the lengths. read more

My guy friend bought light grey corduroy pants here, & he came back with me (bc idk why but I adore looking at men's' clothing???) to find the exact same pants in a tan colour. He has great difficulty finding pants bc he's relatively thin but he's 6 foot 5, so every pair of pants he buys ends up being capris (lol). For some reason the size XL in these corduroy pants fits him perfectly. I don't know if they stretch bc you wouldn't think he was a size XL if you saw him, so either the waist is thinner but the size reflects the length, or they have a great capacity to stretch but are on the longer side. I found it interesting that there was nobody on the store floor to greet us, etc. My friend said he prefers that. He kind of just walked in, bee-lined to the corduroy pants he found last time, noticed that the only Colours available were: light grey, a charcoal black, & a forest green. He wanted to get the forest green pants but he just bought a similar shade of green sweater that he keeps wearing so I suggested the black variation so that nobody mistakes him for a Christmas tree. He wants the pants in tan, so hopefully they'll come out with them, but this review is more for the buying experience. Same $ as you'd pay in H&M, Target, etc. There's self-checkout (?!?). This place is definitely for the self-sufficient, avoidant-of-human-contact, shopper. There was an employee overseeing the self check-out but not a word was muttered. I was honestly so confused but my friend was just living his best life. I think there's cashiers too which would be helpful if you were returning something or desperate for human interaction. I would come here again! Corduroy pants are the new corduroy pants. Oh yeah that's right, they never went out of style. . . I even made up a song to celebrate his experience: Pants that fit Pants that fit I really love buying pants that fit Don't show my ankles Don't get tangled I'm wearing corduroy pants that fit Thanks UNIQLO! read more

UNIQLO - Men's XL corduroy dark blue/black (bad lighting) - Women's Clothing Near Me - Santa Monica, California

Not as enchanted with this location, I enjoy shopping at this chain, so I was looking forward to check it out. The store is big, spacious, merchandise was decent over all, lacking my size here and there. Customer service isn't as good here, this place is a tad high tech for me. When shopping, I am more traditional, I like more interaction and less do it yourself. I gave it a try, but it's just one time visit only! read more

My first time at UNIQLO and I will definitely be back. The store was much bigger and spacious than it appeared. The merchandise was neat displayed, prices were well labeled, sales were well marked, and service was very friendly. One of the trademark items is "Heattech". The long sleeve light Heattech crew neck tee was on sale and I have to say that it really works. It's very thin so you can only wear it really for layering, but I like mine as pj's so it's perfect. I will definitely buy another when it is on sale again. At this location, you put all the merchandise in a bin at checkout and the rfid readers will total the purchase. Heattech and hi-tech. read more

I'm glad this store re-opened and am looking forward to coming to this mall more often, as the parking lot is fairly empty. Park on level 4 at Parking 8 and you're right there. The store is super clean, and follows social distancing and cleaning. The selection is fairly good, but not to splashy, so you'll have to look carefully for some of the new designs. I've gotten used to their quality, so have shopped UNIQLO for years. While in Japan, it seems they have a larger presence, but have made some alliances with other clothing stores through joint adds and massive on-line marketing. I hope it can survive this COVID-19 slowdown, and start more fashion designs for the western world. read more

UNIQLO - Open air shopping - Women's Clothing Near Me - Santa Monica, California

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Spent 450.00 in Uniqlo. Then they want to charge me 10c for a Bag. I will never spend another 10c in that place. So in California you can walk into a store pick up 949.99 dollars worth of merchandise and walk out and you can't get arrested. But you can wait 20 minutes for a under staffed multinational retail chain to pay 450.00 for your items to a less than enthusiastic staff member cashier. And they charge 10c for a bag. Whoever in Corporate decided they should pass that cost on to customer should be fired immediately. Just spent 250.00 at another shop across street. They gave me a bag and were grateful for my business. read more

The customer service is horrible. The staff doesn't even look at your face, they do not answer your questions, and completely ignore you. The manager walked out as I was talking to him Never coming back read more

I generally shop exclusively at Uniqlo because I like their plain styling and the quality is decent. My 2 kids are Uniqlo head to toe. Probably spent close to 5K here over the years. Today it all went sour. I bought a pair of jeans here two weeks ago. 4 days later I noticed the fabric coming apart at the crotch for no apparent reason. Checked this model online and there are multiple people complaining about identical issue. Store manager refused to exchange them without the receipt. Who the hell keeps the receipt for clothes that are already in use? It's a shame that Uniqlo doesn't stand behind their products. Not to mention they continue to do business in Russia. I do not recommend supporting this business. read more

Bought on line and picked up in store. They couldn't find my order and I had to wait about 45 minutes for an associate to look for it. They told me the order ID # was not acceptable and they needed my personal Id number which I had no idea what they wanted. I am handicapped and the was no place to sit down all that time. It was a really bad experience. They finally found my order and I went to try it on in the dressing room. Both pieces were ill fitting and I wanted to return them and was told that they do not accept returns on online orders! Came home to work on returning the items and their website is down. Never again. Nightmarish experience, that is all I have to say. read more

I came to check this store out with a buddy of mine. We were perusing many different clothing stores that day. Seeing as I am changing my wardrobe a bit, I was here to see if they had anything to my liking. Some stuff did catch my eye. They had a winter coat that looked nice. They had it in black, brown, and beige. They also had many different clothing items that were solid colors, which is definitely my style. Other stuff they had I did not pay attention to, as they were either too brightly colored or I simply did not care to buy the items. I can see that this clothing store is fashion forward. I like their stock overall. I will be back to check out their store more in detail, as I was a bit rushed that day. I may pick some items up next time, as some things did catch my eye. read more

UNIQLO - Women's Clothing Near Me - Santa Monica, California

Awesome Japanese clothing store! Been rocking Uniqlo since we found it in Tokyo 15 years ago!! So glad they have this store in Santa Monica!!! Great products like cotton tees and waterproof hooded jackets!!!! And don't forget to check the sales section like $5.90 tees!!! Great service today as always!!!! read more

We have shopped at Uniqlo at a few different states now and wanted to check this location out/ to shop. We hardly saw any employees and when we did, they acted like they didn't see us. We left. Won't be back. Hey Uniqlo! Read these reviews! read more

Yelp 2015 Challenge #97 Heyo UNIQLO is finally in Santa Monica! Located in Santa Monica Place, which is two or three blocks away from SM Pier. They just opened the week prior to me coming here, so they still have the "Heyo we're still new here" sales, which, similar to the Costa Mesa one, has cheaper deals for clothes, pants, and women's wear. And they had something fun here too: A FREE photobooth! It looked confusing because it had "insert payment" but on screen it said "Free Credits" so we had our own fun customizing stuff in the photobooth :D. GET YOUR DEALS BEFORE THEIR "Grand Opening Deals" disappear! -1 star because it was kinda hard to get any staff to get over to where we were. read more

UNIQLO - Women's Clothing Near Me - Santa Monica, California

The worst return policy on planet earth. I hope this marks the end of them. There's nothing sustainable or efficient about Uniqlo's business model. When you buy something online, you have to pay to ship it back. And, while they have an app, it seemingly only allows them to hire fewer cashiers. You ought to be able to show your purchase on the app to make a return, but you gotta have that paper receipt. Its 2023 and this is not a mom and pop shop. In general, it's a shitty company and if you can avoid patronizing it, you should. read more

UNIQLO and I were reunited AGAIN! I love this store soooooo much. It can do no wrong in my eyes. Staff here is as expected, they offer you a bag right as you enter and the changing rooms are clean. Got a lot of shopping done here on our first day. It was ironic, we were buying all these sweaters and jackets even though we were in LA where you normally don't need that many layers. The store is big and nicely organized. Had no trouble finding tons of cute stuff to wear and bring back to MTL. read more

Beware! You have to return your items to the store you purchased them at. So If you happen to be traveling or shopping in another city MAKE SURE YOU LIKE WHAT YOU BUY!! Otherwise you're taking a road trip. Absolutely crazy policy. Ciao Uniqlo. read more

I can't shop here. I tried to order online but there were so many steps to register, I couldn't order my items. Then I went there in Person but they said I have to download an app. I am so done with this store. read more

Nice place, cute socks but this store doesn't hold in stock anything above a XL. A huge bummer.

Went in today with my boyfriend (who is black which I feel is an important detail in this scenario, I'm Mexican) after we went to the Barbie museum. We had merch from the Barbie Museum in a shopping bag and while I was talking to my bf he saw one of the employees look IN my bag and say something in her walkie talkie as she walked away. I saw her from the corner of my eye really close to me for an extended period of time but I didn't think much of it. I wish I had seen her do that because I would have asked if she had a mf problem. read more

#SHAME Yesterday I watched the manager harass a very very pregant mother and her Senior citizen mom for sitting on a ledge bench in the store. The older woman had a UNIQLO bag and had just purchased something and the pregant woman was waiting for her. The manager walked over and in a super nasty tone asked her to leave AFTER they had purchased! WHAT???? This was the worst customer service I have seen in a while and I have to say, I will NEVER EVER be back. You just lost a loyal customer. VOTE WITH YOUR DOLLARS PEOPLE THIS STORE IS A ZERO!!!!!!!!!!!!!!!! read more

I finally got me one of those puffy but super compact vests! :)

Staff is rude. This company has the worst return policy. If you bring in an online order with the original email receipt, they will not let you return it without the packing slip. read more

Online order for in-store pickup did not arrive for two weeks. Even though they had the item in stock, they failed to notify me that it was there. I went to the store and purchased the item, and told the cashier to cancel my online order. Short story - it was never cancelled, and I've had to waste a bunch of time with customer service trying to sort this out and make sure the refund they owe me is processed. I will not be purchasing anything from this store ever again. They do not seem to know what they are doing there. read more

DO NOT BUY THEIR DOWN. I bought an ultra down jacket for $70 and within a month, half it's down spilled out. The store manager refused to give me store credit or cash back. read more

The worst shopping experience for a retail store that I would think is direct competition to h and m. And that's saying something good about h and m. I can't for into uniqlo clothing. Even if it's a bigger size, it's still not cut right. They are ridiculous and for the cheap prices I rather just shop at a store that makes me feel like the size I am and not mess with my head thinking I'm bigger than my normal size. This location is not customer friendly as it appears. When you have more employees than customers at one time shouldn't there be more help than no one saying hi. What the heck are the employees doing here. But the brand is awful anyway so top to bottom I wouldn't rely on uniqlo for quality items. read more

Had the worst experience at this store in Santa Monica. I tried to return an item with tags and receipt that I bought at the Glendale store an hour away and they would not let me return. They said I had drive an hour to the other store. They would not even give me store credit or let me put the money towards another item in the store. They have lost my business forever. Bad policy Uniqlo! Horrible to treat customers like that! read more

Best deal for clothes! It is best to arrive when the store opens, and the clothes are well displayed. Always check out their FINAL SALE bins! This is where I have found the best deals. They always have certain things on SALE throughout the store too, so take your time and browse. Once you know your size, it is easy to find what works best for you. Sometimes I am a xsmall, small and medium. Don't ask me why the change in sizes, but I guess it depends on the cut, style and fit. The staff is always friendly and helpful. The dressing room is clean, and easy. There is always a staff member who helps you. Sometimes there is a line, but the line goes quickly. I love their jeans and have them in many colors. I have a few of their down jackets! These jackets are light airy and warm. I think of Uniqlo as a Japanese J. Crew. One can easily find lots of classic clothes and undergarments here. I love their tank top with the bra sewn in. These are great for under T shirts and all. Every week, they have a special sale so be on the look out for these weekly sales! read more

When I was packing to fly to Chicago I was told by numerous friends that I should bundle up warm. Living in LA for so long, it suddenly dawned on me, you're not prepared for cold weather. Then along came UNIQLO. Now I am. I bought a pair of their HEATTECH Tights (wish there was a manlier way to say that) and an Ultra Light Down jacket at a very reasonable price. Both saved me from freezing my nuts off. And the best thing is the jacket can be crammed into a pouch the size of a bag of chips. So convenient and warm. read more

Unique is 5 stars on my book, and apparently no stars on the side of customers service. Got what I wanted, got more than one of some (I know that soon it will not to be found again), but took me forever to get the size, colors, fitting room and cashier. Cool store with rude management and workers. From my memory of Uniqlo in Manhattan, customers service was first priority. I think I better shop online... read more

Love the store but had an online return. They wouldn't accept the email receipt because THEY don't include the credit card digits on the receipt. Ridiculous policy and got a lot of attitude about it. read more

Really disappointed with their service. Brought a jacket to the store to return that I'd purchased online. They kept insisting that I needed the paper receipt, even though I showed them the online order confirmation. I also showed them the shipment confirmation. No retail store ships without payment. After standing there waiting for them to resolve the issue, another clerk recommended I log into my account to find the receipt. If they had better internet service, it would have helped me get out of there faster. 20 minutes of wasted time due to their inefficiency. I've never had an issue returning things I've purchased online with an order number, only Uniqlo has antiquated technology, requiring a paper receipt. read more

Stocked up on many cute basics with my mom! Went back later on that day with my dad to get him a blazer. Drove all the way home to San Diego only to realize they left a sensor on. Forgetful things like this really conflict me cause their clothes are cute!! But damn..... SUPER inconvenient. Talked to customer service, says it'll take up to 7-10 days for his "leadership" to send me a return label? That's a long time in my opinion! read more

I recently ordered some items online and had them delivered to the store. No one in line, went straight to the register, and it took ten minutes for the cashier to find the paperwork. My items were ready instantly, but the paperwork never was found, so she had me sign a random piece of paper. I asked if I could try them on, and was told "yes," given a door hanger for the fitting room, and nothing else. After trying on a shirt, I asked to exchange it, since it was a size too small. "No, you can't exchange a shirt once it's out of the packaging. We have sample shirts, you should have tried on one of those." This is valuable information I should have been told when I asked about trying them on, BEFORE I opened the package. To make matters worse, after calling customer service they refuse to exchange the item as well, saying once it's out of the package you can't return it (even though it doesn't say that in their return policy, only that it much be unwashed, unaltered, and with all tags still attached). read more

The customer service by the cashier named Alexis was pretty horrible. He was very condescending when I asked about gift receipts. I kept thinking what did I do to this guy? Maybe he would do a better job in the back of the store stocking boxes and not interacting with people. Just a suggestion. read more

UNIQLO has the best basic T I. So many great colors. The cotton is thick unlike so many of those cheap overpriced T-shirts found in stores nowadays. This location is busy so if you see something you like grab it! read more

Wow, this place is cool. When are we getting one in Vegas? It's in Santa Monica Place, a few blocks off the pier, on the second floor. The clothing is pretty basic, but lots of great things to layer with. The prices are so reasonable! The store was amazingly neat and well organized and even the fitting rooms were spotless. My husband said the men's stuff only goes up to size XL (is that true?) so bigger guys won't find much here, I guess. I think I saw this store on Sunday Morning once and they showed these mirrors that can change the color of the shirt you're wearing, so you can see yourself in a different color without actually trying it on! Is that in the US at all, or only at the locations overseas? Because this one didn't have it. But what a cool concept! Can't wait to shop here again next time I'm in the area! read more

Just had a really bad experience in this store. Looks like a lot of other people have as well by the looks of these reviews. I have had a uniqlo jacket for about a year... it is one of my favorite jackets but yesterday the zipper broke. IMO jackets should last more than a year so i took it in asking if they would repair or exchange it. They said they would do neither, since the jacket was over 60 days old. I asked to speak to a manager (young asian woman - didn't get her name), who wasn't very nice but told me the best they could do was charge me the difference between my jacket and a new one. I agreed to that ($30 which i am more than happy to pay). But she absolutely did it begrudgingly... a fact proven by the fact that when she came back she put me in an unwinnable corner: she said they didnt have the same color in the same size, only in a size larger. When I said, that's ok i'll just take another color, she said she can't. When i said ok i'll just wait for a new one to come in, she said she cant. And then her coup d'grace was if i did take the one in the wrong size she would be cutting the tags off and making it final sale, ensuring that i could never exchange it for my correct size. So, basically she gamed me to get out of having to do the exchange. I'm pretty confident they indeed did have the size... its a new jacket style in the fall. Well played, manager, but you just lost a Uniqlo customer for life. The only thing that was clear from our exchange was that you wanted to make sure i didn't end up happy (and for what?). Uniqlo, is this really the experience you want for your customers? Next time you would be better off just saying no, and skipping the game, which only left me with a crappy feeling - and a worthless jacket. read more

Very busy store at noon. I had pants to try on and hem. Milo was professional patient and kept the fitting room in order as general pandaemonium was happening. Lots of tourists. Clean well organized store. Very happy! read more

I ordered online from Uniqlo 2 pairs of pants. I paid for hemming, but they came without hemming 10 days later. I was waiting for them for a long time. When I contacted the customer service about this issue, they sent me back an automated email that they cannot take care of the returns online and I have to go to one of the stores. I ordered online because I didn't want to go to a store. Also it is their fault that they forgot to hem my pants and still charged for it. I called both Uniqlo downtown and Santa Monica, and I only got automated messages. I cannot speak to anyone. I don't recommend ordering online. It was very disappointing because I really liked Uniqlo. Even with COVID-19, this is just not good. Update: I went to the Santa Monica store and spoke with a cashier. He told me they cannot hem my pants because the sewing machine is broken. Also they don't have a shirt I wanted to exchange and told me they are only sold online, when the email I received said returns and exchanges are only possible at the stores. How am I going to exchange a shirt at a store if they don't have them? They didn't offer anything even when I explained how crazy it has been dealing with them and it was their fault. Finally another cashier spoke to a manager and offered me a free $3 eco bag and $3 coupon. ( which I think is a joke, and the manager should have come out and spoke with me directly.) They scanned my app but when I checked it later, they didn't give me any coupon at all. I am not bothered because I wanted the coupon. I am bothered because this company can exist with such a terrible customer service. For a Japanese company, it's a disgrace and an embarrassment. I wrote directly to the Japanese headquarter in Japanese explaining how terrible this store is and the online order is in the US. Hopefully they do something about it. Update: Japanese headquarter responded and they contacted customer engagement center team leader in the US. Now he is taking care of the hemming and also the exchange for me. He also said he will submit my experience to the committee that address customer feedback to the managers. I am glad my voices were heard and I am thankful for the Japanese headquarter for acting on it very quickly and the leader at he Customer engagement center. read more

Had excellent service from Fred, a fantastic personality and great work managing lines and work overall. Would recommend their services. Hope there isnt two freds i missed their last initial (T) maybe??! read more