Amazing deals and sales at this location. Great quality…read moreshorts of Adidas . Allan was helpful and so friendly. Will come back for sure

Fun store! The staff were friendly and welcoming. They had some cool, unique items in you don't see…read moreeverywhere. Scored the exclusive Abbot Kinney Adidas tote bag with my purchase, which was a nice bonus. Definitely worth stopping by if you're in the neighborhood.

Nice place to shop for men's clothing, they have a store for females a couple stores down, both are…read morelocated in an old Craftsman style house and matches the vibe for old Americana clothing made in the US. Founded in 2013 in Venice, California, by Sasha Koehn and Erik Allen Ford, they started out of a 350-square-foot garage with locally-made jeans and tees and a simple goal to make clothing that will stand the test of time. Because they are made in the US and use high quality materials they are quite expensive. A friend was wearing a really nice T-Shirt in the Bay Area and when I asked him about the brand he told me "Buck Mason". I wasn't trying to come here specifically but remembered the name when I saw the store and decided to come. Staff was nice and offered water, they also have quite a large selection of liquor near a turn table but I didn't feel like having a drink at the time. I did end up find the T Shirt I wanted and it's easily my favorite T Shirt now!

Wow Buck Mason! Your customer service is outstanding! My friend and I stopped in today because she…read moreneeded some lightweight sweaters and a tee shirt. The selection is outstanding and the sales staff is friendly and knowledgable. We were offered water and the sales staff was right on hand to bring different sizes as needed. The fabrics are all very soft and the quality matches the price. My friend bought two sweaters and a tee shirt and I'm going back for a summer sweater. This is customer service at its best!

I went into Vans today and was greeted by one of the most professional salespeople I've come across…read morein years -- Luis Casanova. Let me tell you... that young man was a breath of fresh air. Luis wasn't just professional, he was patient. The kind of patience we used to get before the pandemic, when customer service meant something and people actually looked up when you walked in the store. He treated me like my time mattered, like my questions weren't a burden, and like helping me was part of his job -- imagine that. And even though they didn't have what I was looking for, he still made the experience pleasant. I left feeling hopeful... like maybe, just maybe, good customer service is making a comeback. Vans, hold on to Luis -- employees like him are rare these days.

I have shop Vans many, many times especially this location in Culver City since is close to home…read more My daughter had just visit the Grove and said they had great Memorial Day sales. I decided to stop by around 6:12pm and boy was I ever DISAPPOINTED! No one greeted me, no one approached me to offer any assistance or talk about any sale. At first I thought it was me two others came in n no one was welcome. Three employees were busy at the register talking down on the company and how "we the customer " change our minds all the time. One had put her two weeks, may be that's why they were worried about selling anything. I was quick upset, I did want some Sandals and a sweater but I rather save my money and go somewhere else, where at least I get a "Hi" Vans needs to do better.

Had a completely stuck rear wheel on my recumbent bike. The shop expert took my bike after a quick…read moreobservation and 10 minutes later i walked out with a fixed bike. I had expected to leave the bike there, wait for 3-5 days, and then pick up the bike. Instead it took me longer to get the bike out and back into my car than it took the expert to fix my bike. And this is not the first time that i received the best service an advice from REI for the last 10+ years (when they were in Santa Monica).

When you come in, they push for you to be a member in an abusive manner. Handed me two fliers that…read moreI just put on their furniture. When you purchase, it's the same thing. I made a purchase in-store, and the sales associate asked me 3 TIMES if I want to be a member. I said no all three times. "Are you sure?" YES I'm sure! "I just want to make my purchase." Even when he handed me the receipt he asked if I'm sure. It's very aggressive, predatory, and in poor taste. They use outdated abusive sales tactics. Forced and contrived, like he was about to twist my arm. It's very uncomfortable. NO IS A COMPLETE SENTENCE. They do not understand what NO means. Terrible training on management. I've attached screen shots from Google reviews from other customers that have experienced this obnoxious pushy behavior from their employees. It seems to be an ongoing issue to harass their customers. I would recommend doing the drive to their Manhattan Beach location, as other customers have recommended to avoid the obnoxious abuse.

Bobby has an incredible personality and went above and beyond in his customer service and…read moredescription of athletic gear. Super helpful in answering my inquires. He is very much on it greeting me with a smile a vibrancy and enthusiasm often lacking on abbot kinney shops.

Just love love Alo. Their clothing is so comfortable and so chic too. Today is their grand…read moreopening at the Venice store. Come and joy the Alo vibe!!

Customer Service needs some serious training, Know how to use the register! Manager was no help,…read moreher and the store associates both went back and forth on prices. This is not a garage sale! Know how to use the register, know your discounts, are they working or not? Avoid this store! A 5th grader could do a better job at store manager and store associate.

I come in here almost every time I shop at the Manhattan Mall and I don't even know why I bother…read more The employees are the worst! They're so rude. I went in there today and while I was checking out, I noticed that one of the items was not on sale so I told the guy I didn't want it. He seemed so inconvenienced when all he had to do was re-scan the item and delete it! He gave me attitude because I was paying with a gift card and then he shoved the receipt in the bag and gave me the bag with an attitude. I wouldn't make it a big deal but I always get an attitude here from the employees! Today was the last straw.

Timothy was extremely helpful. He worked with me every step of the way, through my purchase. He…read moreexplained product details to me and also provided an expert opinion on items I was interested in. Brioni is the best quality and brand on the market and Timothy's service is just the same. Thank you, Timothy and thank you, Brioni. -Paulo

I've recently had a very bad experience with Brioni in Beverly Hills. I've been a loyal customer…read morefor many years at the Brioni stores in London and Milan and never had such poor customer service. I called in advance to see if my trousers could be taken in for adjustment and ready for pickup in 5 days for an important event. Not an unreasonable turnaround time for most tailors, but I wanted to ask to be sure. They said no problem. Of course, when I bring in the trousers, they act as though it would be impossible to adjust them in time. After explaining my surprise based on our previous conversation, eventually they agree to do so. I tried to check in during the week to make sure they'd be ready for pickup and was spoken to very rudely on the phone by associates who refused to answer basic questions and gave very short robotic answers to get me off the phone rather than speaking to me like a human being. I was treated like a nuisance rather than a customer. Eventually I get it confirmed they will have the trousers ready but they have decided to add on an additional $100 fee for their troubles. This had never been discussed beforehand and was added onto the bill inexplicably in the middle of service. And finally when I go to pick up the trousers, they are still covered in chalk dust and presented very unprofessionally. Given how much I pay for these suits, they should prioritize customer service much more than this. It has been pulling teeth every step of the way for basic requests or to be treated respectfully. If I do any more business with Brioni, it will surely be in their locations in Europe which is a shame given I spend most of my time in LA.

This Madewell is located at The Point. Meaning, it is in a very nice shopping location, surround by…read morea number of other high-end shops and restaurants that offer a wide variety of food and drink. This store offers what Madewell is known for providing; i.e. a variety of nice clothing options for women and for men. As each Madewell store offers slight variants in what they are selling, what you will find at this shop may be slightly different from what you will find at other Madewell stores. One way or the other, this store offers the style of clothing and accessories that you can expect from this brand. The shop is well organized and staffed by knowledgeable employees who are happy to help you out if you need it. Overall, if you are in the South Bay and need some Madewell something, this is your place to go.

I have been a big fan of the Madewell brand for years especially their jeans. I'm a tall girly so I…read morereally appreciate that you can get "long" sizes in a lot of their jeans. The store is always clean and well organized every time I have been to this location and I feel like their products are always a very good quality that last. There were two employees working this evening and they were both very helpful with selecting different jeans styles. I'm a repeat customer for sure!