I had several roofs installed and recently called them for a repair…read more I was told the crew would be out of town for a couple weeks and would get back to me. 4 weeks later and several messages left and have still not heard back from anyone.

Hands down one of the best roofing and remodeling companies out there. I've been using Czar for…read moreover 20 years. They have competitive prices and provide quality work. I 100% recommend this company.

not good. The communication between management and workers was a problem. Workers were not aware…read moreof what had to be done. The one of the manager blamed the other manager for the miss communication. I review some of workmanship at eye level and it was totally done incorrectly. I explain exactly how I wanted done and as soon as I left they they cut corners. Now I am going to have to have an inspector review my roof to assure me that portion of the work was done correctly. I am very senior person and I feel I have been taken advantage of.

I contacted them to find a leak in the flat roof they have fixed earlier.After several calls they…read moresend Oscar to inspect. Oscar was to send me an e mail quote. But he did not do it. I have made several calls to them but no answer. Really disappointed in them and their customer service .They should respond to a customer much better. I am looking for some one else to come and fix the work they did.

We've used Mike's team a few times over the past couple of years for projects ranging from…read moreplumbing, ceiling repair, painting, electrical, bathroom ventilation. There's a reason we keep going back to them- the team does fantastic work! Not only has the work been done correctly, but it's always up to my high standards, and completed on time. They are also incredibly nice people and leave our home spotless. I would highly recommend them!

We just bought a new house and had a list of different things to take care of from our inspection…read more We had quite a few estimates and Mike (owner) from Home Improvement Services really stood out. He was very patient with us, helped us fully understand if issues needed to be taken care of right away or if we could wait, and just seemed very knowledgeable and honest. We have just started working with him and his response time is fabulous - same day quote for many things, the work was done in one day and they cleaned up nicely. Mike seems to be able to do everything or know someone that is reputable that can do it. We're getting a new roof soon and the guys he recommended seem great and the prices are very reasonable. We will definitely be using Mike for our home repair / improvement services in the future.

Great company to work with Justin Schmidt kept us in the loop through the entire process from start…read moreto finish recommend him and the company highly

This April we had house damage from a major hailstorm including shingles, several pieces of vinyl…read moresiding, and gutters that had golfball-sized hailstones blast right through them leaving a number of round holes through the gutters. Dan Phillips of Integrity Exteriors was at a neighbor's house providing an estimate one day and we asked him to meet with us when he could. He quickly went up to our roof, took numerous photos, and showed us that we definitely had some damage. Several days later a rep from our homeowners' insurance company (very reputable company) met Dan at our house, they inspected the roof together, and a repair estimate was made and readliy approved by our insurance company, and we were on the schedule for a new roof and gutters, and some siding replacement. Just one day before the work was to take place we discovered a robin's nest with two baby chicks in a flower basket hanging from an overhang on our house, and I called Dan to say we were hoping not to disturb the nest and birds, and was there any way we could possibly re-schedule the work? Just five minutes later Dan called me back and said "No problem", that Integrity would definitely not want to disturb that nest. Wow, that was great! We were very pleasantly surprised, and the work was put off until the young robins had flown from their nest, which happened several weeks later. On work day the crew started arriving by 7am and at 8am the work began. They worked hard morning and afternoon and by early evening had completely replaced all our shingles and gutters, and were cleaning up around our house including pushing a magnetic roller around it to pick up any stray nails that might have fallen into our yard and driveway. The work looks great and we are very happy with both the quality of work and the super-fast responsiveness of Dan and the rest of the Integrity team. They were great every step along the way, answering all our questions and explaining things very clearly. Dan has been fantastic to work with, and the company owner even came by to introduce himself at one point and answer any questions. At first I had trouble remembering the company name -- Integrity -- but now I have no problem with that because "Integrity" is a very appropriate name for the quality of work and the very high level of customer service provided. PS. We've also enjoyed following them on Facebook and seeing the company team-building and community involvement activities they participate in. We are very happy to give a top recommendation to Integrity Exteriors, and we've been recommending them to others!

We are on the third floor of a walk up condo, and we have a private rooftop deck. We started…read moregetting leaks in the ceiling in two places in our kitchen, and called about a half a dozen places in and around the city to come out and assess. The proposals were all over the place. Some companies said it couldn't be done without ripping off the rooftop deck and repairing everything. Some companies said it wasn't the roof at all, it was condensation inside the house? Jeff at Rollin Contracting was way more honest and practical in his assessment. He pointed out where he suspected the two leaks were coming from, but said that you never really know until you rip up the roof and move the air conditioner and take a look. He told us that roof repair was tricky, that the guys who said we might have to replace the whole roof could be right. But he wouldn't start with that, he would start with the less expensive approach. Granted, there was the risk that if it didn't work, we would have wasted that money when they re-did the whole roof, but we decided to gamble on a $2000 repair rather than jump into the $12,000 repair of the whole roof. Rollin Contracting was the only one who was honest and open and gave us options. He was also the one who was most confident in where he thought the leaks were coming from. It has now been one month since they repaired both potential sources of the leak, and neither of the leaks have come back. And in case you haven't been paying attention, we've gotten absolutely drenched this May. Meaning there is no doubt in my mind that they successfully fixed the leaks. The contractors that came to do the work were great, they didn't even enter the house. I offered to let them come inside to get to the rooftop, and they said they preferred to just go up and over to keep our house clean. While taking up the wooden boards on the rooftop deck to do the roof repair, they accidentally broke one of the boards. They went to Home Depot and replaced the board that day. Not a big deal, and super quick to fix it. Also, at the last minute (after we had signed the contract), I realized that I had forgotten to ask them about the fireplace, which also occasionally drips water during bad storms. I asked Jeff if he would have his guys look at the chimney to see if they could identify the source of the potential leak and to let me know what his recommendations were to have that fixed as well. He went ahead and had his guys caulk it while they were up there without even charging us. I know that's probably not a huge expense, but it was still a nice gesture to just throw that in. So across the board it was a great experience. Would definitely work with these guys again and recommend them with confidence.

We filed a compliant with the BBB for Rollin's failure to obtain necessary permits, workmanship…read morefailures and lack of professionalism. Please think twice before hiring this contractor - it will not be worth it if there are any uncertainties re: your project and they will say anything to get your job. We hired Jeff to perform some deck work for our three flat. Jeff quoted us $6K to replace certain posts and railings. One year later, additional work was clearly required because railings were loose and Jeff performed an additional $3K worth of work. At no time to Jeff represent himself as anything other than qualified to perform the work. Turns out he never even got a permit for the work. We were cited by the city for non-compliance shortly after his second round of work. He complied with fixing some of the issues identified. When he met with the inspector to review the work and confirm compliance, he essentially yelled, screamed, stormed off and refused to fix any of the additional work. We are now left with a deck that still needs work, $12K later. Jeff continues not to respond to emails/requests for him to finish his work. Jeff misrepresented his ability to do deck work according to city law and code. His unprofessionalism in resolving the issue that he created (he should have just said his people didnt do deck work maybe instead of doing a poor job and then getting upset when someone challenged him to do the work properly) was so disappointing. Do not work with this contractor.

I am extremely pleased with the job that was done. It was quick and perfect. John went above and…read morebeyond to make everything work. Thank you guys!!

Had my TWO bathrooms one a master shower and the other, shower/bath combo remodeled about 3.5…read moreyears ago. Three weeks ago my master bedroom shower began to leak and upon inspection found I needed a new cartridge. The manufacturer was Grohe which I was told by my contractor, John, HOW GREAT Grohe was especially since there parts were easy to get if you ever had a problem. BULL SHI*, nothing could be further from the truth. Without getting into the details was able to FINALLY FIND someone who had the Grohe cartridge based off of the INVOICE AND THE ACTUAL INSTRUCTION MANUAL that I kept for 3.5 years JUST IN CASE I HAD A PROBLEM. So I get the EXACT, SPECIFIC CARTRIDGE the exact ONE that's in the manual and guess what, when a plumber goes to install it it's not the correct cartridge. The contractor, who had his staff input the shower valve well they installed a different catridge altogether, though not sure how. Anyway, the cartridge PART that was listed in the MANUAL was not the correct cartridge. Furthermore, why is the cartridge broke after 3.5 years and all the plumbers I talked with lamblasted Grohe as being bothersome, not worth the hassle , bad service and difficult to get parts. Be careful with this company as you're told one thing BUT be careful as the parts you think you're getting installed and are listed on the invoice and the instructions manual may not actually be the parts installed. K TM

This family run business was recommended to us by a neighbor and we were not disappointed. The…read moreowner, Tommy, is very knowledgeable and works extremely hard to please his customers. Tommy's crew did an excellent job replacing our roof. The crew was fast and did quality work. We would use this company again.

I needed repairs done around my garage roof and as soon as I called and spoke with Josh I knew I…read morewas in good hand. the quote was fair and they came out super quick to get the repairs done. I always prefer to support family businesses and this is a good one.

We requested a quote on the replacement of our flattop roof. Nick the owner scheduled a time to…read morelook over the job that we needed. He spent time going over what he would do to replace our flattop roof. When we agreed on the job needed. He sent over a written Quote within 24 hours. When I called him to ask more questions he picked up the phone. He took the time to go over my concerns. When I asked him to change a few things on my quote he did without hesitation. He sent over another written quote immediately. I was happy and ready to do the work. When the crew came to replace my roof. They were here on time. Nick and his crew greeted us and quickly started the job. They show us step by step what surprises they found that caused our leak and replaced the boards as needed. When the job was completed, they cleaned up and Nick came to inspect the work. We are very happy with our new rooftop roof, the crew and Nick! Thank you! Five stars!