1. Unique iT  Gift Wrapping

    1. Unique iT Gift Wrapping

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    Libertyville, IL

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    Unique iT Gift Wrapping

    5.0 (1 review)
    Open 11:00 am - 4:00 pm

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    Services - Unique iT Gift Wrapping

    Gift shops

    Cards and stationery

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    5 years ago

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    How Impressive

    How Impressive

    (12 reviews)

    $$$

    Loved this shop! Lots of great trinkets and gifts. Kristine was so nice and accommodating. I needed…read morea Christmas ornament and she offered to write a sweet message for a wedding couple I was gifting it to, since she hand-paints items herself.

    I placed an online order on May 23. I had emailed previously to see if they had the pendant. I…read morereceived no reply. I went ahead and ordered because I felt secure using PayPal. I emailed again and didn't hear anything for two days. I got nervous when I did a Google Street View search and did not see an actual building. At this point, I got nervous. I sent a message through Facebook to the shop and contacted PayPal to dispute the charge fearing it might not be a legitimate business. It was then I heard from the seller who said they would look for the item. I was also told they had many other items. I looked online but only saw a couple. They said they would send a video the next day of what they had. I was told this twice but never received it. Finally, I requested that they issue a refund. Instead of canceling the payment on PayPal or working through the dispute center they issued a separate credit for $5.60 less that the amount I was charged. I was told something about PayPal only paying them a certain amount and they didn't know what I was charged. This made no sense as I had an invoice from them showing shipping and the item's pice. I was told they'd issue $2.00 for the difference . At this point out of sheer frustration I simply chose to deal with PayPal. Today, June 15, PayPal finally gave me the $5.60 difference. I'm sure shopping in the shop is a sweet experience but this has put a bitter taste in my mouth for shopping online Boutiques. Unfortunately, the lack of response to emails, delays in looking for the item, promises to send video of other items, and excuses about the refund was unacceptable.

    Unique iT Gift Wrapping - giftshops - Updated September 2026

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