I am disappointed in the installation of 10 inch Marmoleum squares in my kitchen floor by…read moreJ.O.Thompson, as there are several places around the edges where the squares are not stuck to the floor. I prepared the floor exactly as Chuck at J.O.Thompson suggested. Chuck inspected the floor before scheduling the installation, telling me the floor preparation was very good. I specifically asked Chuck about the samples which he provided, which were not flat, and if this would affect how they stayed stuck to the floor. Chuck assured me his installer would stick them firmly to the floor without a problem.

The Women's Drum Center was doing a major facelift to create a percussion appreciation center. The…read moreold carpet was from a big box store and had duct tape along the seams of the three sections. J.O. Thompson was recommended to me and I could not be happier. I met Chuck at the store to discuss my issues and we scheduled a visit to the Women's Drum Center where they made recommendations for a transition edge to allow us to move loading carts over the edges and not create a tripping hazard. They also recommended heat sealing the 3 sections so it appears as one large piece! JOT came in the day before to remove the old carpeting allowing us to mop the floor. They ran the new carpeting all the way to the wall providing a much cleaner look and cutting around a large column. The quality of the new carpet is so nice on bare feet. The work team was efficient, respectful and did a great job cleaning up after the installation.

KMS just finished our gorgeous kitchen remodel and we couldn't be happier with the customer service…read moreor the remodel itself. Doug, Rob, and the team were great at keeping our project on task, communicating with us, and were trustworthy/easy to have around the house. We found the pricing to be fair and quality of the work exceptional. We would not hesitate to use KMS again and highly recommend them.

on time, on budget, fantastic communication, beautiful product. We are very pleased with the…read moreoutcome.

My experience with this family owned and operated carpet store was terrific. I had never purchased…read morecarpet before and found a recommendation for Carpet City on a website written by a carpet layer who is not affiliated with the business. Lori, the owner, was extremely personable & helpful, guiding me through the process of determining my needs & evaluating the pros and cons of different products. Carpet City does not get a commission from different manufacturers, so the focus is on finding and selling a carpet which fits the customer's specifications and price range. James, who came to our house to measure, then returned to remove & replace the carpet was meticulous, friendly, & very precise in his work. We couldn't be happier, both with the quality of the carpet but also with integrity of the business owner and her staff.

Great service from one of the only family owned stores left on Grand Avenue they always give good…read moreadvice on the right brushes and paint for the different room of my house

From the beginning helping us pick out carpet to the installation they were courteous and…read moreprofessional. We love our carpet and the installation was top notch. Highly recommend them over the big box stores!

John did an outstanding job redoing my garage floor! The original one was just chipped up old…read moreconcrete. The new epoxy looks so professional and high end! It has completely transformed the space! The epoxy flakes brighten up the whole garage! He did it all so quickly and efficiently, and cleaned everything spotless! I strongly recommend John for any future epoxy jobs!

My real estate agent, Cody Anderson, recommended these guys to us. We were in the market for some…read morecolorful green and jazzy arcade carpeting for our new home. We stopped by the showroom on a weekday morning to look around; it was pretty quiet, so we weren't noticed right away. Loren came out to say hi and he let us look around, answering our questions as we had them. I was a bit surprised he didn't endeavor to do a lot of upselling/haggling or that sort of thing. He told us about the various options like wool and nylon and the pros/cons of each. He encouraged us to take a few boards with sample swatches on them back to our home so we could see the colors where they'd actually be installed, rather than under the store's fluorescent lighting. I appreciated that. During the stop, I also inquired about the possibility of getting some arcade style carpeting for our home, acknowledging it was a little "out of the ordinary." Loren said he'd ask around and see if he could find a way to make it happen, since their showroom didn't have any on hand regularly. The next day when I dropped off the swatch boards, I spoke to Kayla (since Loren wasn't in yet), and inquired if any progress had been made with the arcade options. She enthusiastically went "Oh, that's you guys!" and pulled forth this absolutely massive binder from a company called "Joy Carpets & Co." so we could look it over and make a decision. I was instantly delighted, because this really is a childhood dream finally coming true for me. I took the binder home and poured over the dozens of options- so much in there, from the typical blacklight-activated neon you'd expect to carpeting themed for libraries, children's stores, theatres, sports centers, bowling alleys, aquariums, and more. I was... dare I say it... FLOORED by the options, LOL. I had a pretty good idea of our dimensions since our home inspection included a digital floorplan. So I was able to relay our choices and size needs to Loren for an overall estimate of the project's cost, which he was able to calculate and send via email. Once all that was settled, Loren scheduled a time with me to come out to the property himself and do the prerequisite evaluation of dimensions and installation plan (since carpet comes in specific size rolls that don't always match your floorplan). That was a quick process, and we enjoyed some banter and chit-chat during that helped me feel like he both cared about the project and about me. Overall it was a nice experience to get to know one another better personally, rather than everything being purely a business transaction. Loren sent me the invoices via email, which at my request, he itemized so I could see the exact pricing for the product (carpet and padding), install (labor), and removal of old flooring. Knowing my real estate agent had offered us help taking things to the dump, I asked Loren if we could put in the sweat equity and remove the old carpeting ourselves to save some money on the project. He was totally cool with that idea. I paid the invoices online via a link sent with the invoices to my email. After that came the waiting game for the carpet manufacturers to fulfill the orders. Honestly the worst part! I got impatient after a week and shot Loren a quick text requesting and ETA and apparently it was the perfect day to inquire? Idk, but he said the carpet was on its way and we could then schedule the install. He gave me a couple of options on which day so I was able to select the one that worked best for us (which was a good thing, as we were about to go on a trip for the weekend). Living in our home carpetless with all our furniture in the garage was getting a bit old, but at least the spring weather in MN hasn't made it too rough on us, haha. Carpet install day arrived and I found myself a smidge confused when they didn't arrive at 8AM as I'd expected. Anxiously I texted Loren, but didn't immediately receive a response... (it was his day off, oops) Eventually he got back to me that there'd just been a snag with pickup and they'd be there soon. They ended up arriving almost two hours late, but got right to work, consulting with me ahead of time to ascertain which carpeting went where (since we ended up getting three different patterns for three different rooms). The installers' English was not the best, but they showed me the carpet in the truck to make sure it was all as expected. The install went pretty quick, just around five hours time, and it was done reasonably well. Overall, quite happy with our carpeting experience through Brock's!

Looking for a great Christian family owned company to fabricate your countertops or custom build…read moreyour quality American made kitchen cabinets? American Cabinet Co is the right company for any job big or small.

Amazing! Since they did a pheomenal job previously, we asked him to complete the rest of our…read morecondo...our two bedrooms for the carpet stretching. For total cost of $150.00. They were in and out again about 45 minutes....and now the carpet looks new again! Thank you so much, Rob! We are looking forward to asking you again for future floor covering...as we discussed... we are interested in installing laminated wooden floors in part of our living room/dining room area.. which is our plan for 2018! Thank you again!!!!

Ron and his crew were punctual, respectful and efficient. I had never purchased new carpeting so…read morethe whole process was new for me. Ron was patient and knowledgeable, he gave me multiple options - from far below my budget to far above, so I could truly see and understand what I was investing in. The day of installation, he and his guys were fully respectful of the fact that I was working in my home, they cleaned up everything and moved all of my furniture back to exactly where it was when they started. I would recommend Performance Floor Covering without hesitation!