I ordered 2 Large Dog and 4 Extra Large Dog flea and tick treatments online and paid with my debit…read morecard. My partner picked up the order. She has done this previously with no problems. She just took what she was given and returned with it.The order had been transposed, she was given 4 Large Dog and 2 Extra Large Dog treatments. I thought the exchange for the correct, paid for, order would be simple. She went back in to rectify THEIR blunder, and it was an irritating experience. Initially they said the order had not been paid for.When you pickup an online order, you are told that your submitted order is your receipt, and the store gives you no receipt. After supplying more forms they acknowledged it had been paid for. To be supplied the correct items that I had ordered, and paid for, my partner had to pay an additional $7.28. I had paid $99.70 for the items I had ordered that they were not competent enough to deliver for pickup. Obviously intelligence is not a criterion for employment at Tractor Supply in Rutland. It is back to PETCO for any pet supplies I need now. James Pickett Wallingford

The staff was a bit confused last time we went in, but it's expected. My husband and I were looking…read morefor the Ware Manufacturing Complete Rabbit Kit which was on sale for $30 and included shavings, food, bowl, water bottle, cage, toy, and salt lick. The man who helped us try and find it was very nice and pretty patient, but he had no clue where it was. He looked just as lost as we were. He tried to help though, which was pretty nice regardless of whether he knew or not.

Scott is a master mechanic on small engine repairs. He repairs things beyond just the engine. His…read morequotes are accurate and prices very fair. I'm a do-it-yourself guy who couldn't get my lawn mower started. I watched several You Tube videos and did everything shown with no luck. Thankfully I found Scott! He is a master mechanic who makes small engine tools and toys mechanically like new again! He gets the work done quickly. He estimated a week on my lawn mower but finished it in one business day! To top it off, he's a friendly, very nice man and a pleasure to visit with! I highly recommend Scott!

From the owner: "Our mission is to provide exceptional, reliable small engine repair services, fostering trust and…read morepeace of mind within our community. With a commitment to precision and efficiency, we strive to ensure that every machine entrusted to us operates at peak performance, keeping families and businesses running smoothly."

It's a tool store, what do you expect? Tools, tools, tools…read more What else can I say. They did not have the tool I wanted and I had heard from a friend, that she bought her's at this store. The says guy didn't even know what it was. I was looking for a glass ring saw. No luck.

Purchased 2 metal detectors at this store. We decided we only needed one. Tried to return the item…read morein the unopened box. Because it was 2 weeks past their return policy date ,no exceptions ,they would not take it back nor would they offer a store credit! This item was still taped from the company unopened! I will never shop here again and will be closing my account. Terrible customer service! The manager could have at least given us a store credit but he was not personable and had a poor attitude! Beware shopping at this location!

Brought our mower in for a warranty repair that was supposed to take 4 weeks. 9 weeks later we…read morecalled for any status update and it had been completed 2 days prior with no call. We then get there to pick it up and there is a charge for work that they never called to authorize. They lost the original key to our mower. We have been asked not to return due to our refusal to pay for unauthorized work. They do not call back when you leave messages. They cuss at their customers and throw paperwork. Real business professionals here.

Worst service department I have ever encountered. If you buy from them, don't take it back for…read moreservice. You'll get nothing but the run-around and BS.

Nice place with good people. We purchase our garden plants here in the spring, other garden items…read moreduring the summer, and bird seed all year. I use the small engine repair shop for my lawn mower, snow blower, and chain saw. Once, the small engine person recommended that I purchase new lawn mower because the cost to repair would come close to purchasing which saved me money in the long run. They always give time estimates for repairs, the closer to prime season the longer the line - plan ahead.

Convenient location. Friendly staff. Good selection of items. Staff are knowledgeable and…read morehelpful. Store is clean and well organized. I would recommend this location for anyone looking for a hardware store with friendly, knowledgeable staff.

Great store, wonderful friendly knowledgeable staff. Now carrying Hallmark items. A hardware store…read moreand more.

Went there to purchase a new machine, pallet forks, and to try to get warranty work done…read more These folks are rude, do not return calls, and are overpriced. When I left a bad review of my experience with the company, they went and retaliated against me, making bad reviews for my company that they never used! This is the type of lowlife people you deal with there. Please look at how many bad reviews they have! Then, if you leave a bad review they'll actually retaliate.

These people don't give up until the repair is done right…read more I bought a Honda 21" self propelled from them two years ago. This spring I took it to them because the drive belt was thrown off one of the pulleys. They replaced the belt, checked it out and gave it back to me. It then became a Honda run-behind mower. It had two speeds. Nothing or run-behind it. It took them several tries to find the troublesome parts, but they fixed it. And I know that they only charged me for a small portion of their shop time. They didn't give up and tell me that "It's not under warranty and we can't fix it. You will need to buy a new mower". When we got it back, my wife said "they gave us a new mower". No they hadn't but was a clean as a new one. And works like a new one.

I love his shop and went their with my younger sister Brooke . The people their are very helpful…read moreand friendly and I love vibing with the earthiness of the shop and hanging out with other fellow plant lovers . I learned a lot their and may of spent over 200 dollars on house plants some rare exotics beauties and some less rare .My indoor jungle now the talk of my neighborhood .

Stopped by on our way out of another store in the area, and I have to say this shop is incredible!…read moreThey have so many plants, plant products, and stickers / cards that are so beautiful. They have several cute pots as well, and offer to repot your plant if you are buying both plants and pot. We got 2 air plants in magnetized pots for our fridge! How cute is that? I highly recommend stopping by the store if you're in the area - you're bound to find something you can't leaf behind