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    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    Norfolk International Airport - Mothers room

    Norfolk International Airport

    3.3(603 reviews)
    51.7 mi

    When you fly into Norfolk International, you feel like you are flying into an 80s time capsule. The…read morebrown, rigid buildings with the pale beige to cream colored wall and florescent lighting and no frills make you feel like you could be on a movie set straight out films like Wargames or Real Genius or Space Camp. Unlike a lot of metropolitan airports that have updated and renovated over the decades, Norfolk has retained the same aesthetic but it is a dependable airport. The terminals are clearly defined once inside. Where you go to check in is easy and stress free. There are food options both within the terminals past security check as well as before hand. It's fairly stress free where there was no terminal that is specifically overcrowded. While an international airport, Norfolk does have a regional feel that is not as full throttle. It certainly feels easier to navigate and not as cramped as say Asheville that is a regional airport. Overall, it was solid.

    This review is only for physical disability accessibility features. ORF has elevators that are…read morepretty easy to access, with very clear signage directing you to each one. The bathroom is ok accessibility wise. A wheelchair user might find the one disabled stall to be a bit cramped, but you can fit the chair in there. The toilet isn't too high off the ground, so a transfer could be easier than some locations. I am five feet tall and my feet don't reach the floor on the toilet. The door has a hook that is only a few feet off the ground so a person in a wheelchair or of short stature could easily reach it. There is a large inset shelf above the toilet upon which belongings can be placed. There are grab bars behind and beside the toilet. However, the grab bar beside the toilet is almost completely useless because the toilet paper dispenser blocks you from grabbing it. There is another vertical grab bar above that, it wouldn't work for a wheelchair user. The main bathroom space has a built in footstool for the sink and a needle disposal container. The sinks are too tall for a wheelchair user.

    Photos
    Norfolk International Airport - New International Terminal

    New International Terminal

    Norfolk International Airport - Dropping my son to leave. First time to drive after hand surgery. Had to do most of it with left hand. But I wanted to go!!!

    Dropping my son to leave. First time to drive after hand surgery. Had to do most of it with left hand. But I wanted to go!!!

    Norfolk International Airport - This is what Norfolk's smaller downtown tucked "around a corner" in the bay and next to the water looks like on approach (no review ~ 3.75)

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    This is what Norfolk's smaller downtown tucked "around a corner" in the bay and next to the water looks like on approach (no review ~ 3.75)

    Breeze Airways

    Breeze Airways

    1.8(93 reviews)
    51.7 mi

    This is the main 'Breeze Airways customer service' (Toll Free) phone number: 1*877*456*2077. It's…read moretoll-free line is open 24 hours a day, 7 days a week for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other travel-related needs. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

    The official main 24/7 "customer service number" for ** Breeze Airways** is +1 888 (669) 0167 or +1…read more888 305 4803, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this toll-free number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free experience. **Effortless Booking & Clear Travel Setup** I chose JetBlue primarily because of its strong reputation for customer service, convenient West Coast route network, and competitive fares. Compared with several competing carriers, Alaska Airlines offered the most practical itinerary and convenient departure times for my trip. The booking process was smooth and easy to navigate. Fare options, baggage allowances, seat selections, and upgrade opportunities were clearly displayed, making it simple to customize my trip according to my travel preferences. **Priority Airport Experience & Efficient Flow** My airport experience started positively. Check-in counters were well organized, and airline staff members were courteous and efficient. Security screening moved smoothly, and boarding commenced close to the scheduled departure time. Although the gate area became crowded shortly before departure, the overall boarding process remained relatively organized and stress-free. Call +1 888 669 0167 or +1 888 669 0167 today for fast assistance with your JetBlue travel needs. JetBlue customer support can help with flight reservations, ticket changes, cancellations, baggage inquiries, seat upgrades, check-in assistance, and other travel-related services. **Comfortable Cabin & Calm Environment** Once onboard, the aircraft appeared clean and well-maintained. Most flight attendants were friendly, attentive, and professional throughout the journey. Their positive attitude contributed significantly to the overall experience. However, seat comfort did not entirely meet my expectations. I paid approximately $140 extra for seats that appeared to offer a more comfortable arrangement during booking, only to discover that the actual seating configuration onboard differed slightly from what had been displayed online. My assigned seat, K6, offered limited cushioning, forcing me to use additional pillows and blankets for lower back support during the flight. While manageable on shorter routes, improved seat padding would certainly enhance comfort on longer journeys. **Reliable Journey & Smooth Arrival** The flight departed with only a minor delay and arrived close to schedule. Inflight snack and beverage services were delivered efficiently, and baggage delivery after arrival moved relatively quickly. Unfortunately, customer service before departure proved frustrating. I initially contacted a representative in Seattle regarding flight details and aircraft information. I was then transferred to another department, believed to be located in Portland, where I was informed they could not assist and provided another contact number. After several transfers and repeated explanations, I was eventually redirected back to the original department before finally receiving the information I needed. The aircraft itself looked attractive, and the majority of cabin crew members worked hard throughout the journey. However, cabin cleanliness declined slightly as the flight progressed. A few passengers were loud and inconsiderate, while some lavatories required additional attention after several hours in the air. Although JetBlue provided excellent customer-focused service, convenient route options, and professional cabin crews, the inconsistent customer support, disappointing seat comfort, and minor cleanliness concerns overshadowed some of the positives. Would I fly JetBlue again? Yes, particularly for travel along the West Coast and across North America. However, before future trips, I would also compare fares and schedules with Delta Air Lines, JetBlue, Alaska Airlines, Latam Airlines, Wizz Air, Priceline, Air France, Lufthansa, JetBlue and American Airlines to determine which carrier offers the best overall value and onboard experience.

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    Breeze Airways
    Breeze Airways
    Breeze Airways

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    Southwest Airlines - Southwest Airlines

    Southwest Airlines

    3.0(49 reviews)
    51.9 mi

    Before I begin let me start off by saying that this review is based solely upon my personal…read moreexperiences and my personal experiences alone, so without further ado let's begin!!!... Southwest Airlines has always been our go to airline because they had the two bags fly free deal, but recently that has ended so my feelings about flying different airlines has changed. We all like options right? Yes of course we do!. But overall I will keep my options open!.

    This was my first time flying with Southwest & most likely my last time booking tickets with them…read more I travel pretty often with a little one & have been since he was a newborn. Southwest does not accommodate young travelers/families like other airlines. While they do offer boarding, it's after groups A & B. I'm also used to leaving a car seat at the gate for pickup as soon as we get off. As soon as we entered the plane, I asked the flight attendant if I was fine to leave my car seat there & they agreed. Southwest also has an open seating plan, meaning you don't have an assigned seat, you just pick one once you get in the plane. After we found seats & stowed out bag, they called out on the speaker of whose car seat was at the gate. I raised my hand & they were like why wasn't it checked. I said I confirmed several times it was good to go. I didn't appreciate being belittled by the lady (not sure of her name but she is at the desk in the picture. Had Southwest made their rules & policies about car seats clear, I would have properly followed them. This flight felt chaotic from the time we lined up to board until the plane took off. While I can appreciate the reasonably priced flights during the holiday time, the customer service & family friendly flights are just not what Southwest is about.

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    Southwest Airlines
    Southwest Airlines
    Southwest Airlines

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    Frontier Airlines - In-flight menu (August 2022)

    Frontier Airlines

    1.2(10 reviews)
    51.8 mi

    Frontier is soooo bad. To begin, i took my family to a Vegas trip from VA to go see family. We have…read morea layover in denver & they make us wait outside while it's about 25 degrees outside & i have my 2 month old daughter, my one year old daughter and my 4 year old son. We all get to Vegas with a little cold shaking my head. Then when we return, only ONE car seat is at the coming out of the ramp, so we try to go to the desk, no front desk. I go to ask a employee at the airport and they are extremely rude about everything saying they can't help & i should wait until the Frontier workers come back even tho they were on their last flight for today. No they want us to come out of pocket to replace what THEY lost lol. I'm not even sure what to do right now.

    Before I begin this review let me start off by saying that this review is based solely on my…read moreopinion and my opinion alone so with that being said let's go!!... We had a flight leaving ORF to MCO at 2:45 or so, we first got email alerts stating our flight was delayed and pushed back to 3:52,then we got another alert stating flight departure @3:17.. then we were on our way to the airport then we got one final email stating that our flight was canceled. Do you know how that messed up our plans and hotel reservations in Orlando!!... We had to find new flights and fly down to Tampa,rent cars then return them in Tampa and Uber back to the hotel.. I will never book a flight with Frontier or would I recommend this horrible unorganized company!! This is trash and they shouldn't be in business operating like this!! NEVER AGAIN

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    Frontier Airlines - Love seeing the clouds from above

    Love seeing the clouds from above

    Frontier Airlines - In-flight menu (August 2022)

    In-flight menu (August 2022)

    Frontier Airlines - Frontier destinations

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    Frontier destinations

    United Airlines - airlines - Updated June 2026

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