This was my first time flying with Southwest & most likely my last time booking tickets with them…read more I travel pretty often with a little one & have been since he was a newborn. Southwest does not accommodate young travelers/families like other airlines. While they do offer boarding, it's after groups A & B. I'm also used to leaving a car seat at the gate for pickup as soon as we get off. As soon as we entered the plane, I asked the flight attendant if I was fine to leave my car seat there & they agreed. Southwest also has an open seating plan, meaning you don't have an assigned seat, you just pick one once you get in the plane. After we found seats & stowed out bag, they called out on the speaker of whose car seat was at the gate. I raised my hand & they were like why wasn't it checked. I said I confirmed several times it was good to go. I didn't appreciate being belittled by the lady (not sure of her name but she is at the desk in the picture. Had Southwest made their rules & policies about car seats clear, I would have properly followed them. This flight felt chaotic from the time we lined up to board until the plane took off. While I can appreciate the reasonably priced flights during the holiday time, the customer service & family friendly flights are just not what Southwest is about.

Before I begin let me start off by saying that this review is based solely upon my personal…read moreexperiences and my personal experiences alone, so without further ado let's begin!!!... Southwest Airlines has always been our go to airline because they had the two bags fly free deal, but recently that has ended so my feelings about flying different airlines has changed. We all like options right? Yes of course we do!. But overall I will keep my options open!.

Frontier is soooo bad. To begin, i took my family to a Vegas trip from VA to go see family. We have…read morea layover in denver & they make us wait outside while it's about 25 degrees outside & i have my 2 month old daughter, my one year old daughter and my 4 year old son. We all get to Vegas with a little cold shaking my head. Then when we return, only ONE car seat is at the coming out of the ramp, so we try to go to the desk, no front desk. I go to ask a employee at the airport and they are extremely rude about everything saying they can't help & i should wait until the Frontier workers come back even tho they were on their last flight for today. No they want us to come out of pocket to replace what THEY lost lol. I'm not even sure what to do right now.

Before I begin this review let me start off by saying that this review is based solely on my…read moreopinion and my opinion alone so with that being said let's go!!... We had a flight leaving ORF to MCO at 2:45 or so, we first got email alerts stating our flight was delayed and pushed back to 3:52,then we got another alert stating flight departure @3:17.. then we were on our way to the airport then we got one final email stating that our flight was canceled. Do you know how that messed up our plans and hotel reservations in Orlando!!... We had to find new flights and fly down to Tampa,rent cars then return them in Tampa and Uber back to the hotel.. I will never book a flight with Frontier or would I recommend this horrible unorganized company!! This is trash and they shouldn't be in business operating like this!! NEVER AGAIN

This week I will log my two millionth mile on Delta. Over the past 30 years I've had my share of…read morefrustrating flight delays and cancellations - too many to mention - however when travelling over 100k miles per year I've learned those are just part of the process. What stands out to me about Delta is that I chose them as my airline all those many years ago (I went to high school about a mile from the current southernmost runway at ATL) and it seems that they are always working to get better and better at taking care of me. Thank you Delta!

The Delta staff at Norfolk International Airport went above and beyond during an unexpected delay…read more Our flight from New Orleans to JFK had to make a detour and land in Virginia due to ice and snow on the ground, and the aircraft wasn't equipped for such a long delay. The team in Norfolk stepped in immediately, bringing pizza pies and cases of water for everyone on board and making sure passengers were taken care of. Their kindness, organization, and genuine concern turned a stressful situation into the best experience we've ever had during a delay. Truly outstanding customer service. Flight DL1968 12/14/25

This is a very pretty, modern, well maintained airport, only about 25 minutes from Virginia Beach…read more There's a huge passageway that connects the terminal to parking garage and rental cars. The main lobby area has few restaurants, shops restrooms, and even a small kid's play area. The glass ceilings brings in lots of sunlight. They have an airport logo sculpture for visitors to take pictures. There are two concourses in the airport. They have big signs with airline names on each concourses entrance. The security screening was quick. Inside the terminal there were more shops and restaurants but we didn't see any airport lounges. At the gate, there were clear signs for each flight. But the building and interior seemed older than the main lobby section. The boarding was smooth and the flight left on time. Good work overall by the ground crew.

Norfolk International is what I would consider a medium sized airport. There are smaller and there…read moreare much larger. Major renovations are happening at present. Some airlines require you to fly smaller planes out of Norfolk with layovers and plane changes at a hub. There are convenient direct flights such as Delta to LaGuardia in NYC. This is an important flight for me. Another direct flight is one my sister took for many years on Southwest from Nashville. My earliest experiences with flying were in really small airports, some of which probably no longer exist. You haven't lived until you've flown a single prop plane that shook all the way up and down then landed in Greenville, MS stopping just as it reached the levee of the Mississippi River.. When I moved to Atlanta in 1971 my flying experiences completely changed with Hartsfield-Jackson. My first encounter with Norfolk International was when my then 4 year old son & I were coming to meet my already relocated husband to look at houses. My son flew with us a lot from Atlanta. So his experience was with the busiest airport in the world. As we taxied to our gate he said "Oh look, a baby airport. Have you ever seen an airport so small? Isn't it cute?" The more I shushed him the louder he became. People started looking at us. I thought "These people are never want us living here." Forty years later the airport has grown. A new terminal has been built, parking has been expanded with more expansion in progress. An extremely convenient "Park & Wait" lot has been built for those waiting to pick up someone at baggage claim. A new rental car building is in planned and in progress. The airport is convenient, close to my house and meets my needs and those of my family flying in. Forty years later it's served me well.

I've never had a good experience flying American. My flights with this airline haven't just been…read moreflying from Norfolk International. They go back to the time I lived in Atlanta and flew out of Atlanta Hartsfield Jackson International. I've always experienced delayed flight. There have been other times the flight has boarded then sat on the tarmac for over an hour with no water offered. My worst delays were in Philadelphia. My worst tarmac experience was at Chicago O'Hare. Flying from Norfolk International requires taking an American Eagle flight to airports such as Charlotte & Reagan National to change planes. The layout of the Charlotte Airport makes flight changes difficult. I've run from one end of the airport to the other to make my flight. My sister recently came on American and experienced a long delay leaving for Reagan due to activities in DC. This would only be my airline choice for a flight if there were absolutely no other choices available.

Agent Sandy Baldwin was amazing.. such an asset to AA. She goes above and beyond. There were many…read moreoff schedule problems and she handled every passenger with patience and customer service.

There is nothing negative to say about the Double Tree. The…read morerooms are nice and clean, the staff is friendly and they even have a restaurant inside the hotel. They are located close to the airport Ikea and to the outlet mall. Side note there a several great restaurants close to the hotel-Hansang if you like Korean, Aberdeen Barn if you are in the mood for a steak, IKEA for some shopping and meatballs, Pop's Diner for breakfast and lunch, Maymar's for Filipino food and several spots in the outlet mall.

Yelp is always so hard on hotels. I was stuck in the area due to flight issues and I decided to…read morestay here because it was close. I had no issues. In fact, my room was ready before check in time and it was clean and comfortable. It was quiet and I had a great night there.

I had a decent experience. I caught my flight and made it to where I needed to go. I'd use this…read moreairline again.

My family and I were here an hour before our flight was scheduled to takeoff. It took us about five…read moreminutes to get to the check-in counter. When we got there, we had to get our bag tagged and since we're military, we have to have somebody come verify our status. Sandra, had us wait 15 minutes in line because no one was coming to the kiosk and by the time we got to the counter, she said it was too late to check our bags and we missed our flight. Very unprofessional and rude for no reason. Just do your job