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Breeze Airways

1.8 (93 reviews)

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Scott L.

Breeze is great. The only 3 things that keep it from getting 5* are these: 1. Consistently failing to announce Breezeby for boarding. 2. Not seating first class early and providing a refreshment during boarding. 3. At every airport (3 so far and 2 consistently) there is never enough staff at the counter and checking bags takes forever.

We were supposed to depart at this time. Didn't leave for 8 more hours.

One star earned only because the airline staff were pleasant. THIS WAS THE WORST DAY OF TRAVEL MY FAMILY HAS EVER ENDURED. Flight was to depart San Diego at 1 pm and was delayed 5 times and ultimately didn't depart until 9 pm resulting in a 5 am arrival (vice 9 pm of the same day as departure) on a non stop flight!!!! We missed the rental car hours in Norfolk and had to wait an additional 2 hours for them to open. We were given $20 meal reimbursement vouchers that expire in 12 hours from now and we have to charge our own credit card and then wait for reimbursement. No standby flight and no next day flight. We even had our rooms cancelled due to arriving too late. This was Worst experience trying to make it to daughter's wedding.

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Iva S.

Had a great morning flight. Would recommend for direct flight from Hartford to Norfolk. Staff is so accommodating and friendly. Recommendations, for the airline itself, would be to include the snack boxes for the nicest guests! They would go great with the wine and drink options.

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3 hours ago

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9 hours ago

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1 month ago

we've arrived earlier, like an hour before boarding. they've denied our flight tickets. said it isn't possible.

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4 months ago

Amazing low cost airline. Comfortable seats easy to book. The only issue is the customer service phone number.

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2 years ago

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2 years ago

The best, most pleasant airline to fly. Good rates, great service. POLITE people. Always get to my destination. Absolute favorite.

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3 years ago

Always affordable! Flights are conveniently direct flights! Staff is always accommodating

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2 years ago

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3 years ago

Convenient times as well as being on time. Clean planes, good staff. The first class was not as strong as the others.

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Southwest Airlines

Southwest Airlines

3.0
(49 reviews)
0.2 mi

Before I begin let me start off by saying that this review is based solely upon my personal…read moreexperiences and my personal experiences alone, so without further ado let's begin!!!... Southwest Airlines has always been our go to airline because they had the two bags fly free deal, but recently that has ended so my feelings about flying different airlines has changed. We all like options right? Yes of course we do!. But overall I will keep my options open!.

This was my first time flying with Southwest & most likely my last time booking tickets with them…read more I travel pretty often with a little one & have been since he was a newborn. Southwest does not accommodate young travelers/families like other airlines. While they do offer boarding, it's after groups A & B. I'm also used to leaving a car seat at the gate for pickup as soon as we get off. As soon as we entered the plane, I asked the flight attendant if I was fine to leave my car seat there & they agreed. Southwest also has an open seating plan, meaning you don't have an assigned seat, you just pick one once you get in the plane. After we found seats & stowed out bag, they called out on the speaker of whose car seat was at the gate. I raised my hand & they were like why wasn't it checked. I said I confirmed several times it was good to go. I didn't appreciate being belittled by the lady (not sure of her name but she is at the desk in the picture. Had Southwest made their rules & policies about car seats clear, I would have properly followed them. This flight felt chaotic from the time we lined up to board until the plane took off. While I can appreciate the reasonably priced flights during the holiday time, the customer service & family friendly flights are just not what Southwest is about.

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Southwest Airlines
Southwest Airlines
Southwest Airlines

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Frontier Airlines

Frontier Airlines

1.2
(10 reviews)
0.1 mi

Frontier is soooo bad. To begin, i took my family to a Vegas trip from VA to go see family. We have…read morea layover in denver & they make us wait outside while it's about 25 degrees outside & i have my 2 month old daughter, my one year old daughter and my 4 year old son. We all get to Vegas with a little cold shaking my head. Then when we return, only ONE car seat is at the coming out of the ramp, so we try to go to the desk, no front desk. I go to ask a employee at the airport and they are extremely rude about everything saying they can't help & i should wait until the Frontier workers come back even tho they were on their last flight for today. No they want us to come out of pocket to replace what THEY lost lol. I'm not even sure what to do right now.

Before I begin this review let me start off by saying that this review is based solely on my…read moreopinion and my opinion alone so with that being said let's go!!... We had a flight leaving ORF to MCO at 2:45 or so, we first got email alerts stating our flight was delayed and pushed back to 3:52,then we got another alert stating flight departure @3:17.. then we were on our way to the airport then we got one final email stating that our flight was canceled. Do you know how that messed up our plans and hotel reservations in Orlando!!... We had to find new flights and fly down to Tampa,rent cars then return them in Tampa and Uber back to the hotel.. I will never book a flight with Frontier or would I recommend this horrible unorganized company!! This is trash and they shouldn't be in business operating like this!! NEVER AGAIN

Photos
Love seeing the clouds from above
Love seeing the clouds from above
In-flight menu (August 2022)
In-flight menu (August 2022)
Frontier destinations

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Frontier destinations
Norfolk International Airport

Norfolk International Airport

3.3
(603 reviews)
0.0 mi

When you fly into Norfolk International, you feel like you are flying into an 80s time capsule. The…read morebrown, rigid buildings with the pale beige to cream colored wall and florescent lighting and no frills make you feel like you could be on a movie set straight out films like Wargames or Real Genius or Space Camp. Unlike a lot of metropolitan airports that have updated and renovated over the decades, Norfolk has retained the same aesthetic but it is a dependable airport. The terminals are clearly defined once inside. Where you go to check in is easy and stress free. There are food options both within the terminals past security check as well as before hand. It's fairly stress free where there was no terminal that is specifically overcrowded. While an international airport, Norfolk does have a regional feel that is not as full throttle. It certainly feels easier to navigate and not as cramped as say Asheville that is a regional airport. Overall, it was solid.

This review is only for physical disability accessibility features. ORF has elevators that are…read morepretty easy to access, with very clear signage directing you to each one. The bathroom is ok accessibility wise. A wheelchair user might find the one disabled stall to be a bit cramped, but you can fit the chair in there. The toilet isn't too high off the ground, so a transfer could be easier than some locations. I am five feet tall and my feet don't reach the floor on the toilet. The door has a hook that is only a few feet off the ground so a person in a wheelchair or of short stature could easily reach it. There is a large inset shelf above the toilet upon which belongings can be placed. There are grab bars behind and beside the toilet. However, the grab bar beside the toilet is almost completely useless because the toilet paper dispenser blocks you from grabbing it. There is another vertical grab bar above that, it wouldn't work for a wheelchair user. The main bathroom space has a built in footstool for the sink and a needle disposal container. The sinks are too tall for a wheelchair user.

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New International Terminal
New International Terminal
Dropping my son to leave. First time to drive after hand surgery. Had to do most of it with left hand. But I wanted to go!!!
Dropping my son to leave. First time to drive after hand surgery. Had to do most of it with left hand. But I wanted to go!!!
This is what Norfolk's smaller downtown tucked "around a corner" in the bay and next to the water looks like on approach (no review ~ 3.75)

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This is what Norfolk's smaller downtown tucked "around a corner" in the bay and next to the water looks like on approach (no review ~ 3.75)
United Airlines

United Airlines

1.5
(47 reviews)
0.3 mi

I had a decent experience. I caught my flight and made it to where I needed to go. I'd use this…read moreairline again.

Before I begin let me start off by saying that this review is based solely upon my personal…read moreexperiences and my personal experiences alone, so without further delay please let's begin!. This is my first time I booked a flight with United Airlines, and this was almost my last at the same time! Why you ask? Because: My wife and I arrived at the airport at least an hour and a half before our flight boards! We were standing in the checkout line at least an hour just to check our one suitcase in. It came to a point where they said it was too late to check in luggage, what? We were there for at least an hour in line, how can you say that? It's not our fault there was a delay in check in on their behalf... After more than an hour passed and one of the attendants ask who was traveling to Newark, about 10 or maybe more people shouted out! At this point my wife already headed towards the gate to advise them of the delay at check in! So they were able to radio each other about the people including myself that was waiting to check in with luggage!. Finally I get my luggage checked in and I sprint to TSA! ( Luckily I have TSA pre check so I was able to zip through and then sprint again to my boarding gate!. Let me say this is the first time that I have almost missed a flight and I have been flying as long as I can remember! Will I fly again with United Airlines you ask? Sure,but I hope this never happens to me or any other airline passenger ever again!!!...

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6-6-22 at 0700
6-6-22 at 0700
United Airlines
Up in the clouds

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Up in the clouds
Allegiant Air

Allegiant Air

2.5
(12 reviews)
0.0 mi

My first time flying... smooth coming and going!…read more I have been eyeing this Airline for over a year now. The price for roundtrip ticket from here to Florida was unbelievable. Too good to be true type of thing. Before I decided to give them a try, a friend of mine flew with them a few times and had a few hiccups, but the flight itself, no issues. I still wasn't convinced. It wasn't until March 2018 that I saw an opp that was too good to pass up. I decided to take a trip to Florida in February 2018. I started looking at prices for roundtrip tickets... $300 and above. But I came across a flight under $150... I was like no way!!! Well the price was right and I hopped on and brought a few others with me too! We arrived at check in at ORF... we arrived about 90 minutes before take off and the line was super long to check in our bags. I'd say we spent about 10 minutes in line. Well it was our turn and our luggage was 5 pounds over the limit. In my mind I freaked out... but the employee advised it's ok this time, but be mindful coming back to make sure you are under the limit. Whewww!!! Talk about a relief! So we checked in our bags with no worries. The flight didn't take off as scheduled but take off wasn't that much off of target. The flight staff was great. The young lady that manned the speaker... she was all the way live! She cracked jokes, spoke with a jovial voice... it was almost like, "what airline am I on again" - while she was comical, she definitely had my attention. The flight was smooth... no concerns at all. I'd like to think I'll fly with them again and again! I recommend you give them a try as well. You are required to pay for checked luggage as well as an oversized carry on. And snacks on the plane are provided at a cost. While the ticket prices are cheap, they will get their money back in charging for everything else. Snacks are allowed on the plane. Seating is comfy. And they do offer seating with extra legroom for a few dollars more. Have fun and enjoy life :)

(7/27) First time flying Allegiant Air from ORF to JAX. I booked it because it was cheap, non-stop…read moreand a quick flight. The base price of my ticket was $50 but after choosing my seat & adding an overhead carry on bag, my total was $70. Not bad for a one way flight! 24 hours before my flight, I received the email notification to check in and download their app so I could have a digital boarding pass. The app is easy to navigate and runs smoothly. You can also change you seat and purchase carry on luggage or check in luggage for $18, oppose to $45 if you were to do it at the airport! The seats were comfy, spacious and the area was clean. Flight attendants were kind and very helpful, constantly asking if we needed anything to make our flight more enjoyable. We boarded & took off on time and landed earlier than planned. I would definitely recommend Allegiant Air for short non-stop flights! While they are a low budget airline, they get you to where you need to be without any hassle. *I really appreciated the fact that they warned us passengers before approaching turbulence. It was nice to expect it rather than being flown straight through it and freaking out. Tip: bring a hoodie or jacket because they keep the airplane really cold! I've flown a lot and this has got to be the coldest plane I've been on. I was freezing in my cardigan and jeans.

Photos
Allegiant Air
Allegiant Air
Allegiant Air

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Breeze Airways - airlines - Updated June 2026

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