United Airlines

3.5 (8 reviews)

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United Airlines - Still waiting; now fifty minutes! - Airlines Near Me - Peoria, Illinois

United Airlines - Been waiting at this empty United Airlines counter for forty minutes; Don't fly United out of Peoria Illinois! - Airlines Near Me - Peoria, Illinois

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Deborah Harris D.

6 hours ago

I had to call +1883198218 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service. read more

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Deborah Harris D.

7 hours ago

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Nancy M.

Elite 26

105

1688

3272

7 days ago

My flight to Chicago was diverted to the Peoria airport. Emotions and frustrations were high and the team working here, along with the captain of our flight, were amazing. They gave each person personalize and dedicated attention. They were kind and understanding. It was wonderful to see that level of service. read more

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Deborah Harris D.

5 hours ago

My experience started with a phone +18556689025 call because I couldn't make a same-night reservation via the app after midnight. Logical. The woman that answered the phone (wish I knew her name) was friendly and helpful. She made the reservation gave me a hint about finding the location (it's tucked away) and efficiently checked us in when we arrived. We booked a two bedroom, which was very convenient and allowed this tired traveling family some solid rest. The property is showing some signs of aging for sure and the remote for the TV in the second bedroom was missing but it was clean, quiet, and comfortable. The nice lady shared that there is free breakfast available but we missed it due to all the good sleep we were getting. read more

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Deborah Harris D.

6 hours ago

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Heath W.

1 year ago

Customer Service with missing bags. My luggage didn't arrive on my flight and placed a tracking ticket to get it back. Been told 3 times now it would be on a flight the next day and 3 times it didn't even leave Chicago. Their customer service is from India for cheap labor. I have flown only 2 times since 2019 and both times was United and both times they lost my luggage but this time it hasn't returned and the airline states their priority is the passenger and luggage together to destination. Not so for me as they are 0-2. Once I get but two in a row isn't a coincidence. Get me my luggage back, quit the lies and help people out. read more

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Michael C.

1 year ago

What a frustrating experience with United Airlines. Our flight had to divert to a small, remote airport due to weather conditions in Chicago on 8/16/25. After landing, we waited for over three hours, but the plane didn't get refueled during that time while we waited for the storm to pass. When the weather finally cleared and we were ready to depart, we found out that the plane didn't have enough fuel for the remaining 35-minute flight. Now, we're stuck waiting for local services to refuel the plane. All the passengers are anxiously waiting in the crowded cabin, and many of us have connecting flights to catch. read more

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Craig A.

3 years ago

They lost our luggage in japan.two months later after our trip it arrived from a FedEx truck. Not one Penney for our troubles . This is a very poor airline. read more

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More info about United Airlines

6100 W Everett M Dirksen Pkwy
Peoria, IL 61607
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(800) 864-8331
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Visit Website
https://www.united.com

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Peoria International Airport - PIA

3.4(78 reviews)

0.3 mi

Everything especially the united people because they can check a bag. No waits and no problemsread more

Always a clean pleasant experience. I've flown out of here a few times. This time I'm picking up my…read morehusband at 2am from a business trip. Free parking. Very well kept and organized. I prefer these smaller airports without all the crowds and rude counter people any day.

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Peoria Charter Coach

3.1(69 reviews)

7.7 mi

Service horrible. Manager told me which ticket to buy, bus driver said wrong one and wouldn't help…read more Had to pay $60 extra on top of the $45 I already paid just to get to the airport. Instead of $45, it was $105 just to get from Peoria to Chicago airport. VERY POOR SERVICE! Better off spending the extra on a rental car or Urber.

I purchased a ticket from Peoria for a trip from ORD to ISR on June 8, 12:30. My flight arrived…read moreearlier (scheduled for 10:15 but arrived at 10:00). I went to the bus terminal on 10:20 and the driver told me that I needed to pay $20 transfer fee. There were plenty of available seats on the bus so I called Peoria customer service. They told me that it was too late to transfer through them so I had to pay the $20 fee to the driver. I rode on Peoria twice before and remember seeing people with tickets on a different time board on buses. My bus from ISR to ORD was delayed for almost an hour -- after driving 30 minutes, the driver drove us back and asked us to switch to another bus. Luckily I did not miss my flight but Peoria did not offer monetary compensation for their delay. My experience shows that Peoria cares little about their customers.

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American Airlines

2.0(8 reviews)

0.3 mi

Horrible! Horrible service from smug employees. I would for sure go with a different airline if you…read morehave a choice.

This place sucks. The agents suck, the weather sucks. The set up sucks. The airplanes suck…read more The agents are really not just unpleasant and ambivelant, they are downright hostile and grumpy. And on this trip I was just picking up my suitcase who got to fly while I road the Peoria Charter Coach across middle Illinois. The last time I tried to fly out of there the agent flat out lied to me and I ended up stuck over night in Atlanta. It was the same agent I got my luggage from this trip. Prior to being stuck in Atlanta, I was stuck at this place for 7 hours. Not because I missed my flight, but because if a drop of water drips someplace in Peoria, they refuse to fly. The linchpin of every trip I've taken there. If you can avoid trying flying into or out of Peoria on American Eagle. Please do. You'll be happier in so many ways.

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Alexander Travel

Disgusting customer service. The representatives cut you off mid sentence and forward you to a…read morevoicemail. The mail number for Soldiers is a number that goes straight to a voicemail where you'll leave your information and never hear back from them. If this business is too busy to accommodate Soldiers and cannot act like professionals the Army needs to cut them from this program.

Called to inquire about booking a vacation package. WTH was I thinking when I called a travel…read moreagency to help with reservations. They must not need the business. Rep was not helpful at all and showed no interest in booking the trip. Kept pushing back when I inquired about the promotions that THEY sent me. Save your time and go elsewhere.

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Extended Stay America - Peoria - North

1.7(18 reviews)

6.6 mi

•$$

I made reservations at this business for may 15 for three day…read more I pulled in people in parking lot in camp chairs blocking parking spaces not a good sign but I parked got out of my car more people gathered to the right a scary guy standing out side the door to the place went in another guy walking around wasn't a guest looking for a charger to charge his phone got my key went to my room omg the smell of stake sweet permeated the room the pillows stink so bad the bathroom well don't know why put me in handle cap room in shower little space to stand the bott of bathroom floor had poop splashed on it group by toilet dirty hair in clumps on carpet sink in bathroom not connected the smell was so extreme made me so sick I left in a matter of hours no one to call or at front desk at 6 am I had to put my jacket over the pillow and didn't dare sleep under the covers they said they would refund never revived it now fighting to get it back I'm was so surprised and truly sickened my the whole experience but the smell of stale sweat was in pillows and room made me nauseous

Hotel Key Cards get wiped mutiple times.. no front desk staff after business hours. Pre paid for…read morethe week..nothing can do or will do from corporate side Need to have a better system!

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Fully Equipped Kitchens

Studio Suite - 1 Queen Bed

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Lobby and Guest Check-in

Courtyard by Marriott Peoria

3.5(30 reviews)

6.3 mi

•$$

We spent one night here while in town for a concert. My feelings are honestly mixed. The staff at…read morethe hotel were excellent! Súper friendly/super helpful! The hotel is being renovated which apparently it desperately needed. Our room was brand new. We loved everything about it. The exterior of the hotel needs some work. A simple grass mowing would help a ton...it honestly looked a little sketchy due to the uncut grass and weeds. There is a super budget hotel next door that is definitely sketchy and another Marriott property across the parking lot that is also under renovation. It's in a weird location behind the mall; it's difficult to find due to a lack of signage. Would I stay again? Yes, if the price was right (which it was this time) and if the renovations were complete (including mowed grass).

You'll find widely varied reviews. A reason for that is that there are two courtyards in Peoria…read more The other Courtyard is a lot newer than this hotel. PLEASE SEE THE PICTURES I'm a Titanium Elite and a Platinum Lifetime member. This rooms at this hotel obviously need updating. The lobby is classic Courtyard but the rooms need attention. For example, no trash can in our room. The tissue cover was there but no box of tissues. The carpet is stained, the bathroom door won't close, the furniture old and scratched up.

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Peoria Executive Limousine Service

4.3(10 reviews)

6.2 mi

I have used Peoria Executive Limousine with great success for business transportation to and from…read morePIA for the past 3-4 years. My next Niece and a group of her friends had reserved a vehicle for their prom several months in advance to find out that their car had mechanical problems at the last minute and there was no backup plan to get them to their dinner and prom. A second recent experience that was disappointing was a ride I had booked for a 4:30 AM trip to PIA I received a text that there was not a driver available. Not sure what's going on there but this has made me hesitant to recommend or book anything in the future.

Thank you for making my little sisters wedding extra-special! Reserving the limo was quick and…read moreeasy and at a very reasonable price. The chauffeur, Tony M, contacted us the night before and confirmed everything. He showed up next day precisely on time and was courteous and fun. The limo was beautiful and clean, inside and outside, with chilled water. Tony drove safely and fulfilled every request. We had a great time!! FANTASTIC JOB, TONY M!! Thank you, Peoria Executive Limo for a job extremely well-done. I will tell all my friends and family!!

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Stretch SUV Limousine, White Exterior Edition, Seats 18-20 passengers

Peoria Executive Limousine Logo

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Exterior Stretch Limousine Lincoln Town Car - Black Exterior Edition, seats 8-10 passengers

River City Cab

5.0(3 reviews)

5.9 mi

I had to pick up a car at the airport and couldn't find many reviews of Peoria cab companies, so I…read moretook a chance (ok, I liked the name) and picked this one. Brian was our driver, and he was prompt, very nice and professional, and even pointed out some things I didn't know, and I grew up in Peoria. It was a very positive experience, and we will definitely call him again.

Haven't had the actual trip to the Peoria airport with them yet, but I have to say that my initial…read morecontact with Missy was really helpful! I will be in the Peoria area from June 30 thru July 10, but unfortunately my flight out is at 6AM on a Sunday morning! Based on the only other review here for River City Cab, I decided to call them and get a quote for the fare to the airport if they picked me up at 4AM..... I am calling from Pacific coast time zone, so my call to them was at 1:15AM their time on a Sunday/Monday (obviously not a great time to call and get a quote, but only time I had to do it!) Missy was friendly, professional, knew exactly where my pick up location was and was not hesitant to give me a very reasonable quote for the trip. I'm already impressed even before I get there!

Wmbd-Tv News Channel 31

4.0(3 reviews)

6.1 mi

I was here for a work related event…read more The state of Illinois treasurer had an ICash telethon going on. The people I had the pleasure of coming in contact could have been nicer As you can see in my profile pic I have a face for radio :) , but everyone was super nice

Glad to know this station likes to lose fans! They ignored my request to replace Rebecca who you…read morecan't understand on the nightly news! I'm done as are a lot of people!

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45 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Christine Nelson C.

3 days ago

My experience started with a phone +1 888-319-8218 call because I couldn't make a same-night reservation via the app after midnight. Logical. The woman that answered the phone (wish I knew her name) was friendly and helpful. She made the reservation gave me a hint about finding the location (it's tucked away) and efficiently checked us in when we arrived. We booked a two bedroom, which was very convenient and allowed this tired traveling family some solid rest. The property is showing some signs of aging for sure and the remote for the TV in the second bedroom was missing but it was clean, quiet, and comfortable. The nice lady shared that there is free breakfast available but we missed it due to all the good sleep we were getting. read more

Christine Nelson C.

3 days ago

Helen Torres H.

3 days ago

Nicole Adams N.

3 days ago

My experience started with a phone +1(888)319.8218 call because I couldn't make a same-night reservation via the app after midnight. Logical. The woman that answered the phone (wish I knew her name) was friendly and helpful. She made the reservation gave me a hint about finding the location (it's tucked away) and efficiently checked us in when we arrived. We booked a two bedroom, which was very convenient and allowed this tired traveling family some solid rest. The property is showing some signs of aging for sure and the remote for the TV in the second bedroom was missing but it was clean, quiet, and comfortable. The nice lady shared that there is free breakfast available but we missed it due to all the good sleep we were getting. read more

3 days ago

3 days ago

2 days ago

3 days ago

4 days ago

My experience started with a phone +1(888)294_5140 call because I couldn't make a same-night reservation via the app after midnight. Logical. The woman that answered the phone (wish I knew her name) was friendly and helpful. She made the reservation gave me a hint about finding the location (it's tucked away) and efficiently checked us in when we arrived. We booked a two bedroom, which was very convenient and allowed this tired traveling family some solid rest. The property is showing some signs of aging for sure and the remote for the TV in the second bedroom was missing but it was clean, quiet, and comfortable. The nice lady shared that there is free breakfast available but we missed it due to all the good sleep we were getting. read more

Carolyn CampbellCarolyn Campbell C.

4 days ago

My experience started with a phone +1888-294-5140 call because I couldn't make a same-night reservation via the app after midnight. Logical. The woman that answered the phone (wish I knew her name) was friendly and helpful. She made the reservation gave me a hint about finding the location (it's tucked away) and efficiently checked us in when we arrived. We booked a two bedroom, which was very convenient and allowed this tired traveling family some solid rest. The property is showing some signs of aging for sure and the remote for the TV in the second bedroom was missing but it was clean, quiet, and comfortable. The nice lady shared that there is free breakfast available but we missed it due to all the good sleep we were getting. read more

Carolyn CampbellCarolyn Campbell C.

4 days ago

Kayla Bennett K.

3 days ago

Carolyn CampbellCarolyn Campbell C.

3 days ago

Kayla Bennett K.

3 days ago

Kayla Bennett K.

3 days ago

Carolyn CampbellCarolyn Campbell C.

4 days ago

Carolyn CampbellCarolyn Campbell C.

4 days ago

Carolyn CampbellCarolyn Campbell C.

3 days ago

Carolyn CampbellCarolyn Campbell C.

3 days ago

Carolyn CampbellCarolyn Campbell C.

3 days ago

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United Airlines - airlines - Updated September 2026

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Byerly Aviation

3.3

(3 reviews)

I would not recommend Byerly Aviation; they did subpar work, overcharged me, and failed to stand…read morebehind their work. Once they had the plane in their shop, it became a very low priority. I heard every excuse in the book. They were working on a plane from a foreign country, and they had to get it out before mine; the mechanics were out sick. Or another aircraft had been there for months, and they were going to work on it before mine. I complained to the owner, and he referred me back to the lead mechanic who was giving me the excuses. When my plane was finally "finished," they charged me over $100,000. I had a bad feeling about the shop, so I decided to have a ferry pilot fly the plane back to me. On the flight home, the aircraft had a gear failure; the landing gear would not retract. This was the second leg of the flight, and the shop doesn't warranty anything after the first leg. If you read the logbook entry, you will see how many mistakes the shop made on the original repair. Had I been flying, the cost of the repair would have been mine. Once I got the plane back home, it was still not right. I ended up taking it into another repair facility two more times. Once, because the brake caliper was bright red and smoking when I landed. Luckily, the wheel didn't lock up. It had not been properly adjusted during the annual. They also overfilled one of the engines with oil, and it was hemorrhaging oil every time I shut it down. When I brought the poor service and workmanship to the owner's attention, he threatened me, saying he would sue me for slander because it was not true. I provided him with two of the three logbook entries, and then the legal threats stopped, and no apology or refund was offered. After this incident occurred on my plane, I never felt safe in the aircraft. The worst part was that after the work was done, the engineering firm that did some work on the plane made comments on social media about my aircraft, and Bruce, the owner, did as well. My privacy was of no concern to this shop.

Great staff at Bylerly! I came in from Michigan for a work visit and all of the staff were very…read morefriendly. On my way out, I was able to grab a delicious cookie (and had to pass on some popcorn!). They take care of anyone who comes into this place - can't wait to see them again!

National Car Rental

3.3

(14 reviews)

I gave this one star only because it is the lowest possible rating. I scheduled a reservation for…read more6pm on 3/16. When I went to pick up my car at the Peoria Airport, I was told they had no cars. The woman at the desk was rude and did not offer any suggestions. Sort of "tuff luck, Buddy" attitude. This person should not be working with the public in a service related field. This is causing me to miss an important meeting in Joliet for tomorrow. I rent as many as four cars a week for business and have lost all confidence in National. I think it is time to look at the other rental car companies and would suggest you do the same. Terrible. Curt R

More often than not, nothing available on a short notice and not very helpful staff. Counter is…read morefrequently unattended on account of cigarette breaks so just look for smokers at the front door if you're looking for someone upon pick up or return. My overall experience with car rental service at the Peoria airport is not good but these folks stand out as being particularly bad.

Mt Hawley Mobile Home Park

3.0

(2 reviews)

May stay here was pleasant.Roy the manager was very helpful getting backed into site. Would…read moredefinitely stay here again

Stayed here for three nights. Good for one night. Manager is great and helpful. But there is no…read morelaundry. No restrooms or showers, no wifi. No amenities to substantiate the $45 per night cost. Situated very close to a busy major road. Though traffic noise was tolerable.

Holiday Inn Express & Suites Pekin

3.4

(21 reviews)

•$$

A stay here should include a free chiropractic visit afterwards! The hardest, most uncomfortable…read morebed I have ever slept in. All 3 of us woke up complaining about the terrible beds and lack of sleep we got. Other than the beds, the rest of the stay was great. The staff was friendly, good breakfast selection and a clean space. Unfortunately, getting zero sleep trumps everything else and means we will not be back next time we visit family here.

We were in town working for a few days. The hotel staff was great. Housekeeping took great care of…read moreus. The breakfast starts before 6 AM to accommodate those that are in town working, it closes at 10 AM. They have a nice variety of food and snacks. They go well above and beyond the other Holiday Inn Express's we've stayed at. Note, they are all good, but this one goes above and beyond. They leave bananas, apples and fresh baked cookies and coffee out around the clock in case your need a snack. Front desk staff was great, they made me keys every time I locked them in the room (3 times?) Thanks Nathan. Will definitely stay here again.

Hampton Inn & Suites Peoria at Grand Prairie, IL

3.7

(16 reviews)

•$$

This is a very nice Hampton. Several of us stayed here. Everyone said the same thing. Great staff…read more Breakfast was awesome. Rooms clean and nicely decorated. For a good meal nearby, Double A's Sports Bar is walking distance across the parking lot right out front, and Brienzo's Pizza is a nice place for dine in or carry out, about a mile down the road just past the AMC Theatres. As some have noted, the decor is a bit dated. It's still functional and comfortable though. The breakfast lounge area is cool. Two-story high ceiling and nice comfortable lounge area too. We will definitely stay here again.

This is a newer hotel for the Peoria area, opened in the last 15 years or so. It was pretty well…read morekept, and it's near restaurants and the outdoor mall shops. I walked to Buffalo Wild Wings, and other than the road not having a crosswalk, it's a safe area. The hotel has both a pool and whirlpool, though several of the jets weren't working in the whirlpool on our visit. The hotel is pet-friendly for a fee, and offers a standard Hilton/Hampton breakfast spread. I also used the wifi for work, and had no issues. Our room was larger than the East Peoria Hampton rooms, and quiet on the top floor, though for some reason I found my night of sleep terribly uncomfortable. Mr. R slept great. A lot of hotels in the Peoria/East Peoria area are aging, and this one and the Holiday Inn in the same area are two of the nicer ones currently in our experience.

United Airlines

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Recommended Reviews - United Airlines

More info about United Airlines

Other Amenities

Ask the Community - United Airlines

Peoria International Airport - PIA

Peoria Charter Coach

American Airlines

Alexander Travel

Extended Stay America - Peoria - North

Courtyard by Marriott Peoria

Peoria Executive Limousine Service

River City Cab

Wmbd-Tv News Channel 31

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45 reviews that are not currently recommended

United Airlines - airlines - Updated September 2026

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Byerly Aviation

National Car Rental

Mt Hawley Mobile Home Park

Holiday Inn Express & Suites Pekin

Hampton Inn & Suites Peoria at Grand Prairie, IL

United Airlines

United Airlines Photos

Recommended Reviews - United Airlines

More info about United Airlines

Other Amenities

Ask the Community - United Airlines

More businesses like United Airlines

Peoria International Airport - PIA

Peoria Charter Coach

American Airlines

Alexander Travel

Extended Stay America - Peoria - North

Courtyard by Marriott Peoria

Peoria Executive Limousine Service

River City Cab

Wmbd-Tv News Channel 31

45 United Airlines reviews that are not currently recommended

Why does Yelp recommend reviews?

45 reviews that are not currently recommended

United Airlines - airlines - Updated September 2026

Best of Peoria

People found United Airlines by searching for…

Trending Searches in Peoria, IL

Browse Articles

Browse Nearby

Browse Brands

Related Cost Guides

Related Searches in Peoria, IL

People who viewed United Airlines also viewed

Byerly Aviation

National Car Rental

Mt Hawley Mobile Home Park

Holiday Inn Express & Suites Pekin

Hampton Inn & Suites Peoria at Grand Prairie, IL