Ahh, greyhound. I'd estimate maybe 1/3 trips has something odd, unexpected, or just plain…read moreridiculous happen (the bus gets lost! the headlights don't work and you are stuck in some podunk town waiting for a replacement!) I spent many a weekend going back and forth to visit friends and family on these buses. One winter break there was a volunteer group giving away snacks to all travelers. Once I also met a group of prisoners on their way home to Philly. The odds of something ridiculous happening are proportional to how much time you spend. A two hour trip between here and Harrisburg generally is OK, will be filled with other students (not the usual crazies that tend to ride Greyhound) and will generally be on time. Occasionally they oversell tickets so you will be forced to stand in the aisle the whole time or just have to go the next day (so if you are going home for the weekend, you are effectively screwed). The employees here were not rude, the station itself a little bare and a boring place to wait. Still it sure beats walking!!

Greyhound Bus Lines provided terrible service through the State College bus terminal. We were…read moresupposed to depart at 11 am and we did not end up leaving until 12:15 pm. We were not communicated with about why we were delayed. When the bus driver arrived he was extremely rude to all the passengers. We did not end up arriving at our destination until an hour and a half past the expected time. We never received an apology or an explanation for anything. Very disappointed. Will not being using Greyhound again.

After I completed my longest run journey with my feet from DC (the White House) to Cumberland, MD,…read moreto Pittsburgh, PA, to Wheeling, WV, to Columbus, OH, to Chicago, IL, to Cedarburg, Wisconsin: ------------ Wow, finally I am returning with Megabus, from Pittsburgh to New York City: It is my very first experience have seat on second floor, (which makes big difference), only Megabus offers. Most other buses offer only one floor, which makes poor visibility. The panoramic views from the second floor (inside bus) are amazing. I see trees leaves with all kind of happy colors, ... . Bus very clean, great driver, with smooth ride (very friendly, sweet lady). See you again ! Worlds best runner, Public Figure PeTeR HuDeC

Negative 5 stars. !!!! Unreliable, they apologize like robots , and never inform you if your trip…read morehas been canceled. Two times in less than 3 months - they really let me down. Would not use this bus company if they said the trip was as free. !!!! Never posted a bad review about antone but felt like it was my civic duty to do so this time.

I am currently waiting for a customer service representative again after I did not receive a call…read moreback for over 2 hours. Here is my reason. I booked business class tickets for my mother and I for this weekend from GSO to PHL and back. I have been checking the status of my return flight daily. It remained the same until today. Today when I logged on, the flight had been entirely changed and our class demoted to economy. No email. No text. Just a complete change. I booked business for the extra room. My mother and I are large people. My mother also needs a wheelchair and the larger seating area is preferable for getting on to the plane. I paid for business class. I found our originally booking and discovered they screwed us out of business class on our first flight from GSO to CLT on Thursday. So, even though I paid for two business class seats for four legs, I only got one leg of the flight in business class. There are no emails for American customer service that work, and again, you cannot speak to a person there. I have resigned myself to collect the documentation and request a refund by mail. I will send it with the copies of the documentation to American and the U.S. Department of Transportation's complaint email. I will also post my experience on as many social media outlets that I can find. Unfortunately, I have earned a lot of American Airlines frequent flyer miles. I will use them and then cease to use their airline. This is piss-poor customer service.

Nothing like being refused a refund for your flight out after the airline CANCELS your returning…read moreflight! Are you kidding me? Terrible customer service. This was the first time I have flown with them from this location. And other than the one more flight I have to take now because they won't refund my money it will be my last!

Fullington has been great from our 1st email. I handle a large shuttle with several buses. It is…read moremore than your typical 1-2 bus rental, thus far more complex. Mike has been extremely responsive and willing to help out with the unique requirements of a large shuttle program. I have used Fullington for years. Have always received great service. Shocked about these poor reviews, but see the negative reviews are single passengers that have a very small sample size. I have been in this business for 15 years, Fullington is a star in the industry. Thank you all at Fullington, I look forward to more future projects together

This is one of the most unprofessional companies I have ever dealt with. Our trip was canceled by…read morethe bus company, which happens, but the experience to get a refund is terrible. The customer service is terrible and the employees are very rude. Always directing your call to a recording. It has been 2 weeks since our trip and I am still waiting to speak to someone or receive an email back. purchase the trip insurance, save All communication, to get a refund you must jump through many hoops. If you are able, book with another company.

I used the shuttle to the airport and they showed up on time. I had a problem with my booking and…read morefelt like I wasted this money coming out there and the shuttle driver gave me a free ride back to make up for it. Super nice and I think I'll be using them again in the future for any rides to the airport. Thank you!!!

Needed a taxi last night due to car trouble. Was charged $13 for a 4 mile drive plus gave the…read moredriver a $7 tip. Needed a taxi again this morning and was charged $32 for a 4 mile ride. I was charged $20 just because they had to drive from State College after already being in my area. Fricken rip off service. The driver was 16 min later then they said they'd be and still charged an enormous fee. No tip this time! Never again.