BEWARE! They will not do returns for any reason. And they do not make that clear when you purchase…read moresomething. They were nice and friendly (and a little pushy saying I looked "stunning" in things when I didn't). When asked about a refund a couple of days later, they were VERY rude. Won't shop there again. They are overpriced anyway. I mean, $350 earrings that are costume jewelry with no designer name? Come on.

In my frenzy to find a dress for my niece's wedding, I went into every dress shop I could think of…read more My sales person was very helpful and upbeat. She found a selection of dresses and understood what I was looking for. They didn't have a ton of items in my size. And I do think they do a lot of specialty ordering...which of course I was way too late to do. They did have some really beautiful dresses and a variety of styles. PLUS what I saw was not the same items that I had seen in other shops around town. My sales person was great and not pushy. And didn't seem to mind that I showed up in a tshirt and tennis shoes. Parking tip: there are only a few spots in the front but there is more parking around back and that parking lot exits to the sidestreet behind the shop. Definitely a spot to check out for a special dress.

i don't even know where to start. the first thing that comes to mind is LIFE CHANGING. no joke. i…read morewish i could give 6 stars!! I get the vibe that everybody there knows a thing or two about shoes, but Marissa is an expert!! And you can tell she genuinely cares about this stuff. I first ventured to this place at the recommendation of a coworker for nonslip work shoes. being 6'4 shopping for any type of clothing is always dreadful. nothing ever fits. and most places don't sell above a size 13. Turns out i'm a 15.5 Marissa pulled out all the stops, took an imprint of my stride to find the right insert for me. i was a little apprehensive because i've dealt with chronic pain for years. been to an orthotic specialist to get custom made inserts that did nothing but make the pain worse. But i trusted the process. she found me a shoe that fit all the specifications that my job required. i noticed the difference on the first shift. on my feet 8 hours and absolutely no pain, it was like magic. nearly 10 years of pain almost completely gone just like that. 6 months later i came back because i felt i was finally ready to start running again and wanted to find a shoe i could trust based on my specific issues. and who's the first person to greet me when i walk in? that's right, Marissa! we weighed all the different options and what might be beneficial in different ways. she even showed me the proper method to tie a shoe to keep the heel from slipping. my first run i knocked out 4 miles and i've done a few more since then. still pain free. the last time i tried to run a half mile i was limping for 2 months so this is huge. and that's why i say life changing. i feel more confident on my feet and ready to start pushing myself to new limits athletically. overall the customer service stuck out, and i did pay a pretty penny for what i got but you really can't put a price on comfort and security.

First time to Metairie store. Salesperson was so rude and not helpful. We tried and tried to buy…read moresomething, but just left. Will NEVER return. So sad. Wish it was a positive experience. Sorry

I used to shop at Express all the time in my younger days, so I decided to pop in here and see what…read morethey had to offer. They have the usual "casual, but not too casual" type of clothes that they've always offered and they had a nice selection of dresses, tops and sweaters that I was happy to look through. On the day I was here, I was in the market for some new jeans, so I snagged a pair for a pretty good price. The thing about is Express is that this store is only really worth checking out if they're having a sale. Otherwise, I do find them a little pricey for the quality of goods you're getting. With that being said, I have always liked their jeans and I do think that they are actually worth the price tag.

This place gets four stars because they had red leggings AND red tights, which I spent hours going…read morein and out of stores in the mall trying to find. JCrew didn't have them, Forever 21 didn't have them, Banana Republic didn't have them, Macy's didn't have them, Hot Topic didn't have them, and so on. I'd essentially decided to stop at every damn store in the mall to see if they had red leggings (or at least tights) to go with the fabulously ugly sweater I managed to find for $12 elsewhere (will save that for another review), and miraculously, Express had both! Yay! Also, generally, I'm a fan of Express clothes when I can afford them. I'm still wearing pants from 2005 that I bought when I started my very first job ever. They get worn all the time, and only one pair out of like 6 finally gave up and ripped a seam. Their clothes are well-made and last forever, which is awesome if I'm going to invest that much money in a shirt or pair of pants.

My favorite place to buy clothes for my SO. Nicest staff ever and they have great quality clothing…read moreand prices. Whenever I go in for one thing, I end up leaving with 5. 2 for 1 shirts? I guess I need 4 then? The sales people here never make you feel pressured or rushed, but are nearby in case you need any assistance. I wish they carried women's clothes! I could use some seersucker from DXL in my life.

Stopped in today for a quick peek, was simply BLOWN AWAY by the great customer service and…read moreprofessionalism of Clara & Casey. For a Monday night, the store was really clean, fully stocked, great deals, and to say this is a store catering to big nen, these ladies not only knew the layout of the store, but also schooled this lame on certain fits of clothes. Wind up walking out of there spending more than I should with more items then I intended, and I AIN'T EVEN COMPLAINING. Most definitely will be back soon. P. S. The clearance section at this location is phenomenal, Be sure to pay attention to the color coded discounts on the tags in the clearance room. Make sure you sign up for the rewards program and get emailed great coupons and discounts IMMEDIATELY

To Jen in Seasonal on the 3rd Floor:…read more Dear Jen, You have no idea what you did two weeks ago when you made the small Bingle happen for me. - You brought back fond childhood memories of walking and un-air conditioned Lakeside Shopping Center with my long lost Mom. Memories of JCPenney, S. S. Kresge, Western Auto, TG&Y, Lakeside Toys, hot dogs with horseradish sauce from The Smorgasbord, and of course, D.H. Holmes and their wonderful 1st floor bakery. - You brought back memories of being on-air-air from the central court of Lakeside with a WDSU live remote. - You brought back fond memories of Maison Blanche (MB)--which was always my favorite store, much to the chagrin of my mom--who often met my dad under the clock at D. H. Holmes on Canal. Of course, the funny thing is that your store was never a Maison Blanche; that was at Clearview. And I knew that when I called to check inventory because I mistakenly asked the operator if this was D. H. Holmes. :-D - You made a memory for my new bride and me to share the unique New Orleans tradition that is Mr. Bingle. But, most of all, you restored my faith in the fine people of New Orleans, which is my adopted hometown although not my birthright. People who will go out of their way for even a small sale to make something they don't understand come true for someone. People often with small pockets but truly big hearts. Jen, you made my Christmas--OUR Christmas--with a $20 plush toy. And it's been more years than I'm willing to admit that something this simple has brought that much joy. You deserve five stars for your service. Sadly, I can only give them to your store. But trust me, I will be contacting the store manager and corporate today and bringing this to their attention. Merry Christmas, Jen.

I'm a regular customer in the big and tall men's department where I purchased a polo shirt for $100…read moreso when I get home and put it in my closet I realize I already have the exact same color shirt already so I bring it back to the store to get a refund mind you I paid with Apple Pay with no issues so the store is unable to give refunds if you pay with Apple Pay and I was forced to take a gift card so anyone reading this don't fall victim to this tactic that Dillards lakeside mall location is putting costumers through

This has been the best customer service I have received in a very long time from a shoe store…read more Megan was so patient and helpful even at 20 minutes before closing time. She treated us like we were the first customers to arrive. She genuinely cared about helping me and my mother find the right shoes and purse! The shoe I wanted was only available as a display, she and the other sales associate (I'm sorry I forgot her name but she was nice and helpful as well) quickly ordered the shoes for me on Monday and it arrived today (Wednesday). Come here for a large selection of shoes!!!! Thank you again Megan!

Shoe Carnivals in general typically seem the same and this one is no different: clowns, ferris…read morewheels and cotton candy. I'm just kidding. The store is pretty large, lots of selection of shoes, socks and shoe accessories. I personally love the back left section of the store where some clearance shoes are kept. You are guaranteed to find SOMETHING to take home with you. Staff seem average. Parking is ample. Open til 9pm on most days!

I came in here with my two black friends and was followed by an employee. From the moment we walked…read morein, she followed behind us and pretended to do fake activities behind us while not taking her eyes off. She made us uncomfortable so we left. Incredibly disappointed and uncomfortable from this experience. Would not recommend to people of color!!!

On 9/30/23 at 12:30pm four African American Females in their 60's went into the store. Gave a…read moresmile to one of the young staff member and she just gave a cold stared back and not friendly. Overheard one talking to another staff member saying " It's my fault, I was looking down and when I looked up, they were all there." None of the three staff members greeted the ladies, did not help at all and gave them cold stares. Needless to say, all the ladies walked out without buying anything. By the way, the three employees were young white females in their 20's. Can this store be given a minus 1?

Quick. Fashion friendly. Trendy. Very reasonable prices. Smells great upon entry…read more Friendly sales associates. Accessories galore. Love it here.

My son had been online and looking for clothes. This past Sunday, he convinced me to take him to…read moreRue 21. Upon entering the store he asked me how com I never brought him here before. I told him that he had been here several times with me when out shopping with his sister. I told him that I even suggested that he look around but he was uninterested. Of course he didn't remember that. Teens don't think their parents know anything but then they discover the same stuff on their own. Whatever. My son found a few t shirts, jeans, and hoodies and wore one outfit that night to meet with friends. In the past, my daughter has gotten cut outfits here. Although there is a pretty nice selection of clothes, I think they are a little over prices. They often have sales to make up for that. Also, the stuff is not the best quality but it's decent for teens and young adults.