BEWARE! They will not do returns for any reason. And they do not make that clear when you purchase something. They were nice and friendly (and a little pushy saying I looked "stunning" in things when I didn't). When asked about a refund a couple of days later, they were VERY rude. Won't shop there again. They are overpriced anyway. I mean, $350 earrings that are costume jewelry with no designer name? Come on. read more

In my frenzy to find a dress for my niece's wedding, I went into every dress shop I could think of. My sales person was very helpful and upbeat. She found a selection of dresses and understood what I was looking for. They didn't have a ton of items in my size. And I do think they do a lot of specialty ordering...which of course I was way too late to do. They did have some really beautiful dresses and a variety of styles. PLUS what I saw was not the same items that I had seen in other shops around town. My sales person was great and not pushy. And didn't seem to mind that I showed up in a tshirt and tennis shoes. Parking tip: there are only a few spots in the front but there is more parking around back and that parking lot exits to the sidestreet behind the shop. Definitely a spot to check out for a special dress. read more

Obviously, not your run in to find a pair of shoes in 5 minutes boutique. As previously stated, I loathe sales. Chartta box had a 40 off rack which was killin me be they were all 4 and 6 sizes. The buyers really have that Real Housewife taste! Bravo. The sales associates are all on adrenaline (just a warning). Gorgeous wedding gowns and other casual designers like Trina Turk. read more

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By far the best boutique in the state of LA! Every time I'm in NOLA I make an effort to go by and see their fabulous clothes. The staff is wonderful and welcoming and make the experience enjoyable. Wish they would expand to atlanta! read more

This is the perfect shop for the fashionista in you, especially if you're looking for a dress or outfit for a special occasion. This shop has cute little party dresses that sparkle and shine and fancier long gowns, if you need something for a wedding or party. The long gowns that they have here are out-of-this-world and look like they belong on a red carpet somewhere. They seriously look like couture designer gowns. The staff is extremely helpful and, as I looked around, I didn't feel pressured at all to purchase anything- they just let me look and ask questions, if necessary. I didn't purchase anything on this trip, but I will definitely be back at the end of the year, and hopefully I will have an excuse (or a fancy New Year's Eve party) to wear one of these beautiful dresses. read more

No as high end as it once was. Need refreshing and more selection. More choices necessary for a stop.

I went for my first time yesterday looking for a mini graduation dress and they helped me find the perfect one with the first fit !!! they even give u trial heels to get a feel of the outfit itself. LOVE ITT. prices are sometimes higher than usual but it's worth it. all clothes are from genuine designers like ASHLEYlauren. over a 5 star rating read more

Buyer Beware.... I needed a formal gown for an upcoming event, and visited Chatta Box. I told the sales person (Desiree) exactly what I was looking for. The gown had to be black, white, or black and white only. I tried on several gowns before Desiree recommended a white Sherri Hill. I purchased it on Saturday, May 25th. Several individuals that I showed the gown to asked me if it was a "wedding gown." My reply was no, it was a formal. I was buying shoes, showed the salesperson the dress, she asked me the same question. "Is this a wedding gown?" After the last question, I looked up the SKU for the gown on Sherri Hill's website. The dress is not a wedding, but a prom gown. I looked up the difference between a prom gown, and formal gown , and there is a distinction between the two. I called today May 30th, explained my concerns, and asked if I could receive a refund, and was told "no; I could only exchange the gown." The gown selection was limited, and no other selections were possible. I asked if an exception could be made since no choices were available. Desiree's response was "the owner does not refund any money ever." I asked if I could receive a store credit, and was told "no, any exchanges would have to be completed today." The owner/manager didn't even feel it was important enough to speak with me. How is that for customer service? In the past I have purchased a few items from this store, and have never attempted to return anything. I was given bad advice by the Chatta Box employee, but the company did not treat me as a valued customer. When I explained my concerns about purchasing a "Prom Gown", they didn't care. There attitude was you bought it, you keep it. It didn't matter that I have to purchase another gown, an the gown was purchase because of Desiree's recommendation. Customers really don't matter to this company. They put on a good show in order to get the sale, but did not care when I needed to rectify a problem after the sale. NOT A VERY GOOD COMPANY TO PATRONIZE. This is my last purchase ever with this store. I know I am only one customer, but if there cannot be service after the sale, the company DOES NOT deserve my business. I told two other store managers of my experience, and said the way I was treated was unsatisfactory. Customers should be as important after the puchase as they are before the sale. If Chatta Box had mission statement, it would read: Customers are only important before the purchase is finalized. They only deserve 1/2 star because they put on a good show when selling me the Prom Gown. read more

This is by far my favorite place to shop in New Orleans. This is a very upscale boutique that is also very reasonable priced. I can find anything from super casual and yet still look effortlessly fabulous to straight up high end ball gown that is one-of-a-kind gorgeous and knows how to make that WOW statement. The staff is very helpful without being pushy. They really catered to what I was looking for and what looked best on me and didn't just try to make a sale. They really want their clients to look and feel good and they take pride in their clothes. They are down to earth and made me feel very comfortable. Highly recommend this for every woman and man who wants beautiful clothes, a great experience without breaking the bank. read more

New Orleans is a great town with lots of events to go to which means we need great clothes to wear especially cocktail dresses and formal evening gowns. But one of the biggest fears that every girl has is showing up to an event in the same dress. Chatta Box is the place to go if you want to be the girl in the fabulous dress that looks great and is unique in every way. The boutique has great sales and a wide variety of prices for every budget. The sales staff are energetic and will get you excited about shopping. The only problem I had was deciding which dress I had to have...if not at least a couple. read more

If you order a dress from there make sure they actually check the size chart and measure you. I found one dress I loved but it was almost twice the price I could afford. So I chose another dress I like that I could afford. They ordered the dress without doing measurements or checking the size chart and it was a disaster. It was a tourniquet on my lower half and swallowed me on the upper half and I am big busted. After seeing how upset I was they agreed to order another dress. I could not find anything in the store that fit me well. Much to my better judgement, I had to choose a dress site unseen from one of their designers because they did not do returns. Again they did not measure or check the size chart. The dress is a whole size too big and does nothing for my shape. In fact, it takes away all my curves and makes me look boxy. So now I am stuck with a dress I don't really like, doesn't look that good on me even if it did fit, and to get it to fit, I now need to pay the price the dress cost which is back to being way past what I can afford. Plus it has a lots of lace appliques which are going to look terrable after the dress gets taken in a size. About the time I pay to get the dress to fit me, I could have bought the dress I love and looked awesome. But exchanging it for the dress that was too expensive was not an option without loosing the money on the one I bought. I am now dreading having to wear the dress at all. I am giving them a second star only because they did order a second dress. One for each miss sized dress. read more