I've been with this bank for many years but I may be leaving…read morethem because now they require the last six digits of my SS# and a security code sent to my phone to log on and use their mobile app. Adding the second security step of having a code sent to your phone was needed and over due but I don't want to have to enter six digits of my SS# for obvious reasons. I have accounts with Fidelity and other larger institutions that require the security code but none of them require any portion of my SS# to log in to my account.

If you have an afternoon to waste waiting in line , go to this branch. Why is the branch manager…read moresitting in her office when 5 people are waiting in line? No one in the drive thru but the teller sits on her computer. WHAT HAPPENED TO SERVICE? GO SOMEWHERE ELSE

This local Credit Union is convenient to do all your banking, and they got a friendly staff to help…read moreyou to all your banking need.

This is part of a small local chain of banks. Very nice local banking with a great reputation. I…read morehave been using them since I was a kid and have had no issues. The location is very nice and clean, it is a bit small than the other locations but that does not take away from the banking experience. Staff is very friendly and knowledgable, I have never had an issue working with them. If you are new to the area or looking for a local banking branch check these guys out, you won't be disappointed.

This location is cashless and they don't have a drive thru service only ATM. The inside is still…read moreopen for appointments and to talk to the associates if you have account issues. To make any type of payment on your card it has to be cashless - check, or through your account. The service is outstanding! Hailey is welcoming, friendly and knowledgeable. Joel who is the branch manager is quick to respond to questions and helps resolve issues quickly. He is always checking in with me as well to ensure I am taking advantage of my account benefits. I requested help paying a credit card without having to use the online system and Hailey helped resolve the issue quickly. The location is easy to get to, easy parking and it's kept very clean and neat. Overall I really enjoy banking with PNC

Almost every part of AAC is extremely outdated. If you want…read moreto make a deposit at the ATM, you need to fill out an envelope and drop it in. Then it gets picked up the next morning and processed. Adding a card to you mobile wallet is ridiculous. I just spent a very long time talking g to someone on the phone, verifying at least 10 different questions. Now I get to wait around 48 hours for it to be manually approved. Not recommended.

Now that the initial kinks have been worked out,I'm not pretty happy with the and I love being able…read moreto do most of what I need through their mobile app (including pain bills)! I find the Grandville and Holland locations the most friendly and helpful. Original: I'm not sure what the think of them yet. The benefits sounded really good but, so far, kind of a hassle. The teller who set me up asked if I wanted a few checks to get me started. I liked that but haven't received them yet so called to inquire about that today. I learned it's something they could have given me that day. The other issue is they never ordered my debit card until calling back a few weeks later. At this point, I'm not happy with them but am not running out the door yet either. I'll give it another month to see how it goes since I've heard good feedback from a friend.

I have been a customer of UFCU for years. They have always been friendly and quick to help anytime…read moreI ask. Their online banking app is extremely user friendly. Would recommend them to everyone

Every time i have a issue with my account, the associates there always take care of me and some how…read moreremember my name ( go inside once every 6 months maybe )also the wonderful people on the phone service. Thank you all .

Went to this service during the normal tax season and they were fine. The person doing the taxes…read morewas nice and appeared knowledgeable enough. They were confident enough to ask questions to their peers when they didn't know something, which is better than guessing and messing it up. Today, 9-3-19 the service was not good at all as the automated appointment I made to meet with a representative to handle an estate issue never showed up. I received an automated confirmation of my appointment, so I thought things were a go. Sadly, I was mistaken.

Teva is Exceptional however due to circumstances beyond my control I had to make a claim for body…read moredamage on my new car and Rhonda is Horrible to have to deal with. SLOW..... looking for excuses Not to have to pay out. Months have passed and I never heard from her. Rhonda didn't return calls.