Having been to many United Club lounges, I would say that the one here at Boston Logan is one of the better ones. There is a large seating area and the food selection is pretty good. On a recent trip, I had rotisserie chicken, Boston clam chowder, broccoli cheese soup, and figs. The grapefruit-mint-infused water was also refreshing for a hot summer day. The staff frequently replenishes food and drinks, so the buffet is always full. read more

For a transcontinental trip and an unexpected earlier arrival and TSA screening, the United Club offers a more patrician way than the cacophony of Terminal B. Ample, modern, and well suited for weary travelers, with a nice breakfast bar evoking a bygone era in air travel. The food included omelets, fruit, different breads to suit almost every taste, and a self service espresso machine that makes quite passable drinks. The receptionists are affable, courteous and helpful. Once inside, folks are busy in their laptops and smart devices. Plenty of charging docks. Great view of the flight line, especially in the morning fog lifting over the airport. read more

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A decent lounge. They open at 4:30 AM, and there was a line of people waiting to get inside. They have some standard breakfast items with some interesting beverages. Plenty of seating. read more

United Club Terminal B - Airport Lounges Near Me - Boston, Massachusetts

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This place needs better service and an upgrade. Compared to most lounges it is plain vanilla nothing. The food selection looks like more of a pot-luck than professional catering. The staff went by our row at least six times with their clean-up cart and didn't pick up several dirty glasses and plates, until I had to personally ask them to. United is treating the lounge, which is an important part of traveling, like it treats its flights; with cost-cutting, crappy service, and almost no accountability. Just another mark against a once classy airline! read more

Perfectly pleasant experience. Surprised to see the salad bar and charcuterie elements (dried fig), as well as a mac and cheese flavored with lobster bisque. Nice iced cold water. Wish that there had been someone attending the bar- might have gotten a complimentary alcoholic or non alcoholic beverage. read more

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I got on the plane with a lobster roll, chips and coleslaw. The gate stewardess were all friendly and polite. The ambiance on this plane is very comfortable all the seats are not full on this flight to San Francisco. read more

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Nice decoration, food options could be better. The front desk folks are usually nice, the rest of the staff is hot or miss, somedays it really feels like I'm bothering them others times they are great. read more

This is one of the more updated United Clubs that I've been to, which is a nice change of pace. The space itself is on the 3rd floor, accessed by the elevator near the Terminal B Legal Seafoods. The entire space is incredibly bright, with a ton of windows and a huge footprint overall. There are a lot of tables/chairs of different sizes/a big bar space, and counter seating by the windows with a lot of chargers where you can sit with a view and see the runway. The bar has the typical United Club offerings, with limited free alcoholic beverages that's lower end quality and a bunch of pay-for options. The prices are fair considering it's the airport (large pour of Sauv Blanc was $12) and the food options are decent and always feature a vegetarian item, which I appreciate. There's usually a soup, two hot entrees, a build-your-own charcuterie station, and salad options, plus a section dedicated to desserts/snacks. The service is always great and the space is incredibly clean, with workers coming to clear dishes almost immediately upon them being finished. There aren't private restrooms, however they're always incredibly clean, so it's a way better experience than using the other options in the terminal. I've spent countless hours here over the years and it's always comfortable and having the chargers basically everywhere is always nice to get work done. Not the best domestic lounge I've been to, but high above a lot of them out there and it being so bright in there is such an added plus. 5 stars for natural light, 4 for it being a basic but really decent option to kill time during your time at the airport. read more

A decent sized lounge with updates on the finishes. The floor to ceiling windows with runway views is the real draw here. We loved setting up with our lunch and watching the air traffic. There's a notable room set aside for completing your business calls without annoying other people. But being a club lounge, of course there will always be self-important dudes who feel compelled to announce their presence with loud phone conversations. Food was just okay. Definitely had better in other cities. Hightop seating is plentiful. Comfy low chairs are nice, but they're right in the middle of foot traffic. read more

Front desk racist and rude. Lady sitting on left side of the counter when exit elevator. Profiling me a minute I walk in As soon as I am approaching close . I had told her that I didn't bring my phone with me. Try Scan my ticket didn't find my passes , try United airline my credit card also did not find my passes, right away she said u don't have the pass it's $59 person . Just because I can't show over the phone doesn't mean you cannot verify me. Right ?? Do you job better next time . Racist and rude ,how do you expect me to put the nice words if I am don't get the respect same way. Train your staff United. Confirmation # E5C16T Bos - Iah 03/19/26. read more

I got a one time pass to United Club but they wouldnt let me in. There policy is that the card holder and authorized users can use the pass. I am an authorized user. Although they would not let me enter despite their own policy. They either need to train staff of their own policy, or change their policy. I'd also like to note that it was crowded in there and the lounge has a foul odor. read more

One of the worst airport lounges with incompetent and rude staff that treated me like a second class citizen despite paying so much money for my ticket! I would not recommend United nor their lounges! They have definitely been going down hill and don't know how to properly train staff to be courteous! read more

The worst "club". In desperate need of better management. Food isn't replenished so supplies run out. Poor variety of dishes and they mostly look unappetizing. Staff seems unhappy. Nice seats though. Clean restroom. But this place is a 15 min or more walk from adjacent terminal C. Definitely not worth the hike. Eat instead at Legal Seafood or Davios etc. read more

Great airport with awesome people. The ride share is a bit confusing but it works! This review must be 84 characters long so the rest of this you don't have to read read more

United Club Terminal B - Why not! - Airport Lounges Near Me - Boston, Massachusetts

My experience here was a fabulous one. It wasn't crowded, there were lots of decent eating options and real silverware, cups and plates. I never realized what a difference this makes for me, but it was nice not eating with plastic and drinking out of cardboard! The best yet was that the coffee machine was for sure working and they had different cream options, all stored in a nearby mini fridge. Service here was great too. Friendly and helpful. read more

We found out that our Spirit Airlines flight was delayed again, which left us plenty of time to use our last set of United Club passes at the lounge. We lucked out in that we made it for the tail-end of breakfast but also got to indulge in the lunch spread. Plus, I had two vodka cranberries for good measure. :) The lounge was fairly crowded but manageable. read more

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First flight of the day is delayed bc they didn't start loading luggage till departure time. You would think they would have their act together to insure this works not happen. Weather outside is perfect read more

Around 9-10am Food review They served the normal breakfast foods - Chobani yogurt, plain bagel, hot mini egg with English muffin, orange juice, cantaloupe/pineapple fruit cup, flavored oatmeal cup, Cheerios, hard boiled egg, etc.. The only thing I really enjoyed from this lounge, aside from the coffee machine that is standard in all, was that they had an avocado toast with sun-dried tomato. Other than that it is a pretty basic lounge and it's food selection in the morning is a bit of a let down. read more

I am flying premier and business class. Yet, the United lounge denied me admittance unless I paid $59 per person. I'm flying with my family and paid for business class because I know if my 6 hour holdover. The club agent said that in terminal B this is not a normal united club. I asked to look around. It is large, busy, and the food st lunch looked like hell along with the furnishings were old, tired and not with it. I went to the bathroom. No soap in any of the automated dispensers. Another guy said he asked an hour ago for them to add soap and he said he had little hope of anything. He also said his is a crappy lounge. I used to fly UA a lot, this is a reason a stopped. I am so upset and disappointed that I paid an extra $2800 for business class knowing of my delay here and cannot use the lounge. Never again. UA you are history to me and I see why business travelers do not find you to be friendly. In all fairness to UA, they denied free entry because I had a business class ticket originating in Boston as opposed to going to an international location. Still, I think the lounge access should have been provided for business class travelers. read more

I obtained the welcome bonus miles on The United Explorer Card and was accorded two flights to both Buffalo and Virginia, as well as two passes for the United Club. Easily the most generous airlines when it comes to rewards! This club is really nice. My flight was delayed by an hour due to a storm and I barely noticed. The front desk staff helped me with my delay. You can sit right by the window and see the planes come and and take off. I munched on fresh salad, New England clam chowder, and a cappuccino. There is a abundant reading material and an overall excellent place to spend your time. read more

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Having visited the United Club here several times over the years, I finally decided it's time to write a small blurb about it. For an outstation United Club (i.e. one that is not at one of United's hubs), the BOS location is one of the better ones IMO. It's one of the first clubs to feature the more modern finishes and provide updated furniture, which I find most useful because of the large number of power outlets available (although some are of questionable use - I feel like United definitely skimped on the quality of the outlets themselves). It's also one of the largest from a footprint perspective; every time I have been here, I do not recall it ever being so crowded that I had trouble finding a seat. The club itself has great views facing out towards the taxiways and runways - great for aviation enthusiasts, but it can get pretty bright depending on the time of day. The food selection is pretty standard as far as UA fare goes, although on my most recent visit, I did feel that the fresh food selection (itself a huge upgrade from the pre-packaged stuff present during the Jeff Smisek era) was a bit lacking relative to other offerings I have encountered in other United Clubs. I would need to come back at another time of day to opine overall, but the food has never been the primary reason to visit a UC; it is more to get a respite from the crowds in the terminal. In that sense, the BOS UC is a pleasant oasis to spend some time (hopefully not too much - otherwise your flight is probably delayed) before flying off. But relative to some of the other clubs in United's network, the Boston location is one of the better ones. read more

This is probably going to be my favorite United Club for a delicious reason. I had a chance to use this lounge for the first time a few days ago on my work trip. I have wanted to come to this one at Boston Logan Airport because I read somewhere sometime ago that lobster rolls were served at this United Club. So I went in here looking forward to grab a lobster roll or two, but I could not find it. I asked one of the attendants and she told me they no longer serve lobster rolls. She said that was for a limited time about a year ago. What a bummer. However, instead of lobster rolls, they had New England Clam Chowder. I was happy with that because I remember paying a good amount of money for a cup of N. E. Clam Chowder at the Legal Seafood at the same terminal before. (And this clam chowder tasted exactly like Legal Seafood's!) I had a plate of healthy salad, an apple, some cheese with crackers, bread and two cups of N. E. Clam Chowder. I was a happy camper. But please start serving LOBSTER ROLLS again. read more

Very pleasant airy and spacious place to hang for a bit. Light fare. My favorite was the iLLy espresso machine. Clam chowder, taco bar, cookies. read more

United Club Terminal B - patron tequila less than $10 - Airport Lounges Near Me - Boston, Massachusetts

Very clean and nice location, most of the time they have a good verity of snack, some time even soaps like today they have clam and more, it's nice atmosphere usually a little busy usually but there is always a place to sit down, plus the staff is nice, they keep the place extremely clean, so it's a big plus, so even if you have to pay to get in it's one of the locations that I would recommend to go!! read more

United Club Terminal B - Airport Lounges Near Me - Boston, Massachusetts

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The food is good and lounge set up is nice. Some of the people behind the counter could use training on treating people ALL people with courtesy equally. read more

Pretty cool perk when traveling. The atmosphere was quiet and a total different feeling from a regular gate. The was a pretty nice big bar, coffee bar with espresso and a full spread of breakfast/lunch items. There was also several Fresh fruit flavored water. Patrick my bartender was really pleasant and nice to chat with. Everything was very clean and more than enough areas to plug your cell/laptop or whatever. I will definitely use these passes when i have a chance. read more

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I visited this club in November 2022. The space was clean and almost empty when I visited. There was plenty of seating. The food selection was decent for a domestic airport lounge: a small salad bar, cheese and cold cuts platter, a couple soup options, chips and salsa, one finger sandwich option, a couple fruit items, cookies and cake. The clam chowder was tasty. The salad bar was passable. There was also a bar that looked well-stocked though I didn't order anything. Clean bathrooms but no showers. No nap rooms or designated quiet areas. All in all, this club's a good place to pass the time waiting for a flight. read more

United Club Terminal B - The clam chowder was tasty. The salad bar was passable. - Airport Lounges Near Me - Boston, Massachusetts

First allow me to preface this review on the fact that I do not pay to use UC's at any US airport, my company does, so when it's a service I pay nothing for my standards are not what they might be if I was forking over the money myself. United is unlike some airlines in that airport club membership is not bestowed unless you pay, regardless of how many miles you may have. United has a tiered system for frequent travelers called Mileage Plus. I am currently a Platinum member, but even the top"1K" tier above me still has to hand over cash for club usage, though I believe it is at a discounted rate. I find this rather lame personally, as I suspect many others do as well, though this is outside the scope of the services and amenities of this club in particular. My job requires me to spend a great deal of time in and out of Logan airport, and if I have to be there for any length of time I always make a mad dash for this place the second I get past security. Wait until you have a flight delayed for a couple of hours or more and you will quickly learn to appreciate this place. I have been to UC's at several other US airports and this one is my personal fav. It has never been particularly crowded at this UC, which is odd considering the one I go to at O'hare is always a zoo (much like O'hare itself). Staff here has been impeccably friendly in that signature New England kind of way, and the Wifi here is fantastic. Logan airport itself does have free Wifi, but to call it awful would be a compliment. It's functionally useless much of the time. Seating is comfy and the view looking out onto the runways is pleasant on a clear day. Food and snacks here are adaquate but nothing that would set the world on fire either. The breakfast is just a marginal step above what you would likely revive at the breakfast buffet back at your hotel. They have wine, beer and cocktails also of course, but no top shelf liquor to be had unfortunately. Overall, 3.5/5 would be my overall position at this club though I rounded up to 4 for the purposes of Yelp, and I have been to many different United Clubs at several different airports. This is a pleasant oasis to hang out in before a flight and a veritable gift from God himself if you are faced with a long flight delay. Access to the United Club does spoil you immeasurably after a period of time. Don't believe me? Wait until you are faced with a 4 hour delay and the United Club at the airport you happen to be at is under construction. Being cast out with the masses back to the terminals to screaming babies, attitudinal airport employees and only slightly organized chaos will make you count your lucky stars. read more

United Club Terminal B - Airport Lounges Near Me - Boston, Massachusetts

Clean, well-lit, and comfortable. Good snack and drink selection--the three fruit-infused waters are refreshing. I was severely disappointed to see such widespread use of unsustainable dining accessories. No glass, ceramic, and metal, only STYROFOAM plates and soup bowls, plastic cups, paper cups for hot beverages, and plastic flatware. This is incredibly wasteful and irresponsible, United. read more

United Club Terminal B - Airport Lounges Near Me - Boston, Massachusetts

The United Club at Logan was my first experience in a United Club and I was not impressed on any front. Other than getting away from the busyness of the main floor, there wasn't much being offer in the club that I could partake of (or wanted to partake of). First, food - clearly, they did not do much consideration for any kind of dietary restrictions. So essentially, if you'll shovel anything down your mouth, the club's food *might* be of interest. Second, beer - isn't one of the best perks supposed to be complimentary alcohol? Well yes, you do get complimentary beer and wine. But the reason it's free is because it's not something anyone should pay for. While I cannot vouch for the quality of the house wine, the beer that was complimentary was domestic crap like budweiser. Only if you wanted to pay some ridiculous sum could you get Lagunitas. Now, I'm not saying Lagunitas is the worst beer out there but it's certainly not the best and definitely not something that I would pay more than $5 for anywhere. Are other United Club's any better??? I hear Heathrow is quite the experience, so maybe I'll have to skip their domestic club experience going forward. read more

I have been to pretty much every United Club in the US and this is by far my favorite. It's a beautifully designed space above terminal B, providing amazing views of the runways. I could sit here all day and watch planes take off and land. It's a very airy and modern club, one of the newest UCs in the system. And it's never over crowded. They offer some breakfast items in the morning, and light snacks during the afternoon. The bar offers free beer, wine, and house cocktails (no champagne unfortunately). This club truly is a wonderful place to spend time before a flight, and sure beats sitting in the crowded and noisy terminal. It doesn't make sense to me that people are giving this United Club low ratings because they didn't have access to the club. It seems childish. Having been to this club location over 75 times this year alone, I can genuinely attest to the quality. read more

Totally digging this place. The view is awesome, the breakfast buffet has healthy choices, and the design is chic and modern. I just might consider joining. It is quiet for the most part, unless you get those noisy families that straddle their cranky kids. United Staff for the most part is very pleasant and genuinely nice. I even got a phone call from the baggage claim office indicating to me they had my bag and that she would be putting it aside for me. It's the young African American United Airlines employees that generally don't look happy and stare back with a glare as If I'm stupid for asking a question. Yes, I went there. And no I'm not racist. It's an observation I've made over the years in many professions. Overall the experience of the pleasant staff overrides all the other minor glitches in the system. read more

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Overall: 6/10 Additional Notes: A very typical airport lounge, but one of the better one's I've been to. The alcohol they provided is mid shelf at best but for an airline lounge, that's expected. The service was decent but it was a bit crowded on a Sunday afternoon though. All in all, it's not a bad lounge. If you've got united club card or a friend who does, go check it out before your flight if you can. TIP: A united club card (the chase one with $550 fee) can bring up to 2 guests AND you DON'T have to fly united that day either. read more

United Club Terminal B - Airport Lounges Near Me - Boston, Massachusetts

Better lounge than Newark IMO. Certainly less crowded. Right next to gate B22. You need to take he elevator which is not marked that well. read more

Clean, quite, spacious. For the soup they had decent Boston clam chowder, which was a very good touch. One of the better United lounges. read more

United Club Terminal B - Airport Lounges Near Me - Boston, Massachusetts

Saturday afternoon pretty empty. Basic assortment of food hummus, salad, chowder. Very clean. read more

United Club Terminal B - Buffet - Airport Lounges Near Me - Boston, Massachusetts

Of all the United Clubs I've been to, this one was really skimpy on their offerings. They served clam chowder of course being in the Boston area but the pot was empty. no drinks were available in the fridges like bottled water. most of the items took a while before they were replenished. I was literally in there and started taking the cookies because I had no other choice with no other foods were available. I felt like my club pass was a waste for coming in here. If you wanted drinks like a soda, you had to go to the bartender who was either doing something or not present. If my card was expiring, I would probably come here to sit and charge my phone in a quiet place, I wouldn't come here and waste another pass. read more

United provided a sneak peek to its premier flyers on Monday to this beautiful new club. The view of the runway is stunning. There are power outlets everywhere. What a relief that we can leave the Terminal C behind. I just hope that the club will be big enough for resurging air travel. read more

Among all United Club Lounges, this is as quiet, airy and as serene as it could get. This can be accessed by elevator near gate 24, terminal B. The whole lounge hovers above the floor below. I love the large floor to ceiling windows. However, although this is as good as it gets, I can't give it five stars because the gold standard of lounges to me was the Munich Lufthansa lounge which provided a wider selection of beverages, free beer and food on a buffet-style table. read more

United Club Terminal B - Serenity... - Airport Lounges Near Me - Boston, Massachusetts

The lounge itself is nice and overlooks the runways so you can watch the aircraft arriving and departing. Food is the same old same old as other locations. read more