Today's experience at this clinic was unacceptable and deeply unprofessional…read more I clearly confirmed both at the time of booking and again upon arrival that I was scheduled for a regular dental cleaning. I have received regular cleanings many times before and am fully familiar with the procedure. There was nothing about the service I received that differed from a standard cleaning. Only after the service was completed did the clinic claim that this visit was a "deep cleaning follow-up" and attempt to shift the billing responsibility to me by instructing me to contact my insurance company. This is completely inappropriate. I do not accept responsibility for services that were never explained, never consented to, and were retroactively reclassified after treatment. Any billing issues resulting from this misrepresentation are the clinic's responsibility, not mine. The situation was further aggravated by the rude and unprofessional conduct of the front desk staff. As a non-native English speaker, I was treated with clear disrespect. During the interaction, staff explicitly referred to me using terms such as "female" and "Asian," which was unnecessary, inappropriate, and deeply troubling. This behavior reflects racial and gender bias and made me feel targeted rather than assisted. I expect healthcare providers to act with transparency, professionalism, and basic respect. This clinic failed on all three counts. Based on this experience, I cannot recommend this clinic to others.

Had implants done there paid over 15,000. When it came time…read moreto get new plugs so the implants were tight again I was told the dentist was gone and they don't do implants. So now I'm stuck with loose implants!! No other dentist will help me.

I went in for my 6 month checkup, the office got me in on short notice since I found out I had a…read moreday off. As always they were friendly and professional. Dr Cheng is patient with me and answer all of my questions. He never rushes and is very thorough during the checkup. I will be seeing him again in 6 month.

From the owner: When properly cared for, your smile can last a lifetime. We provide a full range of dental services…read morefor both Children and Adults. Our dentists are gentle and friendly, and we strive to make your experience as comfortable as possible. If you have a dental phobia, we take the time to ease you into treatment. No one should be afraid of the dentist.

I've been to quite a few dentists over the years, but without a doubt, Dr. Biegel, DDS, is the best…read moredentist I've ever had. She performed an All-on-4 procedure for my husband, and from start to finish, everything was flawless. He's never had a single issue, and the results were beyond our expectations. What really sets Dr. Biegel apart is her genuine care and dedication. She consistently goes out of her way to accommodate our hectic schedules, always finding a way to fit us in. On top of her expertise, she's incredibly kind, patient, and approachable. We feel truly fortunate to have found her. Highly recommend!

OK, I feel I'm being a little mean on this review...but I just can't bear to give another star…read morebecause I don't feel my visit to this office was "A-OK." I definitely have experienced better dentists in my lifetime. Here's why: 1. I waited over 20 minutes for my appointment...probably close to 30 minutes, for my initial early evening appointment. I was the only one in the waiting room. But I'm not the type to continue to glance at my phone for the time to express my impatience. I just sit and suck it up. 2. The hygienist was a very sweet woman, no complaints about her. OK, maybe one...she was a little loose with her dentist chair talk for my taste. However, she did do an excellent job cleaning my teeth. 3. The actual dentist didn't seem to want to spend any time with me at all. Granted, the dentist apparently was sick and almost cancelled all her late afternoon/evening appointments. Well, I kind of wish she had cancelled mine and rescheduled because I felt very neglected as a patient when she tried to glance at my x-rays and say everything was OK. I really wanted her expert opinion on one of my fillings and she didn't seem to care.

Dr.Patel and his team are wonderful! They're efficient and very reassuring. He did a great job with…read moremy veneer!

Customer service is terrible. I called to make an appointment for a cleaning. I made it clear…read morethat the cleaning needed to happen that day and was told it would. When i arrived and got in a chair i was told i needed a full set of x rays although i dont have any pain. I said fine, ill do the x rays as long as im seen today, i was told there were too many people ahead of me and the cleaning wouldnt be possible. Waste of my time. Lied to me. I was told the cleaning would happen. Unprofessional.

Had to call for an appointment when an old filling detached from my tooth. I thought it would be a…read morecomplicated fix since the cavity was substantial, but Dr. Michael Cheng took me in for an initial consultation and confidently determined the series of steps he would take to fix my tooth. Since I'm an inquisitive patient, I appreciated Dr. Cheng's patience to clearly explain each step of the process. Sure enough, the procedure was quick and painless just as he described. Dr. Cheng was able to engineer/craft a portion of my tooth back using filling, and my tooth is now as good as new. He has even called back to follow-up on how my tooth has felt a few weeks after the procedure. For a highly skilled dentist who is patient, experienced, and caring, call Dr. Cheng! Your teeth will be in good hands here.

I was looking for a new dentist and I came here recently as a new patient. I was referred by a…read morefriend who has been going here for awhile now. Overall it was a great experience. I got an appointment pretty quickly so it was really convenient. The wait time in the waiting room was short. What I was surprised about and actually really liked was when I was in the chair, I was literally with the dentist the WHOLE time, unlike my old dentist where I saw him for like five minutes and he had his assistants working on me. I had to come in a few times to get my teeth fixed so I actually saw both dentists, which are father and son. I really felt like the dentists here really pay attention to their patients and really try to help them out. I did not felt rushed at all which is always my concern when I go to the doctor. I was so happy with my teeth afterwards. They felt so clean! I will definitely be coming back.

I have been coming to this location for over 5 years. Had my last appointment…read more 12/12. I came back for a follow up treatment 1/16 and they cancelled my appointment due to a balance of $79 I was not aware I had. apparently I was told today they automatically cancel an appointment if there is a outstanding balance. Will no longer be recommending this dentist location.

Total disrespect and ignorance of insurance. Even though…read more Delta Dental College Choice Insurance plainly states "As a reminder, the State of Illinois is a self-funded plan and as such, Delta Dental of Illinois reimburses dentists once it receives funding from the State. Delta Dental of Illinois does not control the timing or funding of claims payments to State of Illinois dental members or the dentists who treat them." The billing person at this location will threaten patients with sending the account to COLLECTIONS unless they pay at once. From Delta: "Delta Dental Network Dentists In accordance with the Delta Dental network dentist agreement, State of Illinois Group Dental Plan members who receive services from Delta Dental network dentists cannot be charged upfront for any other amounts other than the following: Applicable deductible Services not covered by the plan Amounts greater than the member's Schedule of Benefits but up to the dentist's contracted network amount Any amounts exceeding the annual benefit maximum" https://www.deltadentalil.com/employers-groups/soi/dentists/

I needed to get a root canal done so I flew from California to Dental Center of Hammond to see Dr…read more Ayangade. Hands down the BEST oral surgeon in the country. I'm sure everyone knows that going to see a dentist is very dreadful. But I'm telling you, I flew across the country to see Dr. Ayangade for a reason. The procedure is painless and quick. He did it swiftly and seamlessly before you know it, it was all over. He's very good at what he does with great sense of humor. Definitely will be back with any dental work in the future. Thank you Dr. A !!!!!

Long story short...I had an appointment for a teeth cleaning. I was told that my insurance policy…read morewasn't active and had ended June 2018. I was confused by this but figured maybe I brought an old card by mistake so I left. I ended up calling the number on the back of my card while in the car and was told that my policy is indeed current. I went back to speak to the woman that told me my insurance wasn't active and informed her that I called my insurance company and they informed me that I am current. She shows me a printout of what the insurance website indicated and under benefit information it has two policies. One states that I'm current, another states that it ended in 6/2018. Confusing...yes. But nevertheless, the same information she interpreted as inactive, is the same information that indicates my insurance is active. She attempted to tell me the policy that is active is for medical, which I informed her I have a completely different insurance company for medical. To make matters worse the bottom section of the page labeled "member eligibility" clearly states end date is "current" and my active benefits are "dental". I can understand an individual making a mistake. It happens we all are human. I can understand that a dentist office gets busy and you may not have the time to call an insurance company to verify eligibility so you check the website. But when someone else lets you know that you made a mistake and confronts you about it an unprompted apology can go a long way. Instead, once I mentioned that this ordeal was an inconvenience and waste of time, I was then given the typical response of "I'm sorry for the inconvenience". I promptly asked for the paperwork I completed with my personal information and left. Proceed with caution if you're a new patient. Their lack of customer service put a bad taste in my mouth.

Dr. Raj and his male assistant was awesome! I have an unnatural fear of dentist but Dr. Raj was…read morevery comforting. He took the time to explain the procedure step by step and he made sure that I experienced minimal pain. As a healthcare professional if you're looking for a dentist that is kind and compassionate as well as well verse in dentistry you can't good wrong with this office. Never felt rushed or pressured. Kudos to the team!

I guess I should have checked these reviews before I set my appointment…read more I set my appointment through the number on the website. I completed all of my paperwork early. I arrived for my appointment and had to resubmit my documentation all over. I was seen by the hygienist, I was given a look over by the dentist. I was told that I would be contacted with a treatment plan the next day. It's been 3 weeks since the appointment and I haven't heard anything. I've called their listed number about twice a day for the past 3 weeks and haven't been able to get through. I went through the prompts and reached a call center. They attempted to reach the office and were unable to do so. They stated to me to keep trying. So I've set up an appointment with a different dental office instead.

Staff here were friendly and professional. They made me feel comfortable. They really cared about…read moregetting me out of pain.

From the owner: The dental practice of Daniel M. Bade, DDS, in Hammond, IN, has been providing gentle dental care…read moreto patients of all ages since 1978. Dr. Bade is a Diplomat of the American Academy of Pain Management and will go that extra step to make your check up or procedure is as gentle and comfortable as possible. Our dedicated dental team looks forward to serving your entire family and answering any questions you may have about our procedures. Come to our office for: Implants General and preventive dentistry Whitening Cosmetic dentistry Pediatric dentistry Invisible braces TMJ treatment Extractions Root canals Bridges and crowns For over 30 years, Dr. Bade has provided exceptional dental care to people of all ages. He is very experienced in dealing with TMJ and facial pain, and even treats sleep apnea and snoring. He hopes to become the dentist that you and your family can always rely on. Ca