We have been members of SouthStar Bank in Georgetown since the 2nd day it was open. We LOVE the…read morestaff. They always greet us with warm welcoming smiles. They are so eager to help us and we never feel like we're "bothering" them when we're there. Our favorite teller is Bailey. She's so sweet every single time we come in, no matter what time of day. She always makes time to smile and say HI. And Stephanie Chaffin, the Branch Manager, is absolutely amazing. We've known here since she first started there. She's so helpful and always answers our questions. GREAT JOB to all of the staff at SouthStar Bank in Georgetown! We're so GLAD you're here.

Great friendly and professional service. Handled well by all. Stephanie handled a lot of…read morecomplicated transactions well. Martha Molina is super friendly and always recognizes me and helps quickly at the counter. Great Job here and with the staff at the Leander location as well. Hats off!

Georgetown Mortgage seemed like a decent mortgage company, at first. Until we received our escrow…read moreshortage amount (which was incorrect). We were told by 3 separate people that we would be receiving an escrow reanalysis & then could pay the correct escrow shortage amount. During this process we also wanted to look into dropping our escrow account & managing it ourselves. We were told that we could request it & they would send us information in the mail. So that's what we did. Today we received a letter in the mail stating that our mortgage had been sold & another company was taking over. Still waiting on our reanalysis & dropping our escrow account we contacted GT mortgage to find out where we were in that process & how we could pay our shortage. Not only were we told that our shortage would now have to go through the new company we were also told that GT mortgage doesn't allow anyone to drop their escrow account. Oh, & we were told that there was not a reanalysis being processed. So, we were lied to. On more than one occasion. And who knows if we'll make the deadline to pay the shortage. Now, our monthly mortgage has gone up & our hands are tied. I do not recommend GT mortgage in any way, shape or form. They seemed like a fine company at the beginning. But the moment that you need something from them you'll get empty promises & a plethora misinformation.

We went through Georgetown mortgage to handle the sale of our home. We were handling the sale…read moreourselves with the seller being that it was our neighbor and we trusted each other. Georgetown walked us through the process everything came out perfectly and we have no complaints. We wanted to use georgetown mortgage when we sold our first house but unfortunately the buyers agent put us into First American title company with Teresa Wilcox and all of our money was stolen and we still have still not been funded. It's been 2.5 years. I also find it very strange that the yelp we put on Georgetown mortgage originally is missing. So here it is again, with more detail.

We were introduced to Melanie @ Thrive through our realtor, Zach Wallace. She has been an amazing…read moreguide through this entire process. From starting with our plans for a new build and then switching to a resale home, Melanie was there every step of the way with helpful guidance and advice. Always a phone call or text away, Melanie made sure we were in the best position possible to purchase out new home.

Fabulous experience with Mike Litwin. Our friend who is a realtor recommended Thrive. Mike was…read morequick to answering any of our messages. Always had an answer to our questions and was very informative. No complaints on our end!

Had the best experience working with Leahy Lending! I had a extremely complicated situation with my…read morebuyers and Ryan and James saved the deal and were wonderful to deal with. I highly recommend these guys! Trusted and true!

I had shopped multiple lenders looking for the best rate and someone that would advise me on the…read morebest path. It wasn't even a competition between the lenders, Leahy lending was by far the best. I worked with James on a refinance and he advised me as if it was his own home. The other lenders were obviously just trying to rush through the process and just get it closed, but James at Leahy Lending took the time to actually tell me the pros and cons of different paths and advise me on the best way to meet the goals that I wanted out of the refinance. I would highly recommend Leahy Lending to help with a new home or refinance. They can make a very confusing and process approachable and easy to understand.

Lana and her team is amazing. She is very knowledgeable and does her homework and research…read morethoroughly. She was able to get me the best rate in such competitive market, but that was not the best thing. Our seller had so many reservations about the VA loan (wanted to sell to someone with conventional loan) but when seller and their agent talked to Lana and asked so many questions, Lana was extremely patient and addressed all their concerns and finally we got our offer accepted just because of Lana Jern. She remains so busy but she or her team-member always found time to respond to any of my questions. 100% would work with her again. Summary: Extremely knowledgeable, puts clients interest at the top, result driven, courteous and friendly

Barb is a wonder woman! She helped us for 3 years to build our credit and prepare ourselves for the…read morehome buying process here in Austin. Shes amazing with communication, she's amazing with helping you understand verbiage that's confusing, and she holds your hand all the way through to the end, but also beyond. Barb also hooked us up with the perfect realtor to fit our style/needs. 10000% recommend using Uptown Mortgage for your home buying needs. It'll be the best decision you make!

Cheryl was great to work with. An attorney friend recommended me to her, and I'm very glad that I…read morelistened. I had previously been trying to work with my bank, USAA, and it was a real headache. I was never able to speak to the same rep twice, they weren't clear about what I needed to do to get my numbers where they wanted them, and they didn't seem that invested in the process. Cheryl sat down with me and spent time to figure out a plan to get me where I want to be. I'm a small business owner, so getting a mortgage can be even more complicated than it is normally. She gave me a very clear action plan on what I need to do to get the mortgage I want. Really couldn't be happier with her level of service.

My wife and I closed on a house yesterday in Georgetown. Cheryl and Jeff put my loan together…read more Two requirements for a mortgage lender. First is they need to have a strong back end. The local contacts don't ever actually float the mortgage, they assemble the information and submit it to the underwriter who in this case is SWBC in Houston. Secondly they have to be able to understand the input information and get it assembled in the right way to forward it. Huge bonus points if they are professional and nice and dedicated and answer the phone and care about what they do. I'm a veteran and small business owner the combination of which one would think was not that unusual. But the first lender (who worked for the builder) spent three and a half months trying to figure it out only to tell me the week before closing that I could not get the loan. Fortunately my realtor sent me to Cheryl and Jeff. In two weeks with a minimal amount of pain (on my end) they were able to put everything together and get us to closing at a good rate and a wonderfully small cashier's check required. And they got all the bonus points. They are exceptionally nice, professional, accessible (that should be moved from the bonus section to required section) and dedicated. To ME. Working late into the night on my package and just cheerful about it (that part was unsettling.. they are invariably cheerful). I would not hesitate for an instant were I to start again today. Cheryl and Jeff have my thanks and lifetime loyalty.

This review is long overdue. I highly recommend Doug and his team at Caliber. We went through a…read morecouple other loan companies and were told that we wouldn't be able to purchase another home until winter of 2017 due to some issues with our rental property in another state. Our Austin lease was up, and there was no way I could stay in the house that we were renting, with that landlord, for another month! We were going to move out, rent an apartment, and then move again when we purchased a home in December. I am so grateful that I ran into Doug's website while researching another type of loan. To make the long story short, Doug made it happen, with a rate that was less than 4%, and we were able to move into our new home a day before our lease was up! Doug made what I thought was impossible happen, and we are now currently preparing for our first holiday in our new beautiful home.

My husband and I give Doug Smithe, from Caliber Homes, five stars for his commitment to provide…read morehigh quality service. Doug was recommended to us after we have gone through an awful experience with another lender. Our case was a bit unusual, as my husband is a Texas veteran. My husband contacted Doug, and within 48 hours, we were on our way to purchasing our new home. My husband and I are no nonsense type of people, who accept nothing but the best. Doug was able to exceed our expectations. He proved to us that he is a reliable professional with great communication skills. I recommend Mr. Smithe without reservations.

As a real estate professional myself, I was extremely impressed with the way Tracy was able to…read morenavigate my extremely complicated lending approval process. Her ability to underwrite self-employed individuals to meet strict lending standards to secure a jumbo loan was beyond impressive. Would absolutely recommend her and will likely use her in the future for all my home loan products.

I have worked with Tracy for three years. She is knowledgeable, professional and responsive. She…read moreis a great team player and takes great care with her clients.

We are so fortunate to have worked with Dylan Hite for our long-distance move to Austin. He was an…read moreinvaluable resource in helping us narrow down the best residential areas for our family and scheduling showings on short notice. He was also an incredibly responsive communicator, which was critical given our aggressive timeline. Moving from the Northeast and unfamiliar with the area, we relied on Dylan for guidance throughout the process, and he went above and beyond to answer all our questions and help facilitate solutions. Our experience with him was truly phenomenal - very professional and just an all-around great guy. We wholeheartedly recommend Dylan to others and would love to work with him again in the future!!

When we began our search for a home, we thought we were looking for a realtor. What we found in…read moreLaura Tomaszewski was so much more. From day one, Laura took the time to truly get to know us as people. She listened carefully to what we liked and didn't like, understood our goals, and took the time to learn what was most important to us in finding the right home. She didn't just help us search for houses... she became a trusted advocate who genuinely championed our interests every step of the way. Laura went above and beyond in ways we never expected. Every property we considered was thoroughly vetted, not only for its features and condition, but also for potential issues that could affect us down the road. Whether it was physical concerns with the property, deed restrictions, HOA requirements, or anything else that might impact our future enjoyment of the home, Laura dug deep and made sure we had the information we needed to make confident decisions. What impressed us most was the level of care she brought to the process. She evaluated each home as if her own family were purchasing it. We never felt pressured. We never felt rushed. We always felt protected, informed, and supported. Buying a home can be stressful, but Laura made the experience as enjoyable and stress-free as possible. Her professionalism, attention to detail, knowledge, and genuine care for her clients set her apart. She isn't simply selling homes... she's helping people create the next chapter of their lives. We are incredibly grateful for everything Laura did for us and would recommend her without hesitation to anyone looking to buy or sell a home. If you want someone who will truly have your best interests at heart, Laura Tomaszewski is the person you want by your side. Thank you, Laura, for helping us find not just a house, but a place we are excited to call home.

Had an amazing experience working with Tracy and Michelle. They fought to earn my business against…read moresome other impressive loan offers. I was extremely grateful to have them working for me on closing my first home. They put in a lot of work making amendments and communicating changes to balance out concessions on the closing costs. They were readily available to offer advice on how I should balance my loan. I look forward to working with them again in the future.

I'm very happy with this community bank. They have always treated us well, very friendly staff.read more