I would give this office 0 stars if I could. My experience here was incredibly frustrating due to…read morethe complete lack of organization and professionalism from the front desk staff. I arrived exactly on time for my scheduled appointment and completed the check-in process immediately. Despite being prompt, I sat in the waiting room for over 30 minutes while multiple people who arrived long after I did were called back before me. When I finally approached the front desk to ask why I was being ignored, the staff was dismissive and unprofessional. It is clear that this office does not value its patients' time or have a functional check-in system. If you're looking for a medical provider that is organized and respectful, look elsewhere. I will not be returning.

Good service and treatment. Sign in on computer could be…read moreconfusing. My tech listened to me.

For the second time this year, went to Sameday Health website to book COVID test, using the…read moreSterling VA location. The website is fantastic, easy to navigate and find appointment times. Booked it for the next day, arrived right on time at 10:05 AM. The line freaked me out, I thought Id be there an hour. Fortunately, the employees are truly incredible at their jobs. Line moves quickly, show them QR scan and ID, stay right in your car. I was out of there in 15 minutes, easy stuff.

Got 2nd vaccination shot here as well and want to reiterating how easy peezy lemon squeezey the…read moreentire vaccination process was for my son and would be the same for anyone! Sameday Health is a drive-through & by appointment only site and it's all done from the convenience of your car. They are fast efficient and friendly! What more could you ask for!

Great concierge service. Dr. Siavash Sobhani is a great doctor that enjoys building relationships…read morewith his patients and keeping them healthy. I recommend his concierge service as I tried many before and not one has came to par with Dr. Sobhani service.

From the owner: PRAEVENTUS is a medical concierge program offering one of the most advanced, individually tailored…read morephysical exams in the Greater Washington Metropolitan area. PRAEVENTUS uses the most advanced medical technology and individually tailored program for its clients.

I think they're gone. If not, they should be. Terribly run, doctors work at but not for the…read morepractice so nobody's responsible for billing and scheduling errors,

Doctor is always running behind by at least 45 minutes. She is only in office once per week…read more Frustrating when other support staff are laughing and carrying on while you are kept waiting. Could at least call you in advance to let you know when they are running late.

Walked in and I had forgot to make an appointment, they took me anyways and got my blood work done…read morein less than 5 minutes, and was some of the least painful blood work I've ever had.

Bad experience with facilitating a FedEx pickup of my blood sample. Blood was drawn by 1pm December…read more10 2025. I was made to wait over 10 minutes for the draw even though nobody was else was in the center (critical because it may have prevented a Fed Ex pickup). Center was made aware that a FedEx pickup was crucial due to the 3-day window for receipt of the sample by a lab in Wisconsin. Representative could not guarantee pickup and, as an alternative, did not allow me to take the sample by hand to another FedEx center, citing company policy. Fed Ex arrived at 3:12 pm, unable to make a pickup, also was unable to make a pickup the next day between 8 and 12. This is a health care concern for me, I may need to do another blood test. Alden A.

I had my first doctors appointment here with Dr. West on Monday and I am overall please with the…read morepractice. Dr. West was pleasant and helpful and her resident is amazing and will make a great doctor on her own one day. Tammy the nurse was funny and such a sweet lady. The receptionist was helpful and pleasant and again i am glad I picked this practice. Now for my suggestions: 1) If you are going to be running behind please let the patience know 2) When patients schedule appointments for annuals give them the option of coming in and getting a baseline and then doing blood work and rescheduling their appointment for 2 weeks later. Or just scheduling the blood work first and coming in once you have the results. So you wont have to come in the firs time and waste so much time. Now all that above I can deal with... however what I do have a huge complaint about is the phlebotomist Cathy (I believe) I understand she gets off at 4pm and i understand the dr was running behind which isn't her problem. However, if the dr sends you a patient to have blood drawn especially after fasting all day please drop the attitude and all the huffing and puffing and slapping of the computer mouse on the table to make the computer work faster (its not going to work) I even tried to lighten the mood up by talking about the big comfy chair they had for blood draws and she had nerve to roll her eyes. She asked me to make a fist I did but she got an attitude like my fist wasnt good enough and gave me the ball to squeeze and after she got the needed in the blood wasnt filling fast enough so she proceeded to move the needle around in my vein to try to make it feel faster so she could get out the door. Then once she was complete. She said " all done" and turned her back towards me and went back to the computer. No have a nice day .. do you know how to get back to the front desk.. no personality and all attitude. Again i understand you were suppose to get off 15 minutes prior but this is your job and when you work in any medical field you will not always get off on time so suck it up buttercup. So minus the horrible experience at the end the rest of the practice is amazing and I would highly recommend to anyone working or living in the area. You may want to get your blood work done by someone else though.

Review for Dr. Eileen West-Inova Doctor, Vienna, Virginia:…read moreNormal business practice according to her staff include over one and a half hours wait minimum with each appointment! My first appointment I came 15 minutes early as instructed by her office. I waited another 45 minutes then asked how much longer it would be they said another 45 minutes. At no time did anyone approach me to inform me of any time issue although they knew I was waiting. I rescheduled appointment. Second appointment showed up a few minutes before appointment time, desk person told me it would be 45 minutes. I waited ONE HOUR then asked when the doctor would take me. The person at the desk said the doctor knew I was the rescheduled appointment but it would be at least another 45 minutes.Again at no time did anyone approach me to inform me. TOTAL WASTE OF MY TIME! NEVER has anyone called to apologize. I am a VERY patient person but this was unbelievablly rude. This doctor should be required to take a time management and best business practices course. This does not look good for Inova that she represents!

I paid for my appointment to lesson to Dr. Raya's sales pitch. My friend and I paid for our…read moreappointment at the time of the seminar and we were told that Dr. Raya will evaluate our health condition and provide a blood test which would be included in the initial payment. We paid for the initial appointment and it was nothing, but the sales pitch. Very unhappy.

From the owner: At the Vitology Institute in Tysons Corner, VA, we can show you how to access the leading edge of…read moremedicine. We use a functional medical approach to manage and prevent chronic diseases that stem from lifestyle choices, environmental exposure, and genetic influences. We partner with our patients not only to seek comprehensive answers for their health concerns, but also to develop a plan for wellness aimed at improving their quality of life. As patient-centered practitioners, our mission is to elevate the health of humanity, one individual at a time.

Very smooth, on time and professional. Shinnell had a great bedside manner, and was kind with my…read moreyoung children when she came to do my blood draw. I had previously used GetLabs which is more expensive and you can't get a hold of the flobotomist if they are getting late or can't find parking. Shinnell replied to my inquiry when I trying to change my appt location and she even provided me her direct cell which I could contact, so I wouldn't worry that she'd go missing while I was fasting for my labs. The labs went straight to my doctor. I will definitely be using the service again.

I highly recommend Trustcare Labs. Very professional and efficient. The blood draw was quick and…read morevirtually painless.

The actual MRI (my first) was initially mildly unpleasent because of my claustrophobia but was not…read morethat bad in total because of the open sides on the machine. I deducted two stars because the intravenous catheter insertion was quite difficult. There were marks of five attempts in my upper arm elbow area. A final successfut insertion was completed on the top of my wrist. I am 84 years old. I spent 21 years in the Navy where teenagers took my blood without difficulty. Since then, I have had many blood tests in doctor's offices without the difficulty I experienced for the MRI. The intravenous catheter was inserted in a closet sized room where the technician had to stand and lean over me (in a corner) to inset the catheter needle. I believe the cramped quarters and the technician's contortion may have contributed to the unpleasent experience.

The staff was very friendly and helpful. I requested an estimate in advance of making an…read moreappointment. The website is lacking compared to some other options, but the cost of services superior to other options I looked into. I received the cost estimate within two business days, plus the call to schedule the appointment. When scheduling the appointment, be clear with what is specified on your referral. When I arrived, the front desk was concerned the MRI scans ordered by my doctor may require two appointments. However, the staff was able to accommodate me. The quality of care was excellent while being affordable. It has been a long time since my last MRI. This machine was setup better and experience much less stressful than what I've previously experienced. I would definitely return to Novant Health Imaging in the future.