Took a 4 wheeler there before Thanksgiving and they said it would be a week to complete the service. It's now 9:01am on December 24th, Christmas Eve and it's still not finished. read more

If there were a way to give a negative or zero stars, that's how I would rate them.! DO NOT GO HERE TO GET YOUR MC FIXED!!! I scheduled an appointment for my Boulevard M50 for tires, oil change, and battery recharged. Made the appointment (8/26) on 8/17 and brought it in later that day. They said that they would try to push it up as much as possible after I told them that it was MY ONLY MEANS OF TRANSPORTATION. They said that I didn't have to pay for the tire la until the MC was done....fast to the 26th: still not done. Called and said it would be done on the 27th. Came in at 3:30 Saturday (today; 8/27). Haven't even worked on it yet!!! Said there was a miscommunication with the tires, thinking I already bought them! IT BETTER BE READY BY 11A Tuesday and I BETTER GET A CHUNK OF THE PRICE REDUCED!!! Absolutely never going to this place for service again and telling any of my friends/coworkers to avoid this place! I'm not sure about the sales end, but their service department is seriously lacking!! Just to be clear: this was the Harrison Ave location. NOT the Fairfield location, which is better and where we've repaired/serviced the bikes in the past...the only reason why I went to Harrison is because in now live in Delhi and it's closer...never making this mistake again!!! read more

Took my rzr there to get some clutch work done picked it up went riding got home pulled it off the trailer a friend noticed the wheel was wobbling uponlooking at they only put 2 lug nuts back on and the clutch cover screws wasnt even screwed in all the way icalled them they said the lost the other 2 lug nuts and said to bring it back in so they can replace damaged parts so far the only replaced the lug nuts and studs they didnt want to replace the rim that the studs made the holes bigger cause its still within spec which is bs they caused damageto it and should replace it will update if they do or not $250 rim read more

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Brent does a great job managing the service department & my expectations on backlogs and turnaround. Been going there for years and will continue. read more

Awesome guys working out here. Down to earth very friendly. I drove all the way from Dayton for a tire change. Everyone told me to drop off the tire an come back the next day these guys knocked it out in 30 minutes. Definitely recommend this place. read more

About a decade ago I had them do warranty work and they scuffed up the gas tank when tightening a steering nut. Recently needed some routine maintenance and a set of tires to replace the original tires. Figured that tech was long gone so I'd give them another try as they are conveniently close to my Cincy home. Unfortunately, when I went to pick up the bike the rear tire was mounted in the wrong direction. They caught their mistake, turned the tire around, and sincerely apologized. However, when I got home I noticed the front wheel had a chip to the bare metal, which was no big deal, but the rear wheel had more than 15 bare metal chips and long scratches. Needless to say, I won't be returning. read more

Do not go here for service for your bike they will damage your parts I went here to get aye tire Fixed because I had a flat and they switched my inner tube and everything was fine until my friend mentioned it had a wobble to it it wasn't beaded correctly and I returned it to get it fixed they later told me they cannot get my tire to hold air and my rim was cracked I used jb welled on my rim to fix the cracks they caused on my rim and went somewhere else to get it done and the same tire and rim they said was no good came back like new from a different dealer. cycle specialties recommended a new tire but the tire was brand new you could tell from the Nobby's on the tire and the tire was made in 2019 before I even got the tire done I mentioned that there other dealer in fair field Ohio did not bead my tire correctly on my Suzuki rm 125 I had them work on that's why I'm here they still failed to get it done correctly and damaged my rim and returned me a non usable tire I was at least able to use it before I came back to them they also caused damage to the belt of my tire as well overstretched it do not take anything here to get looked at or fixed read more

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Just several weeks ago I was looking to purchase a pre-owned motorcycle. I had little to no knowledge about the industry. The Staff at Cycle Specialties helped me explore all the different kinds of bikes, and helped me choose the right bike for me. I received no judgement from the staff for being a beginner (many other shops look down on newbie riders). I bought a great motorcycle, and I'm grateful for all the assistance and help I received from the staff at Cycle Specialties. I definitely recommend this shop to anyone looking to buy a motorcycle and\or motorcycle accessories. read more

United Motorsports - Cycle Specialties - Motorcycle Dealers Near Me - Cincinnati, Ohio

Cant say enough nice things about these guys. Both parts/accessories store and service are the friendliest. They take time to come out to parking lot from parts store and help with install. Clothing and other accessories are probably biggest selection in cincinnati. Have bike serviced for a while. They keep on touch with phone and email checking on you like a doctor. No, not the marketing department calling. The actual calls/sends messages mechanic who works on your bike. read more

I've been a customer of every department over the past couple of years--sales, service, parts, and accessories--and every customer service experience thus far has been phenomenal. I'm truly blown away. SALES -- I've made one purchase, and the salesman and other department staff were knowledgeable, friendly, and actively involved in helping me get the best financing. The bike I bought wasn't expensive, and I know it wasn't a big commission, but it was a lot of money to me.They even treated me like a VIP... did a test ride, had the bike ready and waiting with a full tank of gas... the whole nine yards. I haven't made a lot of purchases, so the best I can offer about their prices are that they seem to be fair and competitive relative to other dealerships around town. SERVICE -- I've had repairs completed on two occasions, to two different bikes, and I've also had a couple of tires replaced. The entire service staff is extremely friendly and they do a great job explaining problems to newbies. I've been a very difficult customer to work with (sluggish in approving the estimates, late in picking up the vehicles, and I NEVER answer my phone) but the technicians went above and beyond at every turn (sending me courtesy text messages, explaining what my DIY options were, and even giving me AND MY BIKE a ride home on one occasion). I would highly recommend these guys the next time you have a repair that is outside your comfort zone. PARTS -- When I call to order a part, the staff will carefully explain every option, make their recommendations, give me an ETA, and call to confirm that the part has arrived. They have a better inventory than anyone else in town and it seems no part, no matter how rare, is more than a couple days away. ACCESSORIES -- The retail store is great. Prices seem high to me, but I think that comes with the territory. I've made several purchases, including three helmets. They do not make you feel like an outsider if you are new to riding or if you can't afford the latest and greatest. They will make recommendations about the best fluids to use. They will make recommendations on best practices for regular maintenance. They will provide guidance on how helmets should fit and which safety features are worth the extra expense/ I have even made returns on multiple occasions and those were handled with the utmost grace and patience. In short, I would strongly recommend Cycle Specialties to anyone in the Greater Cincinnati area who rides. read more

Horrible service. Damaged my rims, chipped paint when I went there. When I addressed the situation they denied they had anything to do with it.. very rude when confronted read more

Needed some accessories/bike supplies and drove pretty far to get to this shop based on a friend's recommendation. Guys were extremely helpful and friendly, did not have to approach anyone for assistance but wasn't plagued like a used car lot. Helped decide through everything I needed and at a very reasonable cost - to my surprise I could not find any of the items I purchased cheaper online from reputable companies! Very good selection (and I'm kind of picky about this stuff). One suggestion - the website could use some info on all the apparel and accessory items as online only lists bikes. I will be happily returning for any bike supplies and the next time I'm in the market for a new set of wheels. read more

If you own a bike and need work done DO NOT go to cycle specialties on Harrison ave. I got two new tires and I had them put it on. When I got it back someone noticed and told me the rims were jacked up which they were. They're refusing to cooperate in any way and they're trying to blame me for the cause. I hope no one else receives this kind of service. read more

My experience at Cycle Specialties pertains to the service department. I spoke on the phone with the service manager about bringing in my older bike to get the carbs rebuilt and new tires. I took it down to their shop on a trailer and when I got there, the service manager said he could not take it. They simply didn't have space and for ALL the bikes, they need to take them in and out each day to have space to work on the bikes. He explained that the older bike would require ordering parts and would mean an extended delay and many days of in and out. I was fine with that, but they simply did not want to do it. He said they would consider it in the winter but not now in the Summer. These guys are ridiculous. What an incredible waste of time and then I had to back the trailer up the drive to get out of there without any help. I would never recommend this shop for a few reasons: 1) what they say on the phone is different from what they say in person. 2) the shop appears to be at an amateur level 3) all bikes are left outside each day soaking up the weather and sun If you want more details, I am happy to share. What a disaster of a shop, don't go there! read more