I needed a new rear tire and called them up for a price and to see how much it was gonna cost....I…read moregot a great price vs the dealer and the work was first rate......the owner rick was even kind enough to come and get my bike from my storage unit and trailer it back to the shop.....that's called service.......I plan on becoming a regular customer.....oh I forgot I saved over 125 bucks .....that's called value.....

They'll be happy to take your money, but they will not fill your order or respond to your…read morequestions. So don't bother spending your money here or thinking that you're getting a good deal... because all you're doing is giving them a loan that they'll fight you to repay.

Owner is a jerk. Strictly a snobby street bike guy. If you want to buy an enduro, this is not…read morethe place to go. I felt compelled to add this after your rant... Your reply proves that my description of you is accurate . Yes, I was 3' inside the service. I touched nothing. From what I could see, there was nobody working anywhere in the area. You own the place. You can treat your customers any way you want. My review reflects how you treated me and that I think people who ride dual sport or mx bikes would feel more welcomed and better served elsewhere.

One of the shi***** ran establishments there is. Went in to see if i could match rear rim with one…read moreof theirs and the man in the shop took the rim and went off to the back and pointed at a wall and said get what you need. I'm new to the motorcycle world and was looking for some guidance, the head mechanic proceeded to tell me and his workers to "if i'm not paying for their time to not assist his or answer any of his questions". Then tried to discourage me and told me to sell my bike instead of buying a new back rim? After I thought i had found the right rim WITHOUT guidance, i go to the office to pick out a tire and pay - the mechanics radiod up to the same dick head mechanic and said Rim i picked wouldn't work. Then infront of other customers he proceeded to tell me if i wanted to walk back there to choose a different rim it would be an additional $50, cussing the whole time / finishing his rant saying he should sell all of his rims and tires because he doesn't want to deal with this s***. Needless to say, they never even said it would cost $50 to go look at the rims? I paid the $50, took my broken rim and left. If you can't handle running a business and helping your customers then why the hell are you running one? The whole time this "lead mechanic" was yelling the front office lady was giggling. Pathetic. This company lost over $600 for a s*** attitude. I wonder how much other money he's ran off? Side note : The mechanics in the BACK of the garage were nice and trying to help but that "lead" mechanic was just throwing a tantrum telling them not to.

Went there to get rear tire for my 95 soft tail guy came to me said that my spring on my back break…read more caliber was on wrong wanted to know if I wanted him to fix it I said yeah thinking it would be 10min fix cause i know there was nothing wrong With my breaks when I rode in there they asked me what my budget it was i told them 350 so 3 hours later there charging me 731 dollars an I know longer have rear breaks I ended leaving there with my rear caliber zipped tied to my back peg what kills me there was nothing wrong with my breaks when I rode in an I only wanted back tire done an told them my budget was 350 it so they screwed my breaks up an charged me twice the budget I told them this ppl are crooks I would never go to this place for anything the mechanics have no clue what the he'll there doing they belong in jail for what they done to me I WOULD NOT RECOMMEND THIS PLACE KNOW ONE THEY WILL RIP YOU OFF

Oh, wow. Where to start? I wasn't greeted by anyone until I had been there for about 10 minutes…read more Then a salesperson looked over and said, "Which one you taking home?" and chuckled. After I said I was looking for a specific bike, he pointed to them and said, "they're over there." Then he sat at his desk and ignored me for about 20 minutes. I eventually asked him if we could talk about the bike I was looking for, and he said, "What do you want to talk about?" He seemed totally disinterested in the entire interaction. The lights in the dealership make it look old-fashioned, which makes sense given the fact that they have an incredible number of very old bikes, however, they make the new bikes in the showroom look grungy. The dealer looked dirty, as well, and very cramped. Overall, I would recommend finding a different dealer to offer your business to.

Awesome group of people out there and I have never had a bad experience. As a matter of fact I have…read morehad noth but excellent service from fitting my daughter for her first helmet to the first time I laid down my bike! especially Chris he take his time to explain things to me I don't understand and never makes me feel silly for asking a question. i will always come from KY to have my work done there and my next bike and my son's next will probably come from there too!!!!

I needed a rush order to accommodate my daughter's birthday party, and Piston Society was just the…read moreplace to get it done. I had three days, they got my order to me in two! With the today's market I of course tried amazon first, they couldn't come close to filling the order in time. I will definitely be returning.

This store is exactly what Cincinnati needed!…read more Tim is a great person and organizer of many events and ride-outs in the area so it comes as no surprise that he opened the coolest moto-store in town! Finally a place where you will find a quality and stylish gear and clothing. They carry Bell helmets, which makes the ONLY store in the area that has them in stock and you can actually try the sizes on!! The store itself is beautiful and I already purchased some cool posters. Cannot wait to see the store grow and flourish. Last but not least, they RENT motorcycles! Again, the ONLY place in Cincy to get a motorcycle rental! Keep it up Piston Society!

Excellent technical service. Very knowledgeable group of motorcycle people! Very welcoming shop.read more

I cannot recommend Cadre enough. After talking to Enzo, I drove from Minnesota to trade in my 2014…read moreMoto Guzzi California for a 2022 Moto Guzzi V85 Guardia D'Onore. Although the drive was looooooong, it was worth it. Enzo was stellar. In the market for a Guzzi - call Cadre.

I was referred to NKY Motorsports via a social media post. After doing some business there, I know…read morewhy they have so many fans. I had a great experience including great information, communication and follow up. I dealt with Shawn and Jacob on several calls. Not only will they have my business going forward but they earned my trust which is much harder to get. Highly recommend this business!

Just picked up my Goldwing from here, for servicing before a long trip. First time to use them, but…read morewon't be my last. They got it done ahead of schedule, for a reasonable price, and they were very polite and thankful to have my business. That counts for a lot these days, so they've got my recommendation, and my business.

Worst bike shop I have ever been to , these Jokers we're supposed to put a stop for the kickstand ,…read morethey took a little Aluminum stock , and put a screw to hold it on, I picked it up in in the dark , my mistake for that , I rode it home , on the way home with a little 90° piece of aluminum it had loosened up , and was bouncing around , and cut a Groove in the new belt , that I didn't see till I got home , by then it was too late , I asked him to clean up the wiring , you know consolidate the wiring tape it up , hide it out of the way , all they did was take their fingers and push the wiring up under the seat and gas tank , that's all no wire ties no taping them , down the bottom of the bike they ran the wire around the loop that you put the wire through , so it was hanging , and they put a clutch in , the total was 800 bucks , when they told me it was 700 bucks , my buddy took his bike to be worked on , they were doing some unrelated work on the saddlebags and stuff, and basically stole his rear shocks , very expensive ones , and replaced them with cheap stock shocks , this I can't verify , but he has no reason to lie , absolutely the shattiest work I've ever seen done on a motorcycle I wouldn't take my bike there again, if it broke down in front of the fucking place .

Great trustworthy place to take your bike. Always friendly and very informative. Won't over charge…read moreyou for unnecessary work. Way better than taking to a Harley dealer.

I purchased my 2018 rzr xp 1000 white lighting couple weeks ago. Vickie was great no problems at…read moreall went in signed and was out in 30min. Thanks again Matt

If I could I would rate them a 0. To give the employees credit the cashier was very nice and…read morefriendly and the service was done on my RZR and issues resolved. BUT, general manager, Rob ruined the entire experience. when I picked up my repaired vehicle the cost was $100 more than I was told. I asked about it and they adjusted the service hours to what they had said It took. When I got home Rob called and told he did not appreciate me 'beating' up his employees on price, (which I didn't .. I just held them to what it actually took and what he had told me), he didn't like that I had stopped in a couple times when in the area to check on progress and that I called a couple times to see what they were finding as the problem. Now please note that every time I stopped by was an opportunity to sell me something and in fact I did purchase items. he told me he told me 2 weeks ( which was not an issue at all) and I should not have bothered them to check on the status of my vehicle repairs. In the end he told me to never come back again. And believe me I won't. worst experience ever at a Polaris dealer.