GO ANYWHERE ELSE! If you do come here you can expect billing and insurance claim issues. DON'T PAY…read moreANYTHING OTHER THAN A COPAY! Had service in 2024 & I'm still dealing with billing record issues and collections. They owe me $!

As I entered, I noticed the waiting room was very bright and clean…read more I went to the window and was quickly checked in, then given some paperwork to fill out before I was called back. As I sat down, waiting to be called back, I noticed an underwater beach scene playing on the television. The water was clear and you could see fish. This is the closest to snorkeling that I will come. It was very pleasant imagery with soft ocean sounds. So soothing to the eyes and ears. The sound was broken by my name being called to go back. I went to the back and was asked my name and birthdate as well as a series of body medal related questions. I was given a room to change in as well as a key to lock the door. After I put on my gown it was off to the X-ray room where I was given earplugs and instructed to lay on my back on a table. A pillow was placed under my legs and what felt like a head brace was placed on my head to keep my head still. I was then inserted into what looked like a giant white tube. The test lasted about 45 minutes. While I was in the tube I heard a series of banging noises as well as what seemed like energy passing around me. After the test was done I changed my clothes and went back to the waiting room to pay my co-pay as well as receive my disc and receipt. The staff was really nice and informative. I recommend this location and would go back if I needed to.

I was told repeatedly by CR that my Dexa bone density scan would be fully covered by Medicare…read more Medicare covers it every 2 years (3 years since my last one). They entered an additional GA medical code at the end of the Medicare code, which meant to Medicare that the scan should not be covered. When I called asking to change the code so Medicare would cover it, they said my signature approved the code -- something I would not have done if they hadn't told me each time I spoke with someone that the scan was fully covered. This strikes me as potentially being fraudulent or unethical. They tell you one thing but then hand you a pile of papers that each needs to be signed and you have no chance of actually reading the legal-eze (even if read you might not understand it). Medicare only pays $45 for the scan but they are billing me nearly 3 times as much. What they did may be a way to increase their revenues for a low-profit procedure.

Went in for MRI with contrast. The Male technician attempted 3 times to start a needle in both…read morearms, then my hand, was unsuccessful. Each time he attempted to start the line, he dug deeply into the areas, I screamed & cried from severe pain of him digging almost to the bone of both arms and my hand. His attempts were unsuccessful. He mentioned this to the nurse, who responded it wasn't their fault they weren't able to find a vein as i was leaving this location. This facility should be investigated. It's been 3 weeks and my hand is still bruised. Assuming she was a nurse, she made no effort to see if she could assist, not a place to ever return. They both were of different cultures, not caring. The pain I encountered would never have occurred if Male tech had asked for assistance initially, but he punched the needle deep into the veins, and wasn't able to start the medicine. Three strikes, I returned to put my clothes on and left.

Canceled my r/t ultrasound of my stomach for 12/22/25 …read more.. Been called yesterday yes it was go.... Then after the girl called stated it was canceled for 12/22/25 They are not clear professional or knowledgeable..... They called me back pm.. its scheduled.... They must be partying tooooo Much

Oh my goodness, I read the reviews and mine couldn't be further from the opposite. I had an…read moreawesome experience both times. I hate that I don't remember the technician's name, but getting mammograms can horrible. Even though the machine hurt, she was gentle and kind! I am mostly writing a review because of my call today. I do not have my reports after waiting 10 days - this waiting is agony. I called and spoke with Mary Helen. She was soooooo kind and thoughtful about how the waiting must have been weighing on me that I almost cried. She apologized for the wait and told me that someone should be calling in the next few days b/c the report had been assigned to a radiologist. I told her that it is important for caregivers to do what she just did. That office is super busy. When I went on the 20th, it was packed! However, I was in and out in 20ish minutes. This is my second visit. Both times, the people were more than kind. Now, let's pray for favorable results!

This radiology office is located in the parking behind the PNC bank. My experience was good…read moreexperience was good --check-in was quick and easy, wait time wasn't too long and the employees were pretty nice. I do believe they handled with care while taking my x-rays. They also have a locker in each changing room that allows you to set your own code and keep your personal Items safe.

This is my second time here. The first time, my experience was average. Today, I received…read moreexceptional service. Lupe' got me through what could have been a difficult change in registration. She called my doctor's office, got the change, and they took me right away... the lady (I hate that I forgot her name) who did my bone density x-ray was sooooo kind and gentle. I am reviewing 1/2 way through the process so I don't forget anyone else. I'll be back after the second part of the multiple processes... okay, so exactly two hours later 2:15 and I'm done. I had 4 processes and the results provided. By the time I got to the car, the written report was in my email inbox. I'm not sure why they have such poor reviews but everyone, I mean everyone was kind and gentle.

I was shocked that there were any negative reviews regarding this practice. Every interaction has…read morebeen met with respect and professionalism. I was never kept waiting. I was seen and treated promptly. I had a 9:00 AM appointment, was treated and sitting in my car at 9:40. Felt like royalty. Between the time I was diagnosed and the time I was treated, I found I was also dealing with skin cancer. The doctor treating me kindly postponed my second procedure so I could focus on the cancer. Rock star. Staff had rearranged subsequent appointments while I was still being treated. The gentleman that prepped me for the procedure was totally supportive, addressing all of my concerns, fears, and worries. I wish I had gotten his name so I could so I could give him proper respect. The desk staff charged me a co-pay, which surprised me. I was so focused on the upcoming procedure I gladly paid it. Afterwards, when I was more myself, I inquired about it. Insurance information was quickly sorted, and a refund given. I have more to do, but I don't worry that I won't be treated well.

My experience, and first consultation.Went well. Few weeks later was my surgery. Nervous going in,…read moreanxiety was high.Have varicose vein.Still receiving my treatments.The doctor and team members, talk you through it.Doing a magnificent recovery. Continue to wear my compression socks.Thank you.What makes the vein center inviting. Everyone is polite and well known, of any question and Precedures.Will recommend others.

No notice office closure. Worked months to get all my required paperwork, exams and paperwork just…read moreto get a recorded message that the office is closed and Dr. Din is no longer seeing patients. Upfront disclosure not provided. Paid for an office visit for no reason.

On the morning of August 21, I needed to find a gastroenterologist and located Dr. Raja M. Din…read more Because I had a concern, I wanted an appointment as soon as I could make one. Dr. Din's office uses an online appointment service called Zocdoc, which indicated there was an opening at 3:20pm on the same day, which I made. I had to create a Zocdoc account, log in, provide copies of my insurance card and other information. The appointment was made and off I went to work meetings. I left my last meeting early in order to get to his office in the middle of an ill-timed downpour. I finally make it to his office at 3:05pm, glad that I got there early. Within a few minutes I was called to the counter and told by a staff member that I did NOT have an appointment. Zocdoc was mistaken that the time slot was available ("sometimes it does that", I was told) and they absolutely did not have any other openings. Sorry, no appointment. She also told me I should have called first to confirm. How many times do I need to confirm an appointment? They use an appointment service that fails to work properly and it's my fault Zocdoc was incorrect about the opening? If I was in the system (apparently they knew I was coming) why not contact me, since my phone number was provided. Somebody dropped the ball on their end. Either they weren't updating Zocdoc or the service failed on its own. Other doctors' officers sure have been able to contact me when a change is made to a schedule. I'm not sure if his office staff really understand how frustrating it can be when their system fails. Patients (and potential patients) often have to make big changes to their work day or other commitments to come to the doctors office, some of us must take leave. It is generally condescending to be asked "can we make an appointment for you for another day?" knowing they made a big mistake; not to mention I'm standing there soaking wet after running in the heavy rain. I was there because of a health concern, not to schedule a casual visit. No way would I make another appointment since my time and health are too valuable. I can't review the doctor's own service because their system failed before I had the chance to see him.

Wish I could give zero stars. I have lost ALL respect for Dr. Saffo due to her treatment of her…read morepatients. I just arrived on time to my appointment and they stated that it was cancelled. I had cancelled the first appointment last week and called to reschedule - the lady that picked up even said you can't reschedule on the site you have to call us which I DID and she tried to schedule me with another doc and I specified Dr. Saffo. She set up the appointment and now they are saying I cancelled the one for today too. RIDICULOUS! They are unprofessional and could not accommodate me for another hour (which the staff initially told me to leave and only did so after I begged the doctor) when I clearly had the appointment...they tried to tell me that I cancelled and did not listen when I said I did not...instead of helping they just blamed me. How ridiculous and the worst part was the doc was there and I asked her to help and she was like ohhh I'm leaving early and I just do what they say. Like really!?? How UNPROFESSIONAL. DO NOT RECOMMEND!!! I'm so upset right now, can't believe how they treat their clients. I had to take time away from work, waste gas and time, and find a babysitter for this garbage treatment. Zero stars all the way!!!! But honestly they could care less....which is why you need to spend your hard earned money elsewhere.

Dr. Saffo and her staff are so friendly! She was kind,…read moregentle, and helpful with treating and explaining how to prevent my (multiple) ingrown toenail problems. She took the time to listen to me and I could tell she really cares. I hope I don't have to go back ever (obviously)...but she'll be my first choice if I ever have a foot (or in this case, toe) problem again. I made a mistake and went to a nail salon first, who messed it up more, but Dr. Saffo treated me today and told me it should be ok within a couple days, but it's already feeling a lot better! Thanks, Dr. Saffo! You rock! I'll be back to playing softball & soccer in no time! :)

I had an appointment at Washington Open MRI on June 15, 2026…read moremy appointment was scheduled for 11:45 AM at the Greenbelt location, I arrived on time, the receptionist informed me that it was a 30-minute delay, I was seen at 2:18 PM!, Once I got in the back the Technician did not want to give me a gown to I had to ask for it, and even then she said" you are only removing your Bra so you can keep your T shirt on" I stated to her the other location in Oxon Hill always offers me a gown to cover myself, she then said well if you want a gown you can get one but you only have to remove your bra and you can keep your T shirt on. This is the worst experience I ever had was Washington Open MRI I will never go to this location again

Oh my goodness. When one cannot lay down to obtain a traditional MRI, this is an amazing solution…read more So sorry it is not available in Northern Virginia and we had to go GReenbelt for my husbands. It was very accessible and well managed but one must be patient for results. We would always go there if we had a back issue that prevented normal MRI procedure of laying on ones back just because of distance to travel.

I have been seeing dr. Proctor for years. He's very knowledgeable and friendly. But I was hoping…read morefor a solution on the first visit. I had to do blood work first but I will be back

I am a 100% disabled veteran with 33 years of honorable military service and a Georgetown…read moreUniversity graduate school alumnus. Since 2017, I have received outstanding care at the Washington, DC VA Medical Center. During my nearly two-year battle with prostate cancer, the VA provided exceptional treatment, and I am grateful to now be in remission. The physicians, nurses, and staff who cared for me demonstrated professionalism, compassion, and genuine concern, and I will always be thankful for them. Unfortunately, my recent experience with Dr. Jonah D. Murdock, Chief of Urology, was completely different. As Chief of Urology, Dr. Murdock is responsible not only for treating patients but also for setting the standard for professionalism, communication, compassion, and patient-centered care within the department. Veterans deserve to know that when they are in severe pain, the leader of the department will listen, treat them with respect, and ensure they receive appropriate specialty care. On June 19, 2026, I went to an urgent care center because I was experiencing severe urinary and pelvic pain. After an examination, I was diagnosed with a prostate infection, prescribed antibiotics, and strongly advised to follow up with my urologist if my symptoms did not improve. When the antibiotics failed, I contacted the VA Urology Department on June 23. The nurse who answered my call was outstanding. She listened carefully, showed genuine compassion, and explained that the earliest appointment was in September. Recognizing the urgency of my condition, she arranged for Dr. Murdock to call me. Although he returned the call, I felt rushed throughout the conversation. Each time I tried to explain that my pain was worsening and that the urgent care provider specifically recommended follow-up with my urologist, I felt I was interrupted before I could finish. Rather than discussing my symptoms in detail, I was told that my primary care physician could manage the issue. A different antibiotic was prescribed, and the call ended. Unfortunately, my condition continued to worsen. On July 2, I contacted the Urology Department again because I was experiencing excruciating pain. Once again, the nursing staff treated me with kindness and urgency. They informed Dr. Murdock, and I was told he would return my call. I did not receive that call until July 6. By then, because I had not received timely specialty care, I had sought treatment from another provider who was not a urologist. That provider prescribed another antibiotic but also advised that I still needed to be evaluated by a urologist. When I explained this to Dr. Murdock, I again felt I was interrupted before I could fully explain my situation. I also expressed that veterans deserve empathy, respect, and professional communication, especially when they are experiencing severe pain. The conversation ended without addressing my concerns or discussing a plan for further evaluation. This review is not meant to diminish the outstanding work of the many dedicated professionals at the Washington, DC VA Medical Center. In fact, the nurses and staff I spoke with during this experience were compassionate, respectful, and genuinely tried to help me. I am sharing my experience because I believe every veteran deserves to be heard, treated with dignity, and receive timely specialty care. My hope is that the leadership of the Urology Department reflects the same professionalism, compassion, responsiveness, and respect demonstrated every day by so many other VA healthcare professionals.