I not only wanted to write a review online, but I also wanted to let you know personally about our…read moreagent Tammy Garfield. Working together with her excellent communication has been a wonderful experience. We have been with Southgroup Insurance-Gulf Coast for 3 years now and are thrilled with the professionalism and personal care. Switching over was the best decision we have made with our insurance needs. From learning what services are offered to insurance terms, Tammy has taught us the understanding of the process better than we ever knew before with our previous providers. We trust that she gets as many quotes as possible for comparison to save us money and get the services we need. She explains any quotes from what we are reading to what we are signing before signing any document. Confirming any changes we may have has always been important to her and we appreciate that as well. We always know when she will be out and who we can contact if we have any concerns while she is out, but we usually wait because we feel so secure with her. She answers our emails and voicemails either within minutes or by the end of the day. Any of our questions that the carriers are needed for, she works on it immediately and keeps us posted if there is any delay on the carrier's side. We are greatly pleased with the service from Tammy and feel like family with the care she puts into her professionalism! If you have any questions, please do not hesitate to let me know. Email is my best way of communication because I am part time and will get back within a few days to a week. Thank you! TRISH OWEN

Southgroup has done the risk insurance for Renaissance Community Loan Fund for over 10 years. Tammy…read moreGarfield is my go-to person at Southgroup who is always quick and friendly to keep us covered for our insurance needs.

if I could give them a 0 I would. the customer service was absolutely horrible. we had car…read moreinsurance and homeowners insurance through them. we would never get calls about our renewals and when it came up it would be hundreds of dollars more than the year before. they say they shop your policy for the best price but they do not. The agent Spencer Mitchner and his sidekick Courtney Holly are just out for the money. then when you go ahead and get your own policy prices from shopping around you would find and awesome company that was extremely more affordable, they would basically keep you hostage to gain the 25% earned profit. and your refund you would receive back is like almost a grand less.

Great Service! I was trying to find affordable car insurance all over and they quoted me a fair…read moreprice way below the others.

I want to thank The Insurance Store for saving me a ton on my home/wind Insurance. Saved almost…read more$1500.00 and got more coverage. I will tell everyone to see y'all. Thank you so much!

Great Service! Amazing team! They definitely know all aspects of insurance and will continue to do…read morebusiness with them!

Ever since I moved from new Orleans and transferred my state farm account to Bryan Jacobs, I have…read morehad nothing but great communications. I have mostly talked with Courtney, and shes always nice, helpful, and intelligent without pushing any upgrades. Not to mention, they are the only company to ever send us holiday/birthday cards. It's a super kind touch and shows how much they care about their clients. Definitely recommend that you work with them for all of your insurance needs. Thanks guys!

Great experience! Mr. Travis is a Blessing! He Most Definitely shoed he wanted and Earned my…read morebusiness! I'm glad to be a customer!

Travis has been my StateFarm agent for 3+ years and is always on top of it. Very knowledgeable,…read morequick and very nice! 100% recommend!

Try calling the office and leaving messages and you never get a call back. This is the most…read moreunprofessional insurance company I've ever dealt with. Their prices are higher too

0 worst insurance company you could ever deal with glad to take your money and like to be…read morecondescending to people who are older than them but yet wants your premium had to actually contact the people that they represent who they now regret because of the lack of customer self-service been waiting for a call back for 2 days never got it had to call Natural General myself because of the lack of service because of the lack of professionalism delivered by their so-called professionals so now National General knows exactly who they are who they're dealing with and the Polish family I could be aligned with the Dixie Mafia same thing same piece of junk have a great day making sure I'm going to blast you on Facebook right after this

I work here and I can say without a doubt she's the bomb! She would NEVER fire me. She do my…read moreinsurance and she do it well don't play!

I had been looking for weeks for commercial insurance and kept hitting a dead end. Could not find…read moreanyone to help me and the ones that did help me were impossible to communicate with. Just when I was about to give up I was given Matt at Waypoint Insurance Agency. He not only performed miracles for us, he did it with humor, knowledge and honesty. When someone tells you they can't promise to get you what you need but promise they will give it their best you know you are at the right place. His knowledge in what I was looking for was refreshing. I HIGHLY recommended this agency.

From the owner: Waypoint Insurance Agency understands the trucking industry and is here to help. We will tailor a…read moreprogram to fit your individual company. We work with the nation's very best truck insurance companies to provide you the best value and coverage available. From small to large, local to long haul, hazardous materials to refrigerated food commodities and everything in between, we have a program to fit your trucking company.