Unable to post the entire complaint. I will on any site where I can post the entire complaint.
AVOID 3 BROTHERS MOVERS AND UNITED SPEED MOVERS AT ALL COSTS!
If you value your sanity, finances, and belongings, do NOT use 3 Brothers Movers or United Speed Movers. My experience with these companies was an absolute nightmare--marked by deception, unethical practices, and a complete disregard for customer rights. It's time for action, and I strongly believe a class-action lawsuit must be pursued immediately.
There are countless families and individuals who have been deceived, mistreated, and financially exploited by these companies. It's heartbreaking to know this behavior continues unchecked.
We must stand together to demand accountability and justice. If you've been a victim of 3 Brothers Movers or United Speed Movers, I urge you to come forward. Together, we can file a class-action lawsuit to stop this predatory behavior and ensure no one else suffers at their hands.
I refuse to be disregarded, diminished, or treated as if my voice doesn't matter. We are stronger together, and we can take on these companies and win.
If you're considering using 3 Brothers Movers or United Speed Movers, DON'T. They will lure you in with a low quote, inflate the price once your belongings are on the truck, and leave you to deal with delays, damaged items, stolen property, and outright lies. Their customer service is non-existent, and their practices are predatory.
I am currently speaking with consumer protection attorneys to pursue legal action. If you've had similar experiences, please join me in seeking justice. These companies must be stopped.
1. Deceptive Quoting and Inflated Costs
I was initially quoted $8,230 by 3 Brothers Movers for my move. However, once my belongings were packed and loaded onto their truck, I was hit with an inflated total of $20,746, almost TRIPLE the original quote. M
When I protested and requested that they leave my items behind, they refused, stating they can't take the items off the truck and left with my things anyway. I was forced to proceed under duress, fearing I might never see my belongings again.
2. Manipulative Payment Practices
I attempted to pay with my American Express card, but they falsely claimed they don't accept AmEx, stating they only accept wire transfers, cash, or checks. When I explained that AmEx was my only form of payment, they suddenly "remembered" they could accept Visa and MasterCard. This manipulative and chaotic payment process left me feeling confused and powerless.
3. Mismanagement and Holding My Items Hostage
On September 16, 2024, my belongings were taken from Virginia to New Jersey--a state I never authorized--before eventually being sent to Florida. I didn't even know my items had been routed to New Jersey until days later, and I was never informed or asked for permission.
I filed complaints with several agencies, including the Better Business Bureau (BBB), on September 17, 2024. That same day, I also filed complaints with:
* Florida Motor Carrier Safety Administration (FMCSA)
* Florida Department of Agricultural and Consumer Services (FDACS)
* US Department of Transportation
* State Attorney's Office
Despite my efforts, 3 Brothers Movers ignored my complaints. The only communication I received was an email on September 18, 2024, stating they had discovered a discrepancy and would contact the carrier to resolve it. That "resolution" never happened, and my items weren't delivered until October 3, 2024--nearly three weeks late.
Communication with United speed movers who said that there was a discrepancy and deducted $1800 from the balance leaving me to pay $18,646 still and inflated price.
4. Stolen, Missing, Damaged, and Destroyed Items
When my belongings finally arrived, the condition of my items was appalling. Several items were stolen, missing, damaged, or destroyed due to their careless handling and poor packing practices.
* Stolen Items: I filed a police report for stolen items, including those I had receipts for.
* Damaged Items: Many of my belongings were broken or mishandled.
* Destroyed Items: Products that I carefully packed melted during transit, leaking and seeping through the boxes. Oils tumbled over and soaked into other items, causing irreparable damage.
* Missing Items: Some of my most valuable belongings were unaccounted for, and I was never provided with an explanation.
The blatant disregard for my property demonstrated by these companies is unforgivable. I also notified FILED A POLICE REPORT about some of my stolen items ( that I had receipts for). read more