This is a true Longview landmark. Friendly and courteous service from Herman and the staff. It's…read moregot an authentic, old time feel to it when you walk in the door, like going into a post office in the olden days

They a bunch of lies can't get your packages . The reason they say is that it's unacceptable but…read moreyet I ride a motorcycle up to my house

I've been in there a few times, but this most recent time was the nail in the coffin. I went into…read morethe post office in order to pick up a package and was not treated in a manner that I consider appropriate or justifiable. Upon getting to the front of the line and getting called on to come over to desk, the woman working behind the counter just seemed burdened. She made eye contact with maybe once or twice. She was rapidly tapping a pen on the counter in a manner that definitely made me feel like I needed to hurry up. When I asked if she could go check for the package, she loudly sighed but she went. I'm not even sure if she honestly looked. There were many other little mannerisms that she did that were bothersome. The service that she provided was AWFUL. I left the post office pretty ticked off. The only reason this received one star is because Yelp won't allow you to give it zero stars. It only reaffirmed why UPS is better.

Good: is clean,…read more Bad: they really need more cashiers only 2 during holidays ‍ loooong lines.!!!

I've been mailing cards to my parents for over 35 years and the post office can no longer get the…read morecards from Tyler to Mineola in a timely manner. This is a 29 mile trip and the cards either don't arrive, or take 4 or more days to get there. WTH?!? You keep raising prices while your service continues to deteriorate! YOU are what is wrong with the government and why you no longer have the trust of your patrons! You want more money for a job you don't even do anymore!

I love this post office so much. I will literally go out of my way to go here instead of somewhere…read moreelse. Miss Tandy especially has always been so nice to me, and the atmosphere has always been positive!

I wish I could give NO STARS! This postal delivery service is AWFUL! I just found a package of…read moremine, wet, left in the rain. I have a covered porch but they don't use it. I've contacted their postmaster, USPS IG, still inferior service.

--100 stars. I can no longer have my check mailed to my house as my neighbor keeps getting them. I…read morehave to drive 40 min one way to pick it up twice a month. They are constantly putting the wrong mail in boxes, leaving packages in weird places (at the end of my porch nowhere near the door in a bush or behind my car which is parked in a covered carport and I cannot see the packages). The most recent said that no one was home to sign for a package at 12:40 when I was home until after 2pm that day, said they left a notice which they did not so I can only assume that they tried to leave it at the wrong address (my address is on my front porch in large numbers) or they are just saying that because they didn't want to deliver it. The only way I know this is I checked the tracking as it was supposed to be here no later than today. The notes were on the tracking page. I give them a negative 100 stars!

Stopped in around 3:30pm yesterday with a dozen packages going all over the US. Some have already…read morereceived their packages 24 hours later. The staff here are professional and service is excellent!

The employees here always help! The post Master is awesome and helps when I have package problems!…read moreExcellent! If you ever have a problem just ask for assistance!

US Post Office KILGORE, TX 75662.. WORST Post Office I've…read moreever dealt with! I had a package that was to be delivered to Alabama on the 18th at the latest. It was delivered to the post office and paid for on the 13th. Then sat at the Kilgore Post office till the 20th before it was shipped to Shreveport. When called a man a the Kilgore Office said he had two weeks from delivery date (18th) to deliver package.

What do you know, I'm at yet another post office! And a pretty darn good one. I was happy to find…read morethat it was close to the hotel I was staying at in Tyler while working there for the week. Favor ain't fair! The staff was friendly and efficient, and I was on my merry way in no time. So glad I was able to ship items while out of town. Thanks!

I have my place for another month but went ahead and out in a change of address and paid to have my…read moremail forwarded. A package was returned because they said I left no forwarding address. This is wrong. Also if they would have checked with my landlord they would have known that I have not moved yet.

I had ordered supplies for my classroom and they were supposed to be delivered by UPS to my house…read more On Saturday I tracked my shipment via the UPS website and found out that my box had been delivered to the post office. I quickly went to the post office hoping someone might still be there, it was approximately 10:30 am and my local post office does not have lobby hours on Saturday. I was able to get in touch with a clerk and he was able to check out my boxes to me. I am so grateful that he went beyond customer service to help me out. I was able to get my items to my classroom over the weekend thanks to him! Outstanding customer service.