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    Upshur County

    5.0 (1 review)

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    9 years ago

    Love my town! Came here to do a closing on some property we purchased. Everyone is always pleasant and greats you with a County smile!

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    East Texas Treatment Facility

    East Texas Treatment Facility

    1.9(30 reviews)
    39.2 mi

    Greetings, I wanted…read moreto take a moment to introduce myself. My name is Bernadette Rodriguez, and I proudly serve as the Senior Warden of the MTC-East Texas Treatment Facility. At our facility, our mission is to provide quality treatment, rehabilitation, and reentry-focused programming to help prepare individuals for successful reintegration back into society. We understand the importance of family support throughout this process, and we truly appreciate the encouragement, communication, and involvement that loved ones provide during their family member's journey. Our staff works hard each day to create a safe, structured, and treatment-oriented environment focused on accountability, personal growth, and positive change. While no facility is perfect, we remain committed to continuous improvement and ensuring that every individual entrusted to our care is given opportunities for success. If you ever have concerns, questions, or simply need assistance regarding your loved one, please do not hesitate to contact me directly at the facility or via email at: Bernadette.Rodriguez@mtctrains.com Open communication and transparency are extremely important to us. To stay updated on facility activities, programs, volunteer events, graduations, and other positive happenings at the facility, please follow our Facebook page: https://www.facebook.com/profile.php?id=100083314812025 Thank you again for the support you continue to provide your loved ones and for allowing us the opportunity to be a part of their rehabilitation and reentry journey.

    Hello, I'm Captain…read moreJustin Sherrod, Captain over the East End, I am proud to speak highly of the work being done at East Texas Treatment Facility. Every day, I see firsthand the professionalism, dedication, and teamwork demonstrated by my staff. Their commitment to working together creates an environment built on respect, accountability, and genuine care for both employees and clients. One of the most impressive aspects of the facility is the positive impact it has on client rehabilitation and successful reentry into society. The treatment programs, educational opportunities, and structured support systems give individuals the tools they need to make meaningful changes and prepare for a better future. The continued improvements within the facility and the expansion of programming opportunities reflect strong leadership and a clear vision for growth. From treatment services to educational and vocational programs, the focus remains on helping clients succeed while maintaining high standards throughout the facility. Safety, accountability, and effective treatment are always top priorities. The staff consistently demonstrates professionalism while maintaining a secure environment that encourages personal responsibility, growth, and rehabilitation. I am also proud of the strong community partnerships and volunteer involvement that help strengthen the facility's mission. These partnerships provide valuable support, mentorship, and opportunities that benefit both the clients and the surrounding community. Additionally, East Texas Treatment Facility provides excellent opportunities for employee growth, leadership development, and career advancement. Staff members are encouraged to grow professionally, take on leadership roles, and continue developing their skills in a positive and supportive environment. It is an honor to serve alongside such dedicated professionals who work tirelessly to make a lasting difference every day.

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    Smith County North Jail

    Smith County North Jail

    3.0(2 reviews)
    32.4 mi

    Doesn't look like much from the outside, and thats because it's not. Meals were served promptly…read more However, there are endless opportunities as far as the menu is concerned. The meals are repetitive and often lack any kind of diversity or flavor. The staff are hit-and-miss. Definitely could use some training to improve the customer experience. I didn't feel as if the customer was right at all. And what's worse... the staff knew it. The environment overall was less than peaceful. Getting enough rest or finding quiet time to read was a constant struggle. The beds were very uncomfortable and I didn't get the support that I'm used to. Think of sleeping on a hard surface with a blanket for a mattress. The amenities were reasonable. The television has a nice selection of channels and the acoustics provide a surround sound experience. The shower had excellent water pressure and was always a comfortable temperature. Transportation from the establishment is rough yet punctual. Words like confining or shackling come to mind. Audio is controlled by the driver, and they are terrible dj's. Overall I would NOT recommend this for a stay.

    i dont know about the jail. i do my best to stay out of there. BUT as far as help smith county has…read moresome of the best deputies in texas! naming one-Trekobe Washington! he rocks! long boring story, but lets say he helped me from having a break down over being scammed. he went above and beyond, and was never anything but amazingly polite. now days everyone complains and downgrades the police-until they need them of course! thank you for all of your help deputy Washington! you are a BIG TEXAS good guy!

    Upshur County - publicservicesgovt - Updated May 2026

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