Extremely disappointing customer service. A line of people including me waited for over an hour for…read morepassport services. Right at 3:30 PM, an employee finally informed the entire line that they would only accept four more people and everyone else needed to return another day. This announcement should have been made much earlier rather than letting people wait for an hour for nothing. There is very little regard for customers' time, and the staff was unprofessional and dismissive when asked basic questions. I would recommend going elsewhere for passport services these people do not care for you or your time.

They should shut this place down. Packages sit for days before shipping, next day air arrives 3…read moredays late. Mail gets "lost" instead of delivered. Anyone who gets paid to not work there should be embarrassed but I am sure they just laugh and collect their government welfare checks.

had me on hold for 2 hours trying to see where my packages i dropped off yesterday morning at9am…read morefor shipping because i do depop literally never come here !!!! they cannot do they're job right and dont like to work in these type of jobs i cant get on call with anyone from this specific building on hold for 2 hours is ridiculous fix this!

The employee there is always making the space feel welcoming. She always has a smile in her face…read moreand doesn't bother helping out whenever someone needs help.

Friendly service, short lines, local…read more This location is everything that I'm looking for when I need to make a stop at a post office. I usually use Click-N-Ship and print my labels at USPS.com and visit this location to have the package scanned so the recipient can see their package has been accepted when they track it. This location is my favorite for this reason, usually the Mesquite location on Grubbs is filled with other customers and obtaining a receipt for the reason stated before turns into a long wait in a line of 15+ people. The Dallas location on Tom Landry is nice because they are open until 10PM on weekdays and 8PM Saturdays and 6PM Sundays, which is king to be able to have packages scanned in on a Sunday and even late evenings on the weekdays, but that location is quite the commute. So this location is my go to for these reasons.

Packages are "mysteriously" lost here. Wouldn't recommend. Always ask for a receipt first because…read morethey won't give you one. Customer service isn't the best either.

this is the worst experience I've ever had with a pick up amazon order , I have been trying to pick…read moreup my elf on the shelf for my children since friday , this shop has different hours of service daily and closes for lunch for an hour , how are yall still in business , I pray Amazon never ever ever send my packages to a mom and pop shop ever again.

This place beats the Post Office A**!!! Don't go to the USPS…read morelocation in Forney that has that Bald Guy working there, he's a jerk and they will never fire him, as much of a jerk that he is and the terrible face he gives the USPS in Forney. Instead, go to Taylor Mail Center. You will be much happier. The prices are the same or cheaper in some cases. The people running the place give a sh**. They explain why things work the way they do with carrier and shipping companies....so you can understand what the hell is happening with your packages. It's amazing to walk in this place and be greeted like a friend. And to ask questions and get answers. If they can't give an answer you like then they will point you in the right direction to find the answers. USPS doesn't have the time and they DON'T CARE. This place will. Just trust me. I have dealt with the Forney USPS location for over 3 years and it's a total joke. A new building or renovated building won't fix the issues that exist with USPS Forney location. Nothing will. So, when you are faced with doom, look for an alternative.....Taylor Mail Dude!!!! Maybe they should change the name to.... Taylor Mail Dude.

These guys are great! Really wonderful service every time I go in they're super helpful and very…read morekind. They are incredibly responsible and definitely know what they're talking about to put the customer first which I highly appreciate in getting the best price. They also have some fun knickknacks in there if you want to take a peek. As an added bonus, they carry USPS and UPS so super helpful and convenient to do all at once.

Above and beyond expectations. Trust worthy and dependable. A+++ service. Careful handling of rare…read moreartwork. Thanks all at Eagle Postal Uptown Dallas.

I wish they had a 0 stars choice. I was on hold for 91 minutes to order a form that I needed to…read morecancel Medicare Part B. When i got it, it was double printed with a ghost of another form overlayed on top of it. The self addressed stamped envelope to return it in was not icluded as promised. When I tried to take the blank form out of the envelope, it was stuck to the paper like glue and it tore. I filled it out anyhow and had to call again to get an address for mailing it back. Now its been 8 days since I mailed it and it has not been processed . I hope they keep the government shut down forever - who needs it.

If there was a zero rating available, I would select it. I signed up for medicare Part A & B and…read moresocial security (retirement) prior to my 65th birthday. I have yet to receive a SS check, and the amount of the monthly payment and the payment for Part B continues to change. I have called and documented my calls each time. I completed paperwork for an adjustment, mailed in November and still have not heard anything back from the office. I tried to set up a meeting for an in-person visit, but based on my responses to their questions, a in-person visit was deemed not necessary. I am a retired federal worker, and this office is a freakin joke. One representative told me that issued a penalty for 9 months because I did not sign up for Medicare. I told him, I just turned 65 two months ago, and you know I had 3 months before and 3 months after to sign up for Part B. How can you penalize someone who just turned 65. Oh, I have to talk to a supervisor. I have never seen incompetence at this level before in my life. Today, I spent an hour holding, then the phone clicked. It was 4 pm., so I guess the local branch closes at 4 pm. Freakin unbelievable the service you get these days.

I had one of the worst customer service experiences of my life at Eagle Postal. Here's why:…read more 1) The first time I visited, the solo employee there didn't wear a mask at all, even though a sign on the front door stated that masks are required for customers 2) The employee offered me ten percent off my purchase if I wrote a five star review. That's definitely a violation of Yelp's terms of service, and likely every other review site (and probably explains why this place has such a high rating on Google maps). 3) Most importantly: I was a ponytail of pandemic-chopped hair that I was sending to Locks of Love. A few days after I shipped it, the Locks of Love package was RETURNED to me for having insufficient postage, and I was shocked to see that Eagle Postal had applied only $1.80 worth of postage to it. I assume that they just pocked the remaining $3 I paid? Had this been a time-sensitive package, this could have been disastrous. I returned to Eagle Postal a few days after that (about a week after my first visit) and interacted with a different employee. I explained what happened. He took down my info, and assured me that when the manager came in, a refund for the package would be processed, and he'd be in touch. I never heard from them again, and never got a refund. I eventually went to the actual USPS post office to send the package; they told me that it cost $5 total, and that it had to be shipped as a package, not an envelope, which is why it was returned. 4) Less serious, but also suspicious: I also sent a sewing project in a bubble mailer I'd made for a friend. This package eventually made it to its destination, but it was shipped media mail (which is *very* cheap); it weighed very little and I was charged over $7 for it; it was a birthday gift and arrived very late. The employee didn't ask what was in the package; media mail is subject to stringent regulations, and my package didn't meet those rules and shouldn't have been classified as media mail. Don't use Eagle Postal unless you want your packages returned to you with insufficient postage!

Professional and friendly service. Highly recommend this location for any of your shipping needs.read more

New location is way much nicer better yet it's much faster to get your tags I was in & out in 35…read moreminutes during lunch time

Best service from any tax office I've ever been to! Long line but it went super quick. In and out…read morein under 30 minutes!

I left the post office frustrated at the line and lack of personnel. Went to Mail Post and the…read moregentleman on staff was very quick and very kind. I was in and out in about 10 minutes. They have several different shipping options available. They also have a wide assortment of shipping packaging on site just in case, like me, you showed up needing some. Very friendly service. Absolutely recommend.

Advertises ups drop off but they do not accept qr code returns and the guy in the front is…read moreextremely condescending. Was very friendly to the women but when I said I was there for an amazon package return he replied with "We dont accept those, Its 3 words on your qr return THE. UPS. STORE. okay bud?" Real sassy guy for no reason.

Fast and professional service! I always come here because there is no long wait like you would have…read moreat the post office. Taylor helped me mail all of my wedding invitations - including deciphering an address for a friend in Brazil so it would reach its correct destination. I recommend this facility to everyone, they have all of the capabilities of a US post office.

I use the mail box service at Postal Shoppe. As a traveler, I need a secure address to receive…read morepersonal and business mail and packages, and hold the mail until needed. For the additional price of shipping, they package everything in one parcel and send to me at my chosen rate when requested. Saving the hassle of asking family and friends for favors. When I am in town, my box is available to check personally similar to a PO BOX around the clock. Yes, you MUST have your box number in your address, they are very clear about that when renting a box. Just make it part of the suite number. "Suite 113 #xxx". Works like a charm. The staff is helpful and cheerful over the phone to send my mail anytime I request it. If my memory is correct, my Postal Shoppe box is similarly priced to my previous P.O. Box. Takes a lot of stress out of traveling extensively.