Great customer service. Makes sure your mail gets scanned before being sent out. Pricing is good as…read morewell.

I've been coming here for 11 years. There is not a better place to mail packages , but stamps and…read moreget greeted with a smile. They are glad to see you. You are treated like family. What more could you ask for. I left the post office due to the long wait and poor customer service and angry service people. Thank you The Postal Depot. Keep up the great customer service.

I dropped off a package Sunday afternoon and realized after they closed that I had accidentally put…read morethe wrong address on it. So my husband and I went back the next morning right before opening, hoping it was still there and not yet scanned. I spoke with Jose, who was opening the store, and asked if someone could check the back for my package. Instead of simply checking, he immediately got irritated and started arguing that there were "too many boxes" to go through. I explained that since it hadn't been scanned yet, it had to still be there and I needed to correct the address. After huffing and acting like it was a huge inconvenience, he finally went to look -- and found it almost instantly. For context: he opened the doors at 8:29 AM, and we were out by 8:36 AM. No other customers were waiting. There was no reason for the attitude. What bothered me even more was what I saw while he and another employee were searching. They weren't moving boxes carefully -- they were literally throwing them. Not sliding, not setting down... tossing them across the back room. So if you've ever wondered why your packages arrive damaged, I can tell you exactly why. I've spent a lot of money at this location over the years, but if they can't handle packages with care or speak to customers respectfully, I'll happily take my business somewhere else.

Absolutely terrible location, I ordered a $1000+ item from a seller in the Metroplex area and these…read morebozos decided to ship it without the power supply, then didn't bother to contact the shipper to let him know that they failed to ship a critical part which put him on the line for covering a $1000 chargeback. He had to make a special trip to retrieve the power supply and then they charged him again to ship that to me, and several days later (it was supposed to be delivered yesterday) it's still not arrived. I'm not sure if it's UPS or their fault, but given their previous incompetence with packing and shipping I'm inclined to believe it's on them for shipping it late. If you need something shipped correctly and on time, I would strongly suggest using another location and shipper.

Just snooty and not helpful. If you don't fit the mold of grandma sending a package they don't want…read moreto help you and ignore you. The prices for everything are we're just too high to justify bad service. I want to buy local, but when Target is cheaper AND more pleasant, I'll go there instead.

Loved this place! Everyone is very friendly here! Great place to mail and print labels .read more

Very impressed by this location. I had occasion to visit the week before Christmas to send a…read morepackage The line was wrapped around the store and nearly out the door when I arrived. I questioned whether or not I should come back but I stayed as I needed this package to go out as soon as possible. The line ended up moving very quickly as even more customers arrived. All three registers were open and the employees were working speedily and diligently to help the customers as quickly as possible. As my turn came I was told my package may not arrive by Christmas as the deadline for that date had passed. However I learned that only two days later my package was received and all was well. Very happy with the staff and the wonderful service I received.

I understand that lost packages can happen, but what I experienced with UPS was beyond frustrating…read more My package contained custom-made clothing and gifts sent from Nigeria for my brother's wedding. I have video evidence showing the package being scanned and physically loaded onto a UPS truck... and then it somehow vanished into thin air with no further scans or accountability. Throughout the process, I received conflicting information and spent months trying to get answers. UPS continued stating there was no evidence the package entered the network beyond drop-off, despite the fact that I literally have proof of it being loaded onto their truck. To make matters worse, because my label was purchased through Shippo, communication and responsibility kept getting redirected elsewhere even though UPS was the company that physically lost the bag. The compensation offered was minimal and did not come close to reflecting the actual value or significance of what was lost. At some point, it felt less about genuinely helping locate the package and more about quickly closing out the claim and moving on. I understand situations like mine may fall into the "1%" of lost packages, but I truly hope UPS revisits how those rare situations are handled because customers deserve better communication, transparency, accountability, and actual support when something this important disappears after entering UPS custody. I honestly still hope the package somehow miraculously turns up one day.

Fast friendly service, would recommend coming here for any quick print needs. Personal was very…read moreattentive and helped guide me with any questions I had.

Awesome service and very friendly! I just love this cute little gem in the community. Thank you…read moreguys!! See you soon!

I had the best experience getting a mailbox here! Steve was beyond helpful and took the time to…read moreanswer all of my questions. He made me feel so comfortable with the whole process and provided top-tier customer service. If you're looking for a secure spot for your mail and packages in Lakewood, this is the spot.. kudos to Steve

First time stopping by and unfortunately was disappointed to hear he already "closed the register"…read more~4 minutes before closing time and asked me to come back tomorrow instead. I know I should have made it in earlier because he certainly deserves to go home on time! But, a little odd to close up shop before published closing time while still having the "open" sign displayed at the entrance. He was perfectly kind and professional nonetheless.

So glad we found these guys - everyone is always so friendly, knowledgeable, and helpful! They…read moregave us multiple options to find the cheapest way to ship a return we had, and they're also very efficient - the few times there was a few people inside there was almost no wait - very speedy service. This is our go-to for shipping, notary service, or anything else they offer that we might need. It's a pleasure to work with them.

Every time we go here they are so helpful. They box up our packages with care and efficiency, then…read morethey help us find the best price to ship our packages. There are also have a wonderful array of products to purchase. Looking for last minute unique gift, check it out. We took home some the toffee after mailing our packages and it is fantastic!

I came a couple times the past few months while running errands and moving. Super helpful,…read morewelcoming staff - family operated. I was able to get my things shipped with no stress, rent one of their U-Hauls with ease and full support, and buy moving products (boxes, covers, etc.) for a lower price compared to other places! Come when you need help, and you won't be disappointed.

Ship Stop is everything. They ship using whatever carrier you want - UPS, FedEx, USPS, etc., they…read morecan handle packaging, some UHaul services, and much more. They also seem to be branching out into the realm of metaphysical retail, and may soon be offering incense, crystals, and other such aura-alignment paraphernalia. They play jazz on the loudspeakers, and the proprietor Ram-El (sp?) is very professional and courteous. I use Ship Stop as much as possible.

The service here is mediocre at best. I have my business address here, and I have set up automatic…read moreforwarding for a different address. Every 4-6 months I have to call back and ask them to once again forward my mail. Every time they charge my account to forward the mail and tell me that I am now on monthly forwarding, and then 4-6 months later I have to call again. It's the same cycle. And if it wasn't a commute to get there and the address wasn't tied to so many important business accounts, I would no longer have a box here.

This place is horrible, very non caring. Very shady. Why would you take it upon yourself without…read moremaking one attempt to contact me or atleast put a note in my mailbox letting me know that you are closing my mailbox and your no longer accepting my mail. Your employee tells me he doesn't know why my box is closed and he can't help me. I will need to go to the Post Office and take it up with them. That guy was such full of crap. I went to the post office and they have nothing to do with my mailbox being closed and since I chose to use a private contractor for my mail service they can't help me with my mail because the independent contractor is the one that send the mail back to the sender, the mail does not go to the post office. I have no idea of they refuse to accept my mail, closed my mailbox. The only thing I could think of is my mailbox rental payment is past due. I paid $75 back in June. I still have not received a bill or a past due notice or any type of correspondence. Now I have a huge issue I need to resolve with my mail. All this could have been avoided if they would have contacted me or put a bill in my mailbox. I would have paid it. They couldn't even discuss it with me when I tried talking to them. They tried blaming it on the Addison Post Office. The guy did ask me if I wanted to get a new mailbox and I almost did. Til I thought about it and decided against it. If they wanted me my business they should have handle my account differently.

On Time quick and efficient if you need something done, call Erik she was amazing . Will call her…read moreagain,

As soon as finding Erika and taking to her on the phone, I felt as if I was talking to my sister…read more Erika was so courteous, professional, and loving. She invited us in as if we were her family. After 15 years of my partner and I being together, we decided to tie the knot, and Erika was more than happy to accommodate and be there to unite us in marriage. We couldn't be happier and more thankful for her. She was absolutely outstanding and thorough in her duties. We left not only being married, but also finding a sincere and loving friend. 200% recommended!