Extremely disappointing customer service. A line of people including me waited for over an hour for…read morepassport services. Right at 3:30 PM, an employee finally informed the entire line that they would only accept four more people and everyone else needed to return another day. This announcement should have been made much earlier rather than letting people wait for an hour for nothing. There is very little regard for customers' time, and the staff was unprofessional and dismissive when asked basic questions. I would recommend going elsewhere for passport services these people do not care for you or your time.

They should shut this place down. Packages sit for days before shipping, next day air arrives 3…read moredays late. Mail gets "lost" instead of delivered. Anyone who gets paid to not work there should be embarrassed but I am sure they just laugh and collect their government welfare checks.

Becky is the example of outstanding customer service! I will be returning to this location because…read moreof her amazing attitude, teach everyone to be like her!

Customer service has gotten way better than before, their lines can get long but the front desk…read morereps are aware and tries to be prompt and quick while being courteous and polite.... I never had problems with anyone working here with an attitude... they are kept to themselves most of the time paying attention to details and minding their work and not just standing around. When the line gets longer, employees in the back has the initiative to help out in the front to get the line moving. I only drop off or pick up my packages here, this is my favorite UPS franchise so far. They lend you their packing tape with no hesitation whatsoever unlike other UPS franchise.

Jimmy at this location is always pleasant. Usually the female workers are not so pleasant and can…read morebe very difficult.

I just moved to this area so seeing the local post office took me for a loop. There was mail…read moreunattended by the trucks, anyone could've taken items. I get that they're under construction but there's got to be a more secure way to do that. The mail person who helped me didn't seem nice but I think that's her disposition. They were very helpful though.

Really bad service there's literally only one person that can help and there was a line of 5 hire…read moremore people before opening smh

HORRIBLE SERVICE i would love to give this place 0 stars. This morning i was trying to drop off a…read morepackage and the asian man helping me was saying there was a problem with my package and being rude raising his voice about it when i was just trying to get a explanation how it was possible they aren't able to take it (i've never had this issue before with vinted or depop drop-offs) had to leave and drive to another usps where they took it no problems at all i'd love for this usps to acquire new employees and computers because there's clearly a big issue here

Was greeted with a smile and had efficient service. Will come back again when needed.read more

This post office has been great for any time I need to get something mailed off! I know I'm "that"…read moreperson that sometimes can mail off 5/6 items at a given time and they still work with me. I'm grateful to have this post office close by and will continue to come!

REGARDING PASSPORT WALK-INS [1 for experience during:…read moreJANUARY 2026] If you arrive here for walk-in's between 12:00PM-1:00PM, they'll go ahead and tell you they only accept the first four applicants rather than working the entire hour listed on the USPS website. While this time allotment makes sense since each passport should take 15 minutes to process if you have all the required documents, but if they end up finishing four applicants by 12:22PM(say, a family came in and they all had their information ready), with 38 minutes to spare until 1:00PM, you WILL get told to read the sign on the door and get told to go home. The reasoning stated is because: - Processing the passports uses up their Lunch Break, they're doing this out of generosity since they do not have to. - There are appointments all throughout the day, up to a full month out. I would have appreciated if the website mentioned that they only accepted FOUR applicants and NONE MORE between12:00PM to 1PM rather than choosing to not work the full hour they had allotted on the website. *If you still want to do passports here, be sure to arrive an hour or so early, I stress that they only accept FOUR people, and many others will arrive early as well. You may have a easier time seeki REGARDING PACKAGES AND MAIL [3 for unpredictability of busy hours] If you're going here for sending packages or letters though you'll probably get it sent within a 5-15 minute wait if it isn't busy. They do seem to be understaffed.

I just went in to ship some packages and had no idea what I was doing lolz, but the lady working…read morethere explained everything and was super nice and helpful despite my frustration

I went to film the office and it looked rundown. The walls and floors all had cracks everywhere…read more The employee walked out and said she would not be giving me any service.

There's several places marked as Post Office and you show up and it's only a pick up place, or…read moreother issues, ect.. so I just wanted to share that this is an actual small post office at the end of the shopping strip. The doors make it look a little scary- but you walk in and you'll see a ton of PO Boxes and then you turn right and see the small little post office. The staff were really nice and I was in and out within 2 minutes. Overall great little hidden post office !

I live in a home with 5 people and we all receive mail. That being said, it's Friday August 8th…read more2025 and none of us has gotten any mail here since last week. I want to know what's going to be done about this? I am expecting mail from the Social Security office soon!!'

The mail is not delivered on time and has been delivered to the house's mailbox several times. It…read morehas gotten better lately.