Why you send mail back to someone's bank ? And they never moved? Lots of people in the Englewood…read moreareas have it issues with the mail pay attention to the addresses and the names.

This is the post office that services my home. The letter carriers are awesome, pleasant and go…read morethe extra mile in their service to neighbor and community.

The first worker to help us was very kind, sweet and extremely accommodating. Amy on the other hand…read morewas condescending and quite rude. I had never shipped a package before so I had no knowledge you couldn't ship a computer through priority mail. So once we had everything set to go, she snarkily comes over and says that we'd have to buy a standard box in order to ship the computer, fine. The amazingly kind first worker I mentioned earlier brought us out a box someone else had already paid for and left behind because they didn't need it. Once I paid and left I quickly realized that I'd been scammed and wouldn't you know it, when I walked into the building there was Amy condescendingly speaking to an elderly woman, to which I told her to act with respect and she then rolled her eyes. I hope whoever goes to this post office never has to deal with Amy because she very clearly despises her job.

I've been going to this post office for over 35 years even though it's not the closest to me…read morebecause of the cheerful, friendly staff!

I am writing to share feedback regarding a recent interaction at your facility(CENTERVILLE BMV) My…read moreson was in the process of applying for his Temporary Permit, and we encountered a staff member whose conduct I found to be unprofessional and unhelpful. During the identification verification, we presented his USCIS-approved ID. This is currently in use while his Naturalization Certificate is being processed - a situation that often requires a bit more understanding and patience. When a second form of identification was requested, we offered a recent bank statement. Unfortunately, our attempt to have this document printed is (on their printer as she instructed)at the counter was unsuccessful. The staff member, a young lady with curly hair( her ID was flip-back),then informed us that my son would need to retrieve another address-bearing ID from home. While we fully comprehend and respect the need for proper identification, the manner in which this information was conveyed was notably abrupt and dismissive, creating an unnecessarily stressful atmosphere. Further concerns arose when my son attempted to clarify his preference regarding the organ donor question on his application. His initial query was met with an apparent lack of acknowledgment. When I politely reiterated his question, the staff member responded curtly with, "Let me just finish this!" This interaction, delivered without eye contact, felt very dismissive and demonstrated a clear unwillingness to assist with a simple, yet important, clarification. Adding to our disappointment, when I tried to ask a follow-up question concerning the identification requirements, I was interrupted mid-sentence. This repeated pattern of being cut off and disregarded made effective communication extremely difficult. It is particularly disheartening as this is not an isolated incident; we experienced similar rude and interruptive behavior from the same individual during a previous visit in May. The overall lack of courtesy and professional engagement displayed by this staff member was deeply disappointing. We believe that all individuals undertaking official processes deserve to be treated with respect and patience. I hope this detailed feedback will be utilized to review staff conduct and reinforce the importance of professional customer service, ensuring that future applicants have a more positive and respectful experience.

Nobody likes going to the license bureau just because of the hassle the waiting in line the…read morewondering if you got everything that they're looking for and expecting in order to give you a drivers license or renewal plates or whatever I recently relocated from the West Coast and had a very bad experience at the license bureau down in Franklin so when I was in the process of getting my Washington drivers license converted to an Ohio drivers license, I made sure all my subsequent visit that I did not return to the Franklin office because the people that work there Were very unfriendly not knowledgeable. Gave me incorrect information. It was a completely different experience at the Centerville location as the people that work. There were extremely friendly very fast, very efficient and very accurate with the information on what I needed and got me through the process really quickly and painlessly. Absolute definite five star service

I always come here since the customer service is so on point. Friendly, professional and…read moreknowledgeable. Right now there's a greeter who is fantastic and helps direct foot traffic, getting you where you need to go. The staff deftly handles people who are returning with documents so they don't have to wait in line again. Folks are masked and there are acrylic dividers for covid transmission prevention.. I was here to retake eye exam after doing poorly due to cataracts. Now that the catarcts are off I did pass an the staffer gave me a high 5! Made this old lady's day.

We visited yesterday for my teenage daughter to take her driving test. Although busy, as soon as…read morewe walked in, those working at the BMV and giving driving tests were kind, helpful and put people at ease. As I waited for my daughter to be called and why my daughter was taking her test, I watched several driving test staff come out and call names to take someone out for their test and every single staff member was kind, warm, smiled and engaged with the person. I watched an anxiety decreased among every single person who was being tested. The feedback to my daughter after her test was intentional and kind. As she passed, we then had to go to the other section of the BMV to get her license and again, every person we encountered was lovely. This BMV was extremely busy, but it was like a well-oiled machine. Everything moved fairly quickly and every person we encountered was great. Thank you Huber Heights BMV for just being all around stellar. You made going to the BMV a great experience - which can be hard to do! Thank you and we appreciate you!

This location has always taken care of us, even when other BMVs told us "no". My husband had an…read moreexpired NM license, but was on active duty in the military, so it was still considered a valid license by NM's laws. Just before he retired from the military, he went to get an Ohio license and was told by another location that he'd need to take the driver's license test, since his license was expired. We came to THIS location, and they figured out how to get him an Ohio license without having to take the written and driving exam. Today we came to register a new vehicle and found that they have changed their system (due to COVID) and now screen you when you walk in, give you a number, and direct you to stand on one of the circles on the floor that are 6 feet apart until your number is called. We were out of there in under 15 minutes. Everyone who works there is always friendly and polite.

We moved here 34 years ago, and never expected to stay. But we have (though we are moving soon to…read moredownsize). When we came, there was one stop light in town, and it was rural. Not so much anymore, it's really grown. But kept it's small town feel. Crime rates are low as you find anywhere, even thought people consider it a speed trap. The police have to do something after all. Schools are highly rated, but the big controversary is they need another levy to pay those huge salary and it's already too high. In most cases, we do get what we pay for. It's a great place to live. We won't go far.