If I could give 0 stars, I would. Surly workers,…read moreinconsistent service. I can find absolutely *nothing* to recommend this post office. Additionally, my carrier whom works out of this post office, delivers mail (when it is indeed delivered!) at any time of day or night. Sometimes as early as noon, sometimes as late as 9pm. I run a business out of my house. I DEPEND

As a business owner in the midst of a pandemic providing high-end handmade accessories to clientele…read moreby way of shipping, this particular review hurts me a bit. I recently relocated to Ohio due to personal reasons and so it was, my business happens to service people all over. Being new to the area, I just use faith google, to lead me to places that can accommodate my daily needs. Shipping is a daily need. Upon entering any location I tend to learn their practices so that I am a good customer, at this particular USPS their practices continually change and this is where this complaint of customer service was birth. I walked in with my shipping bag and I was the only person in line, no surprise there. Of course, the ladies behind the counter were laughing and chatting, no harm there. I waited to be called and I said "hello" cheerfully, and the lady responded with "hello" but with a question mark at the end as if I was troubling her from doing the very thing she should be doing, her job. I pulled the three packages from my shipping bag and asked if I could ship these items, she responded condescendingly " as in you want me to ship this for you without you filling out a labeling slip that costs .99 cents." I was confused, mainly because it had been a few days since someone had spoken to me in such a tone. I then said, " I'm confused", because I was I had been to this location and many others and I had never filled out this slip that costs .99 cents ever. She then looked me dead in my eyes and said " you are not gonna tell me that I need to ship your stuff, you should have all of your stuff filled out before even approaching the counter or me". I looked at her and knew in my heart if I gave her the ugly hate she gave me, it would have been a problem and the only problem I wanted to solve was servicing my clients by having their packages sent. I handed the pen that she had given me to write on that same .99 cent mystery piece of paper and walked out. Here is the lesson, good business ideas do not make a good business, the great people implementing good business ideas make a good business. To answer the question that is lingering in your mind, no I didn't ship at the location that day. Oh, and this complaint is on the one black young lady, but the whole staff could use a refresh. Please, please stop working at jobs you don't love. You are arent doing anyone a favor, certainly not yourself. Oh, and this review is written by a black woman!

I wanted to drop off a package. The parking lot of completely full. I asked a USPS worker where I…read moreshould park. She said "across the street." I mentioned that it was odd that there were no parking spots. I was there a little before it opened. Her reply was "Well this is really an employee lot." There is sign in front of the lot that clearly says customer parking. I guess customers are not welcome at this location. I will not be back here.

Why is a postal worker out on the streets at 7:20 PM tonight? There's snow, sleet, and ice making…read moreconditions dangerous. This young lady should not be on the streets after sundown. You are violating the postal union contract by requiring employees to deliver mail in the dark with only a flashlight. This is unacceptable, Fowlkes. You have no right to put someone in this position.

horrible employees, don't understand the law, close early without a valid excuse, just patheticread more

Tried calling the number and cannot get through. We have live ducklings sitting there according to…read morethe tracking number and need to get them because it is so hot out.

I had a package to ship today and I wanted it to go out postal service. Cheap and cheerful, I had…read morethe bubblewrap I bought at the Dollar Store, the priority mail envelope I picked up the other day and an address sticker that I got this morning. Easy. A brief wait for a clerk and she was polite. Helpful, even. No problems and the flat rate was what it should be. Two days later, the package arrived at my friend's place intact and perfect. I'm pleased! [Review 11501 overall, 1281 of 2019.]

We live in Stone Lake off Marshall Road. In the last week our mail has been left not at our…read moreaddress, but next door. Then our neighbor has to bring ours to us. Not only wrong house delivery, but neglect picking up mail we place in mailbox with the red flag up. There must be a new carrier on our route because these mistakes are happening frequently now.

Once again-miserable usps service on Salem. It's 4:15 on 12/1 and they are CLOSED. No note posted…read more It's not a holiday.

This location has a couple eldery women who treat white people very badly, they always have a smug…read morelook on their faces when they seen a white person but always smiling at a black person, so its clear racism is the reason, then the delivery people just put any mail in any mail box or its already been opened or the drivera deliver regular mail then keep ur package and lie about it even while being recorded, if u report it u get talked to like trash. They need to fire the people at this location and hire more qualified workers

I love the man behind the desk. Great guy. Straight to the point. No b.s…read more I've never had a problem shipping out anything and I ship stuff out multiple times a week. I've brought in bumpers, fenders, door panels, seats, you name it. He was always very patient with me and helped me to the best of his ability. Some of those items are very difficult to weigh on the small scale provided and we always seem to find a way! I appreciate the great service provided. Thankyou

The male worker was absolutely terrible. Needs to be fired ASAP. Worst service I've ever…read moreexperienced. Waited in line for 30 minutes while he sat on his phone in the back room watching sports. The person in front of us finally left and I rang the bell multiple times. He finally came out and was an absolute asshole. After being on the phone with usps and being told that my package was at this location, he asked my zip code and didn't even bother to check and see if my package was there, he repeatedly told me because of my area code it would be at a different location. This is false as I live 2 minutes down the street from this location and I spoke to someone and they told me it was at this location. He didn't even bother once to go and check to see if my package was there. Spoke so rudely and has the worst customer service skills ever.

Walking in I didn't expect much and was feeling low as UPS had quoted me $150 to send my package to…read moreGermany. The guy behind the counter said, "I can almost 100% guarantee you we'll be less than $150.!" Boy was he right. He helped me get my stuff out of the large box and put it into a smaller, less expensive to send, envelope. He was patient and made sure I filled out the customs form appropriately. What I noted too was that when he was helping me a line of 3 others gather and he took the lady behind me promptly while I was finishing up the minor details of labeling my envelope. I find you don't often find this kind of efficiency everywhere. As the person holding up the line, I was glad he was good at multi-tasking for the people behind me. $22 and out the door with my package on the way to Germany! I'll look to the USPS to handle my shipping needs and head on down to Bellbrook where they're nice AND efficient!

Delivery was scheduled for today 16May19. I did not receive my parcel. I used the tracking number…read moreto enter into 1-800-ASK-USPS. The response I got was that my package arrived at the 45459 post office on 3:34pm on 14May19. The 45459 post office is co-located with the destination post office 45458. Lori is the manager. I called Lori and asked where my package is. She replied (repeatedly) that she had no system generated scan of my package arriving at the 45459 post office. How can this be??? How can ASK-USPS know that the package is at 45459, and arrived at 3:34pm on 14May, and Lori can't find any record of it? This same sort of event has happened so often that I cannot count them all. I truly believe this is the most poorly run post office in Ohio. Please look into this. Please audit this post office, or get someone in there to clean house and get the post office running correctly.

Lots of parking. Lobby has a lot of shipping items available. Customer service was quick and…read moreaccurate but he did seem like he didn't want to be there.

You go there to get a good service by luck. Sometimes you get a good professional service but other…read moretimes you get a really rotten one, like the one I had this afternoon on 8/4/2025. The counter service lady had very bad attitude. Unfriendly even rude. She needs some proper trainings. USPS needs help.

Manager Jenny is extremely rude. When asked who her higher up is she refused to give it and hung…read moreup. Troy is even worse and will personally attack you for correcting him when he makes an error. Mail carrier lied for 4 weeks about where a specific piece of mail was when he himself returned it to the sender. (Birth Certificate which means I have to pay for it again)