this post office really chopped. it smells like badussy and the service was bad and slow. the…read moreworkers were mean.

Absolute rudest service :( Was told to bring in a return…read moreand they'd scan the QR code but she told me I had to bring it taped? I brought it in a bag and had never ever brought the bag taped before as they would tan it closed with the return sticker, she didn't offer any help just stared at me and got angry. So unprofessional and nasty

Slow processing at this location. Use anything else but usps if possible. Do not recommendread more

SLOWEST USPS EVER. This place makes the DMV look like a fast food place. It's the longest line and…read morethere was only one person working the desk. I will definitely be avoiding this location in the future.

Very friendly and helpful staff. They process passport applications here and had us in and out…read morequickly.

The person who "helped" me was careless with my things. Shoving them into a box and taping up the…read moreboxes before I could even say "wait!!" My things ended up smashed in boxes without the tags taken off them, letters send with them and the handling I needed for these gifts I was sending! I was upset by the crude nature of the person behind the counter. Also, they put my items in boxes that cost more then the 'all in one' boxes that cost cheaply. I hadn't realized this until I'd left that I'd paid an extra 10 dollars in shipping. Better customer service is in need, and care for my items. Won't venture here again unless I'm in desperate need.

I doubt that the Wooded Acres location is an worse than the Untied States Postal service a whole…read more Many incidents of lost mail, mail retured to my address after months marked un deliverable though the address was absolutely correct. Several incidences of the Waco USPS making claims that an attempted delivery took place and a notice left when in fact. the item had NOT YET REACHED the area and no notice was left. Most recently, I attempted to prevent USPS from loosing a substantial check addressed locally. USPS claim that an attempt was made to deliver the item during hours when most people are at work, school etc. USPS CLAIMED that a message was left and made no further attempts. The intended recipient has NOT ATTEMPTED to pick the item up at the Wooded Acres location and probably dismissed it as a piece of junk mail The USPS is the primary contact that most people have with the United States Government. Like other government agencies, the employees get paid whether they do their jobs or not.

Update: We recently rented a P.O box from this location so…read morewe are going here a bit more. The staff here are great. The last time I went the postal guy was very nice and explained that he just put out the packages and gave me a general idea of when to arrive for them. He was very kind and even went and got them instead of sending me there. Very good employees at this one. Some post offices are so-so but I really enjoy coming to this location My first time talking to the employee in this post office. I was mailing a if it fits it ships package. First they did answer the phone. I went very early and was there about 10 minutes before opening but had to stay in the car instead of standing in the lobby since I can't stand a real long time yet. She answered the phone when I enquired about the operating hours. They opened promptly at 7:30. I don't usually ship these type packages. She was very helpful. I was grateful and thankful for her advice. Sometimes I think that the post office gets judged a bit harshly. In my experience some don't want to be helpful and others really do care about you. I would give five stars but I only have had a one time experience w an employee from here. The positive experience Does influence my desire to return though. Update: Had to mail a letter in a hurry and got some cheap envelopes but they had a hard time sealing closed. When I bought a stamp at the post office kudos for the lady saying yes to putting some tape on the envelope for me.

Dropped off a package at 2:43 p.m. on a Monday. It was supposed to ship out the same day since the…read morecut-off is 4:30 p.m. It sat overnight before it was finally sent out. Now its sitting in Coppell, Texas for over a day. How is this going to get delivered to West Point, NY on Thursday, TOMORROW? Unacceptable service.

The Employee's at the Whitney Post Office are always helpful, efficent, and pleasant. I always…read moreenjoy my interactions with them.