I'm not impressed easily, but I was at this post office. The…read moreline was very long, and people kept coming. They were understaffed. There was only one person at the desk, but she still was receiving each person with a smile and a sweet voice. Even asked if I needed anything else and helped me with my package. They should pro.ite her to training or managing. Good job!

This small branch in the shopping plaza a few stores down from the Dollar General is locked off…read morehours. If you plan on accessing a post office box or dropping off small packages, you can only do this during office hours. They do not have a self service machine to buy stamps or ship parcels priority. Bare bones location.

I come here all the time to send out depop + vinted packages and the workers at the front r very…read morenice and always help me out

Just left from there about an hour ago or so. Got to say the usps technician Mari working there is…read moreso rude! She was training another tech and in the process of filling out passport documents I hand try handing her a document and she shoves it away, try asking her a question wouldn't let me speak. She kept raising her voice at me. She was in such a rush and handed me papers to fill out missing items on the passport sheet handed it back to her and she said " are you giving me the correct one for each person" " you are the one responsible for you own document" such a rude nasty person that was in a rush very messy and not organized. She should be fired, that's no way to treat a customer that spent $500 for passport renewals. She canceled the order and asked me to step aside waiting an addition 20 minutes until another gentleman of usps tech by the name of Chris was such a nice person and was very helpful. Such a rude and nasty person Mari was, didn't even have a name tag on, very unprofessional and poor technician. Hopefully she gets fired!!!

Came in on a Saturday around 3 PM to send a certified letter. The office was empty. I had the green…read morecertified forms filled out, and the clerk told me I had to attach everything to the envelope myself--something I've never been asked to do before. I asked her to guide me because I didn't want to place it incorrectly. She had an earbud in, was talking to the other employee, and had a rude attitude. While I was trying to follow her directions, she said "Oh God, help me" out loud, then said "I can't do this", stood up, and walked away, leaving me at the counter. The second employee finished processing it and gave me my receipt, but didn't respond when I said thank you ( multiple times) This level of unprofessionalism should have consequences. You don't get to refuse service, walk away mid-transaction, and treat customers like an inconvenience.

The hours of operation are until 8pm, if you see the picture attached it's not 8pm and everything…read moreis closed. Employees left, there were 7 customers confused as to what to do with their packages

I wonder if they care about the outside it's disgusting all the time. They don't cut the grass for…read moremonths and there is garbage everywhere. I wonder if they will see this.

Poor customer service - they'll talk smack about you amongst each other, even if you're standing…read moreright in front of them during a transaction! I was having trouble sealing my package and I guess it was something they felt the need to comment on when I had asked for help, as if it were absurd. They don't engage with you at all, not even a greeting, unless you ask them a question.

I had an extremely unpleasant experience at this post office…read more I was waiting in line, which was mostly empty, while on a work call from my job. I did not approach the counter until I was acknowledged, as I didn't know whether the clerk was busy. When I politely asked if I had been called, the employee (who identified herself as "Liz") responded rudely and told me I needed to hang up my phone. I immediately ended my work call and approached the counter. I apologized and explained that I don't step up to a register until I'm waved over. Despite this, the employee continued to be hostile. Before leaving, I tried to end the interaction on a positive note by wishing her a better day. Her response was, "You need an education." This comment was completely unprovoked, disrespectful, and inappropriate for a customer-facing employee. I have never been treated so poorly at a USPS location. If this is how customers are spoken to for something as minor as being on a phone while waiting in line, management seriously needs to address staff professionalism and customer service

I wish I knew her name but the lady who was at the hello kitty desk, helping us was so awesome. We…read morecame to do our passports and were late but she was so kind about it since we had taken our son out of his school in homestead just for this, but she was sweet with both kids and didn't feel rushed and helped with any mistakes I made with the documents. And they were short staffed and the line was building up but she never got rude or flustered. We have had really good luck with this post office and their employees it's our second time doing our passports here and both have been so smooth, we literally come here from far away just because it's much better than our closer post offices that's for sure

Terrible service retrain your employees. They need to get out of their vehicles and knock on the…read morefront gate or door. Constantly having issues with this post office and packages. Companies should not use the USPS for shipping. Their carriers are LAZY!!!

it will be great if USPS can create a line during peak hours for just drop offs for instance, drop…read moreoffs for eBay products that have already everything that they need and that just need a receipt .It is outrageous to have to wait in line for 25 minutes to just get a receipt.

The worker names unique is very rude and unprofessional, she had an attitude as soon as they opened…read moreand cuts people in the middle of them trying to explain their situation. She's been rude to me and others

Well, I thought that they had improved this post office. However, there is still lot of room for…read moreimprovement. The last two times that I have come to it, weeks apart, they have told me that they don't have medium-sized boxes because the system is down. Well, don't wait until you are out of stock to order more. Seems that the management is not very diligent. The condition of the landscape and appearance of the building is deplorable.