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    Town & Country Postal Store

    2.3 (17 reviews)
    Closed 10:00 am - 7:00 pm

    Town & Country Postal Store Photos

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    I never do this but This guy had the worst costumer service behavior and attitude towards me and family while trying to get our passports.
    Maria S.

    OMG i don't do this again but if ur cuban don't go in his shift he won't help won't talk to you he willlll ignore you to death if he could, worst behavior looks like a 3 year old rolling eyes and talking back instead of trying to help craziest thing i wasn't alone my family was there my parents and lil brother people like this with his condition should be working in costumer service .....

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    1 year ago

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    5 years ago

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    2 years ago

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    3 years ago

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    2 years ago

    Poor customer service. Zeida was extremely rude and unhelpful, definitely does not care to help or answer and questions.

    Helpful 1
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    2 years ago

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    11 years ago

    Helpful 5
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    14 years ago

    Helpful 2
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    8 years ago

    Helpful 2
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    4
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    12 years ago

    Helpful 1
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    10 years ago

    Helpful 2
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    4 years ago

    Helpful 1
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    9 years ago

    Manager Michael was so helpful and explained everything to renew my passport! Great customer service !

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    8 years ago

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    11 years ago

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    13 years ago

    Great service!! They make it easy and fast for you!!

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    11 years ago

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    USPS

    USPS

    2.0
    (17 reviews)
    2.9 mi

    Whoever is the delivery driver for zip code 33175 is a thief, already consecutive times that my…read morepackage has been lost once out for delivery.

    Let me preface by saying that I'm giving 2* simply because the gentleman that actually assisted me…read morewas helpful. Otherwise it would be -0. I rarely go to the post office anymore. I do almost everything online. We were supposed to be in the hospital for a month for my husband's transplant. I put a hold on my mail since we would not be at home. After about a week, I was basically kicked out due to COVID protocols so I needed to cancel the hold. Unfortunately, I could not find my confirmation number so I had to do it in person. Many moons ago, when our house was 1st built, I'd pickup my mail at the Dutch door by the P.O. Boxes. So I wasn't sure if to go there or make the line. The clerk closest to the door was not busy, just waiting for someone to fill out forms. So I said, "excuse me" and she turned her head like the exorcist and glared at me. I asked if I should make the line to cancel a hold or... she did not let me finish. She snapped "yellow form on the wall!" I asked, to stop a hold? Again she barked but with eye roll, "yellow.form.on.the.wall!" So I fill out the form and make the line. Fortunately, the clerk that assisted me was the gentleman sitting next to her. He was helpful but since I had handed him the card, he had proceeded to place a mail hold. He informed me that the card was to place a hold. I simply said, that I thought so. The woman exploded and stated yelling about how I had said that I wanted to place a hold. The gentleman was trying to ignore her as he went to get my mail. He is probably used to her. I'm sure that they have video surveillance and I hope that they have audio so they can hear how this woman speaks to people. I am an emotional wreck at the moment with my husband and all. I was trying my best not to cry in public. And not give her the satisfaction. In all honesty, this woman should not be allowed to work with the public. May the universe give her everything that she puts out there.

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    USPS

    USPS

    1.8
    (42 reviews)
    4.2 mi

    I wish I knew her name but the lady who was at the hello kitty desk, helping us was so awesome. We…read morecame to do our passports and were late but she was so kind about it since we had taken our son out of his school in homestead just for this, but she was sweet with both kids and didn't feel rushed and helped with any mistakes I made with the documents. And they were short staffed and the line was building up but she never got rude or flustered. We have had really good luck with this post office and their employees it's our second time doing our passports here and both have been so smooth, we literally come here from far away just because it's much better than our closer post offices that's for sure

    I had an extremely unpleasant experience at this post office…read more I was waiting in line, which was mostly empty, while on a work call from my job. I did not approach the counter until I was acknowledged, as I didn't know whether the clerk was busy. When I politely asked if I had been called, the employee (who identified herself as "Liz") responded rudely and told me I needed to hang up my phone. I immediately ended my work call and approached the counter. I apologized and explained that I don't step up to a register until I'm waved over. Despite this, the employee continued to be hostile. Before leaving, I tried to end the interaction on a positive note by wishing her a better day. Her response was, "You need an education." This comment was completely unprovoked, disrespectful, and inappropriate for a customer-facing employee. I have never been treated so poorly at a USPS location. If this is how customers are spoken to for something as minor as being on a phone while waiting in line, management seriously needs to address staff professionalism and customer service

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    Town & Country Postal Store - postoffices - Updated June 2026

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