This post office closes at noon, daily. Therefore, you order a package that gets shipped to Lubbock…read moreand then just sits At the post office for 3-4 days, Or until they have some free time to actually sort packages for delivery. My friend and I ordered a package on Wednesday, and received the confirmation email that night that our items had shipped. She received her package Saturday, and mine has not had any activity since Sunday evening. Just very frustrating. I don't understand how this post office is allowed to operate under these conditions, or I believe we should be allowed a pick up option. I do not like waiting for items that I should already have in my possession.

They are very friendly and helpful at this location and it's not crazy busy like other locations…read moreusually are. The staff actually seemed to enjoy their job and enjoy being there, as well as enjoy each other.

Like other people have said on here, if you need a U.S passport go talk to Frank!! He is the man,…read morehe helped me out substantially and made my process extremely easy and efficient.

A USPS Post Office that does not sell stamps is a 1 star location. Nuff said…read more Location is hidden, with ample parking however they have limited services so it is not worth driving to this location.

It's a guarantee if your package ends up going through Lubbock, your package will be 3 to 4 days…read morelate. GUARANTEED. It's so predictable because it is every single time.

This post office is a joke, got a big package to be delivered to my house with sign delivery, this…read morepost office will not deliver to my house as it won't fit in my mailbox. This post office employee stated they refuse to deliver to my house because of a safety issue that they don't know what it is, not sure how to get my packages if they don't fit in the bigger cluster box. I will be contacting main post post office to complain, it's not a safety issue, it's a lazy issue. I wish I could give it a 0 *s

This is a great place to get shipping supplies, drop off returns, and ship packages out. They…read morehelped me ship a birthday gift; a cost effective option was suggested and the delivery happened on time - that's what everyone wants from a UPS store. Give them a try.

I had to go back to this place to drop off a prepaid box. Label was ready, they just had to print…read moreit. Seriously... they charged me $3 for the label I'd already purchased from UPS.

I am always treated with first class service by Hailey Saunders. She is very knowledgeable. She…read moremay be young but she is extremely tech savy and helps with any thing possible.

The initial service was fine. The moment that I needed to claim insurance on a damaged package then…read morethings went completely off the rails. As I write this I am still waiting for $255.15 that was approved by UPS to be issued on an insurance claim over 12 days ago. Businesses can instantly debit you and have their money within seconds of the transaction, but when money needs to go the other direction it takes an act of congress. It's hard to understand that or have empathy for a business.

Used to use this branch often due to its convenient location, but no longer. It appears to have…read morechanged owners or management. Seems to be staffed entirely by the same borderline fraudulent family now, for the worse. Twice now I've gone inside for Amazon returns, and they try to upsell me on purchasing an additional box or bag on a return that is already packaged by me. Or they try to sneak in some other nonexistent fee on a free return. Presumably trying to catch someone off guard and make a few extra dollars. They use the terms "unsafe", "necessary", etc. to put unnecessary pressure on you to impulse buy. I find it extremely dishonest, and will go elsewhere for shipping needs. Not like there aren't half a dozen other locations within a mile. EDIT: If you are able to ship it regardless without issue, please feel free to remind your employees that that is an option. Thanks!

Tried to make Amazon return at this location. They insisted that I pay a fee. Upon contacting…read moreAmazon they said this is not the policy and Amazon made good on the charges store. I call back to speak with them about this and they were as rude as they were when I was trying to drop off, won't go to this again

Never busy, good lighting, plenty of scanners and lockers, on-site staff is always helpful and…read morepolite, an abundance of bags if you need them to package your return, easy access to location, lots of free parking and they often have free samples of products (Neutrogena face wash was the most recent one, full size I might ad)

Store's opening hour is 9:00AM. Store clerk didn't show up til 9:10. I stood at door. She didn't…read moreunlock door til 9:15. Amazon needs better employees here.