On Jul1, 2025, I had placed my mail out onto my mail box for delivery, and though the mail carrier…read moredelivered directly across Street, she went on down the one side of Lakeland and NEVER came back up my side, if that was how she was delivering. Thing is, she did not stop at my house to pick up visible from the street, outgoing mail from my mail box. Out of nearly 30 years, I can't say that has happened before. Being physically challenged presently, I left mail there with Hope's it will be picked up today.

Had a international package (camera) $500 with preprinted shipping label via eBay.. The clerk…read moredisposition was horrible claiming I had to insert forms 3 with the package. Her handling of the transaction which was $58 got worse when she pulled out a packing slip and said to put it in one but said she doesn't sell or provide items. I opened the package and reused the tape which was less secure and she claimed was at my own risk. Solution she provide me with the shipping sleeve or tell me how /where to buy one.

I've had a package that was delivered by the post office in my mailbox attempting to return it for…read moreover a week. I wrote in bright large letters return to sender, i put the little red flag thingy on my mailbox up and yet the mail lady refuses to pick it up for me. I tried calling the post office this afternoon at 4:04 pm and waited on hold for 30 minutes and no pne answered my call. So needless to say I would be more than thrilled to never need to depend on this place for anything ever again. Very disappointing

I enjoyed my time here. Long lines went down fast and they were completely understanding when I had…read moreto step out of line to transfer money over. They were cheerful and spirited and we need to be thankful for their service.

I was told we have a new postal Carrier. I'm not getting my mail, not even junk mail. The lady who…read morepicks up my medicine found 2 packages thrown over my fence today. I'm disabled and have been getting my mail in my mailbox on MY DECK SINCE 2008. I want my mail delivered to my home. The post office has a Dr's excuse for this purpose. The former postal carrier, think Eva, I never had a problem with. Think the new person is putting it in the mobile home box. I don't even have a key for that. #84

The man that works in there is so rude. Complaining that I didn't put my stuff in a trash bag…read morebecause it took up his counter space when it was pre paid postage. He also will throw your packages right in front of you. Tho this is closer to my house it's def more worth driving to the next post office. They are also only a contract office and out of stamps.

Whom ever does the packages at the Marshall Texas office needs help. On the 21st my package was in…read moreShreveport. The 22 it arrived in Marshall. The 22nd it arrived back in Shreveport later in the day. Now to be delivered back to Marshall on the 23rd. I needed it today.. the 22nd. This has happened before. Poor facility.

The Marshall post office needs new leadership. I have had packages missing, delivered to the wrong…read moreaddress, and been getting my neighbors' mail on more than several occasions. I've had mail shown delivered at my mailbox nowhere to be found. Today, I went up to the post office and attempted to speak with the postmaster. I was again missing mail, two packages. After being told she wouldn't see me , I told them I'm not leaving until I speak with her. The postmaster, Daphne Moore, came out from the back of the office, my packages already in her hands, which showed delivered to my address in their system from yesterday. She immediately met me with an attitude and refused to address my concerns. Offered no help, no apology, or anything. Just a simple search of her name on FB shows that I'm not the only person that has had issues with this postmaster. I'm not the only one on my street that has been having issues with mail delivery either. Several times we have gone days without anyone on my street receiving mail. I've already filed complaints regarding the postmaster's behavior and the carrier's inability to deliver mail. I'm sure it's to no avail. Another governmental employee that collects a salary with no accountability. There are good people up at the post office. This isn't directed at you, but after interacting with this woman, I'm sure she isn't much of a supervisor either.

I keep getting letters stuck in this distribution center. Even priority mail gets stuck.read more

USPS Shreveport sorting/distribution is absolutely HORRIBLE!!!! They have misdirected huge amounts…read moreof packages for months but now its gotten to the last 9 out of 10 of our packages coming to Nacogdoches have been misdirected to Baton Rouge!!! That's the complete WRONG DIRECTION by 4-5 hours!! Several days to a week added to arrival time! This problem was addressed in an audit months ago to no avail it is now worse!

Belton, TX, Wall St. I even think I would drive from Killeen Texas to go to this post office…read morebecause they are so good so efficient and professional and just to mention nice people.

They don't make post offices this big up north. It's reasonably close to the medical school and…read morehospital if you ever have something that needs sending.

Every time a package is shipped from a far off distance and it hits the Shreveport post office,…read moreeven with tracking you can rest assured that they will make your package late. It is like they're either too far behind, don't have enough staffing, or just don't care. I needed a part for my vehicle and I had to get back by Monday today is Saturday today is arrival time should have been honored as far as the tracking it arrived yesterday evening in Shreveport at 7:48 p.m. it is now 4:48 p.m. Saturday and I am checking the tracking and nothing has moved since then this is typical. And now I will be stranded two more days without shelter because the part is sitting in the post office. I hate this post office with a passion this isn't the first time this has happened

claimed they couldnt deliver my package due to business being closed, but i live in a house there…read moreis not a business anywhere nearby. Also claimed they would redeliver next day, that was 5 days ago, no package was ever delivered, nor even attempted.. Checked ring camera, no package was ever even attempted to be delivered when they claimed and no more updates since, nor can I get anyone on the phone... if i could give a negative star, i would

Never had a problem at this location, whether it's buying stamps or sending packages. Just recently…read moregot a PO Box and the counter person was very helpful and got me in and out quickly.

For the third time my medication got to Shreveport, one hour and a half from my home and then was…read moresent to Houston Texas. My drugs have been out there somewhere since Nov 18th. ????? The delivery date was the 23rd and they are not here yet.