Service here was fast, friendly and efficient. Coming from DC and VA Beach, this neighborly post…read moreoffice has friendly patrons and postal clerks. The facility was clean and had a large area to the right of the entrance for post office boxes. Ample parking.

Good location and great staff. The clerks at the desk are always friendly and helpful. What also…read moreamazes me at how often the parking lor is half full but with no line at the counter. It is my local post office, so it is the most convenient for me location wise. Between that and the great service, I don't go to other locations.

Just last week, I arrived at this post office exactly 2 minutes before closing time and when I got…read moreinside to open the door to go to the counter it was already locked. I looked at my iPhone which read 5:29. Two male workers were still at the desk and I had 2 packages in hand with postage already attached. I didn't need a receipt but I did need for them to go out that day. I tapped on the door and asked if I put the packages in the drop box would they post mark them to still go out today? If they said no I planned to drive a few miles further to the post office location off fields ertel rd that stays open until 6:00PM but, they yelled from the desk loud enough for me to hear from the other side of the glass doors "yes, put them in the package bin and we will get them out today". I said thank you and left. They didn't end up post marking those packages until 24 HRS LATER!!!! Delivered them on a Tuesday at 5:29 and they were not received by them until Wednesday around 5:30! Just do as you say you will when you are representing a business!! I trust a USPS worker to do as they say they will do? I ended up having to send credits to the buyers of those two packages as a result of this. Just say "NO" if you are going to be so lazy to not get them after you say you will because I could have driven them to a post office that would have. That was over a week ago and I am still so angry about this! Additionally, about 1 month prior, I had another incident with this post office where I dropped off 3 packages on a Friday afternoon at the counter. 2 of the 3 were post marked as "received" moments after I left. The 3rd one wasn't marked as received until the following Tuesday afternoon!! Why? I had to give that customer a full credit because of these irresponsible young men that work at this location! Do you think this post office location is going to reimburse me for all the money I have to credit to buyers? I simply hate that some USPS workers take zero responsibility for their actions or I should say lack of actions!

The small town of Loveland has a cute little post office right in the middle of town. You can find…read morethis post office only a few minutes from the Bike Trail. This post office has a self service station, as well as a place to talk to a live person to have them ship and mail all items and letters. This location also has a place to weigh items and letters without having to go stand in line to talk to a live person. Lots of convenience here at this location. If you prefer not to run inside to mail your items, there are also 2 to 3 large mail bins located near the exit on the way out of this post office. One of my favorite things about the Loveland post office is that they support the tradition of the Loveland Valentine ladies. People, as well as local Loveland businesses, hand stamp all letters and packages with a message of love during the valentine season. It is a hidden gem in Loveland, as lots of people want their valentines stamped with a message of love from Loveland, Ohio, the sweetheart of Ohio! Look for people stamping postcards and letters at the beginning of February. I am thankful this business supports this long-lived valentine tradition!

Every time myself or my fiancé have gone there, the person at the counter is extremely rude. We are…read moreunderstanding that it is one person helping a line of people. That is not their fault for how long it takes. However I said I am picking up a package and I have the tracking number. She said "well why would it be here?" Ma'am because we got an email saying we would have to sign for it and it was at the post office. I explained I had the tracking number and any other information needed to be as accommodating as possible but the rudeness is unacceptable. Especially when it is happening every time we go there.

Ashely saved the day for us this past winter in correcting mistakes and getting our Premium…read moreForwarding mail to us when the system had failed. She derserves the greatest of praise and we thank her sincerely. We had scheduled Premium Forwarding on line starting in mid January and also put a yellow card in our mail box at 7779 Glenover Dr to hold the mail starting Jan 9 until Premium Forwarding was to start. However the carrier continued to deliver the mail into our 7779 box until a neighbor called and said our box was running over. We had our daughter pick up our mail and send to us. I called and was fortunate to get Ashley on the phone. She understood the situation and made corrections to stop delivery to 7779 and start Premium Forwarding. She corrected the overcharges for Forwarding even when there was nothing to forward. We certainly hope she will be there next winter to assist us in obtaining this Premium Forwarding without the problems of the past.

The Post Office in Williamsburg is not good at all. The people are not knowledgeable in Post Office…read morerules and procedures. They sell you inappropriate products such as priority mail. Did you know that priority mail does not guarantee delivery at all? Why buy it? It is a product that even though they say it will be delivered at a specific date, if it doesn't oh well. Don't chance the post office in Williamsburg with anything of value. Thank God I insured it or I would be out of luck. Also, Kaylie at the Post office told me I couldn't file a claim there which I later found out was a lie. The Batavia Post Office said she just misunderstood what I was asking. Then if so she can't read. I showed her my receipt. Nonetheless, In general use UPS or Fedex .

This post office hires the nicest people. I have had so many negative experiences with workers who…read morearen't helpful or rude but the people here have changed my view of the post office. It's crazy so say but I actually don't mind going now because I know when I go here it will be a good experience. The workers here don't miss! They are all nice all the time. They brought back my faith in people just being nice to each other.

This would be considered my local Post Office but I've probably only been here a handful of times…read moreover the years..a little bit more recently. Almost every single time I have to come here it's frustrating. There's never more than one person handling customers. The line, whether it's only a couple people long or outside the front door, moves at a snails pace. I've literally waited in line here for over a half hour at times. It's just not acceptable..it gives you the same feeling like you're at the DMV half the time..and that's the worst. I've also noticed recently that the cost of postage to send things through USPS is just skyrocketing. Seriously..I've gotten cheaper quotes from UPS..even FedEx at times. I don't understand why their pricing is getting so ridiculous. I know that the postal service has been struggling a lot the past couple of years..but this is not the right route to get things back on track. It's literally just driving your potential customers to seek alternative options for their shipping needs. So yeah..like I just said..come here if for whatever reason you don't have any other choices..but seriously..there are a lot of cheaper and friendlier options out there that you'll probably be better off going with.

They do NOT answer their phone when you try to call them with a problem. I often receive large…read morepackages in the large mail box in our kiosk. The locks OFTEN DO NOT open the mail box with the key provided. I've reported this before and nothing seems to have been done to fix the problem.

I would guess very few Yelp Reviews are done on a post office and even more would be a 5 star…read morerating. I had such an experience at a particular post office in Alexandria KY. The Fred Factor was a book written about a mailman who gave excellent customer service. I met a "Fred" in Alexandria, KY. There is one guy working hard to meet a plethora of needs for each and every customer. Many older individuals like myself need a lot of attention and this gentleman never seems to get frustrated and yet keeps the line moving. This gentleman also has a way with people as to not make them feel stupid. I have written several books on customer service and can readily identify trained professionals. These individuals are quite common at Disney Southwest, and even Chickfilla. I might just expect such service at these locations, however to receive such service early in the morning when I was covered in paint at a post office located in a strip mall was highly unexpected. The gentleman circled the barcode at the bottom of the receipt as I had to look like the last person who might later scan and fill out a customer service survey. I have to admit I was a little surprised that our U. S. Post Office even cares what I think about their service. The questions were also very good. On this day it is safe to say there were positive surprises for both sides. Besides filling out their survey, I also have my Yelp Elite Badge! I can only hope that the post office follows up with this young man running the show in Alexandria KY as he has unlimited potential. I truly hope ge gets acknowledged by leadership.

Friendly and professional staff. Will help with questions about shipping abroad and advise on most…read morecost-effective ways to ship.

***Update: increasing rating, but only bc of the excellent customer service and empathetic ear of…read more"Jake" the other USPS manager. He called me late in the evening, to check in on my missing package status, and to let me vent. I bent his ear, and he was exceedingly gracious and pleasant the entire time. Jake's a good egg, I have accepted that my package is gone, and the retailer will hopefully make me whole. Happy holidays!

This is the second time I've come to this location for help with a missing package. Both times the…read moresame employee has yelled at me and this is years apart. This time she tried to give me a moral lesson and said they won't help me because the seller refunded me for the package, and I shouldn't be expecting or looking for the lost package. Horrible service and the worst post office you can find. They should be ashamed of themselves. If I could give her 0 stars I would.

I hadn't shipped anything before and the worker named Tesa, was so nice and helpful. She made the…read moreprocess easier, and was so funny!

The people who work at the front desk have something up their bum I swear. They are the rudest,…read moremost disrespectful workers. We have only ever treated them with the utmost respect. They treat the older folk who come in daily nicely though. Next time my husband or I have to go in, we will not be going in alone nor dealing with their BS anymore.