Went in to make purchase on padded envelope to return an item for refund. I was able to complete…read morethe transaction with timely and professional one on one window results. I then wrapped up my item and paid postage in the self-service kiosk and send off my parcel. Both the staffed and self-service methods were efficient.

These people are thieves!!! At Christmas time I wrote my Pastor a letter and I put a gift card in…read morewith his Christmas card. Big mistake on my part because someone could feel there is a gift card in it. So, after sending it to him I received an email from USPS maybe 2 weeks after I sent it out showing the card was going to be returned to MY mail box because the Church I sent it to does NOT accept any physical mail. Well I was not aware the Church did not receive mail so that is my fault. However, I should of received the card back at my mail box that day. To this day I have not received it. I keep getting the run around saying that the return address was covered by a label showing it was supposed to be returned to me. A woman named Michelle Dobbs called me stating she seen it then said she would track it down and return it to me. The crooked manager named Richard Vantiegham claims the machine covered the return address with its label. I asked this manager then how did I receive an email showing it was supposed to be in my inbox that day. Obviously they could of just peeled that sticker back to see my address like Michelle Dobbs told me on the phone. Please stay far away from the USPS on church street. If possible pay your bills online and use the Fed Ex Or the UPS. I believe one of these people opened it and used the gift card. Stupid me should of saved the recite and canceled it

Not using the usps for package delivery. Your chances of getting it actually delivered are about…read more5%, getting help is non existent.

This location is my favorite of the two post offices in Murfreesboro. They are usually pretty quick…read moreto get you through the line and taken care of. Although I think that if you need to get a passport, it's only done at the other location.

I come by here quite often and this location is usually pretty quick. It didn't use to be, but I…read morethink they have hired a few more people to work the front counter and now even with a long line I usually get out pretty quickly. The only thing is if you need anything to do with a passport, you have to go to the Church street office, not this one

These folks are great. Always willing to help, efficient, and steady. I have had to wait here and…read morethere, but it's not because they aren't working hard! Love this post office.

I received the worst service at 250 Mayfield Dr., Smyrna, TN. I am completely disappointed that I…read moretrusted and used the postal service for legal documents--signed, sealed, and notarized--for which I paid nearly $36 for "Next Day Priority Mail" service. They didn't arrive the next day but five days later, completely soaked inside a plastic bag someone had placed them in. I recently filed an online claim and requested a refund, but it was denied. There is a saying: "The cheap option ends up being expensive." Lesson learned: next time, I will use UPS, even if I have to pay a little more, because my peace of mind and confidence in a delivery service are worth more than any amount of money.

Great staff! Easy to ship a package without a long line and staff is Knowles's about the various…read moreoptions.

I came in needing to figure out which cluster mailbox number belonged to the townhouse we are…read morerenting. There was a long line to the door but it went very quickly and the staff were all friendly and had smiles on their faces. The employee I spoke to gave me a number to call which was helpful. That number got in contact with our mail carrier and she called me directly to tell us which number was ours. All three employees I spoke to were all very kind which made for a great first impression of the town we moved to from another state. There's a lot of parking available for this post office and it's easy to get in and out of. The lobby was clean, well maintained, and stocked with necessities for sending mail. I haven't utilized other services here but definitely will in the near future.

This is the third time I have had a package not delivered and lost. Substantial amount of money has…read morebeen lost.

Probably the worst post office in the state…read more Constantly misdelivering, stopping tracking scans, and unreachable via phone or internet. Our entire community complains weekly how our packages aren't going to our post office. They leave Gallatin, and poof. Not sure if one of their drivers is a thief or they are taking it to Gallatin dump, but we aren't getting them and neither is our post office.

A phone number to call! Predictable service! Some way to ask a question or follow up on a package…read morepickup for businesses!!

Yeah I'm not sure what's going on but if it's your mailman or male women , cramming my mail in…read morethere and, even at times damaging merchandise,then I buy stamps and put extra stamps on there for outgoing mail near my mailbox, just for your mail people to take them off and then put in initials as to why on the envelope.....like, seriouslyy? 3 stamps!!!!!!.... So money out of my pocket because these people don't know what they're doing i've never seen anything like this in my life and then on top of having more injury to insult, things are not being put Sometimes correctly in the right box and then I have to file it as missing and then all of a sudden it shows up Either in my mailbox or the neighbor brings it down . I don't know exactly what's going on but I do also know that I'm not too happy about prepaying for a package online and asking your people to come and pick it up. Nobody bothers to show up. Not only are you guys taking my prepaid package money but at the same time my stamps. But that cramming my merchandise in my mailbox so yeah you guys have a lot of clean up work to do. Live off Buffalo Valley Road so you guys need to get this together.....

Very friendly staff. Not too busy, place is clean and parking was plenty. Large location off…read morewillow and east to access

This post office has the most friendly staff with fantastic customer service! Thank you for this…read morepleasant experience!

Great friendly service. No long line. Nice small size post office. A pleasure to use them.read more

The process to hold mail is impossible to use, WHEN it even in service!…read morethis PO needs to get into the current century

Worst delivery service and store I had ever come in contact with, delayed package for 2 days, every…read moretime you call and ask questions they put me on hold for over 45 minutes until I hung up

Pay extra and just don't come here, so rude disrespectful…read more I will actually pay extra for good service. I will pay extra to have you package the item. I'll pay extra if you just aren't a fool or have dumb outdated practices. Ignorant store police's just to jack you on making $3 extra dollars? What on earth, use your brain and realize what kind of business your leaving on the table The "we've done it this way for 8 years" isn't an excuse it's a pitiful way to do business I don't know how a small business like this stays open with pitiful attitudes and service. I've been here before but on June 10th 1:45 PM 2025 It became the last time.

I go here since Ginger is absolutely incredible. They can be super busy, but she makes you feel as…read moreif you're the only one there. It's nice to know that the customer is in fact very important.